GetApp Overview
This is a summary of the comprehensive capabilities and benefits of GetApp based on over 7812 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
GetApp, Capterra, Forrester Analytics, TrustRadius, Similarweb, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if GetApp is right for your needs? Our Cuspera AI engine can evaluate how GetApp fits your specific business needs, industry, and context. Get your personalized assessment report today.
GetApp supports business activities such as:
- Engagement Management
- Helpdesk Management
- Customer Feedback Management
- Event Management
- Social Media Management
GetApp can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Brand Engagement, Grow Market Share, etc. It can help manage these activities if you use Phone Calls and Offline for these needs. As a solution, GetApp's capabilities include Ticketing, Feedback Surveys, Personalization, etc.
GetApp Construction Vertical is its biggest customer base.
Reviews
"...We help you increase ticket sales and donations, enhance audience engagement and streamline your box office. ..." Ticketing Software 2020 - Best Application Comparison
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well GetApp solved their Marketing Data Intelligence needs. Cuspera uses 7812 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using GetApp.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using GetApp.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.76/5 ★ |
"...We help you increase ticket sales and donations, enhance audience engagement and streamline your box office. ..." Ticketing Software 2020 - Best Application Comparison |
| engaging and following up |
4.79/5 ★ |
"...Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition...." Survey Software 2020 - Best Application Comparison |
| Helpdesk Management with Phone Calls |
4.25/5 ★ |
"...38 Omnichannel Customer support & Help Desk software-FREE PLAN ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price...." Complaint Management Software 2020 - Best Application Comparison |
| Customer Feedback Management |
4.82/5 ★ |
"...329 Cloud Contact Center Software NICE inContact supports blended, multi-channel contact handling with features such as IVR, ACD, workforce management, customer surveys, reporting & analytics...." Call Center Software 2020 - Best Application Comparison |
| measuring customer satisfaction |
4.82/5 ★ |
"...Customer relationship management (CRM) software is designed to help businesses implement and maintain customer-centric strategies that optimize profitability, revenue and customer satisfaction...." CRM Software 2020 - Best Application Comparison |
| measuring net promoter score |
4.74/5 ★ |
"...35 Business marketing software for small businesses Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters. ..." Small Business Loyalty Programs Software 2020 - Best Application Comparison |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.76/5 ★ |
"...We help you increase ticket sales and donations, enhance audience engagement and streamline your box office. ..." Ticketing Software 2020 - Best Application Comparison |
|
| engaging and following up |
4.76/5 ★ |
| Helpdesk Management with Phone Calls |
4.25/5 ★ |
"...38 Omnichannel Customer support & Help Desk software-FREE PLAN ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price...." Complaint Management Software 2020 - Best Application Comparison |
|
| Customer Feedback Management |
4.82/5 ★ |
"...329 Cloud Contact Center Software NICE inContact supports blended, multi-channel contact handling with features such as IVR, ACD, workforce management, customer surveys, reporting & analytics...." Call Center Software 2020 - Best Application Comparison |
|
| measuring customer satisfaction |
4.82/5 ★ |
| measuring net promoter score |
4.82/5 ★ |
83+ more Business Use Cases
Our AI advisor, Wyz, harnessed 7812 insights from peers and experts to help you assess how these GetApp use cases fit your Marketing Data Intelligence needs.
Frequently Asked Questions(FAQ)
for GetApp
What is GetApp?
What is GetApp used for?
What are the top features of GetApp?
Who uses GetApp?
What are GetApp alternatives?
Where is GetApp located?
Popular Business Setting
for GetApp
Top Industries
- Construction
- Information Technology and Services
Popular in
- Small Business
- Large Enterprise
- Enterprise
Peers used GetApp to Enhance customer relationships and Acquire customers
GetApp Alternatives
Peer and Expert Opinion on Features
for GetApp
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (340) |
| Feedback surveys | Read Reviews (319) |
| Personalization | Read Reviews (302) |
| Gamification | Read Reviews (120) |
| Alerts: popups & Notifications | Read Reviews (94) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (340) |
| Feedback surveys | Read Reviews (319) |
| Personalization | Read Reviews (302) |
| Gamification | Read Reviews (120) |
| Alerts: popups & Notifications | Read Reviews (94) |
IT and Other Capabilities
for GetApp
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (128) |
| Data Import | Read Reviews (443) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (128) |
| Data Import | Read Reviews (443) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (185) |
| Phone Support | Read Reviews (95) |
| Chat Support | Read Reviews (269) |
| 24/7 Support | Read Reviews (884) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (185) |
| Phone Support | Read Reviews (95) |
| Chat Support | Read Reviews (269) |
| 24/7 Support | Read Reviews (884) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (177) |
| Analytics | Read Reviews (352) |
| Custom Reports | Read Reviews (774) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (177) |
| Analytics | Read Reviews (352) |
| Custom Reports | Read Reviews (774) |
Software Failure Risk Guidance
?for GetApp
Overall Risk Meter
Top Failure Risks for GetApp
Vendor Profile Details
Company Name
Gartner
Company Website
https://www.gartner.com/enHQ Location
Stamford, CT
Employees
5001-10000
Social
Financials
IPO
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