Bloomreach Overview

Bloomreach leverages Loomi AI to tackle the challenge of real-time personalization in marketing automation. It addresses the need for businesses to enhance customer engagement and loyalty by delivering tailored experiences that drive growth and increase revenue. The platform's AI capabilities enable brands to create personalized interactions at scale, ensuring that each customer receives relevant content and offers. This approach not only boosts customer satisfaction but also fosters long-term loyalty. By integrating autonomous marketing and search functionalities, Bloomreach empowers businesses to adapt to changing consumer preferences efficiently. With over 1400 brands utilizing its solutions, Bloomreach stands out as a key player in the personalization landscape.

Use Cases

Customers recommend Campaign Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Bloomreach.

Other use cases:

  • Communication Management
  • Advertisement
  • Social Media Analytics
  • Merchandising
  • Contact List Management
  • Segmentation And Targeting
  • Identify Target Customers
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bloomreach.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Scale Best Practices
  • Increase Average Basket Value
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Grow Market Share
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Bloomreach Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomreach works with different mediums / channels such as E-Mail.

Bloomreach's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Bloomreach support capabilities include AI Powered, Email Support, Phone Support, etc. also Bloomreach analytics capabilities include Analytics, and Custom Reports.

Reviews

"Modular design supports immediate or gradual migration to experience-led, microservices and SPA architecture that works with any eCommerce platform. Stop the replatforming hamster wheel and build scalable, differentiated experiences - fast. The plat...form has literally paid for itself and then more. Since the initial upfront investment, the savings have been realized in less than a year." - Ryan Saghir

Bloomreach, Rejoiner, Moosend, AgencyAnalytics, Yespo Оmnichannel CDP, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bloomreach enables personalized, end-to-end customer journeys using commerce data. The world's #1 Commerce Experience Cloud optimizes every interaction.

Popular Business Setting

for Bloomreach

Top Industries

  • Retail
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Bloomreach is popular in Retail, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.

Bloomreach Customer wins, Customer success stories, Case studies

How can Bloomreach optimize your Campaign Management Workflow?

How efficiently Does Bloomreach manage your Engagement Management?

What Are the key features of Bloomreach for Helpdesk Management?

How can Bloomreach enhance your Communication Management process?

11 buyers and buying teams have used Cuspera to assess how well Bloomreach solved their Marketing Automation needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
Bloomreach testimonial

Ryan Saghir

Director of Digital Marketing

Sabra

Modular design supports immediate or gradual migration to experience-led, microservices and SPA architecture that works with any eCommerce platform. Stop the replatforming hamster wheel and build scalable, differentiated experiences - fast. The platform has literally paid for itself and then more. ...Since the initial upfront investment, the savings have been realized in less than a year.

Testimonial By Ryan Saghir
Bloomreach testimonial

David McInerney

CEO

FreshDirect

The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can. Testimonial By David McInerney
Bloomreach testimonial

Brooke Logan

Sr. eCommerce Manager

HD Supply

We rely on the Bloomreach algorithm to really drive the majority of our search results. Testimonial By Brooke Logan
CUSTOMERS TESTIMONIALS
Bloomreach testimonial

Ryan Saghir

Director of Digital Marketing

Sabra

Modular design supports immediate or gradual migration to experience-led, microservices and SPA architecture that works with any eCommerce platform. Stop the replatforming hamster wheel and build scalable, differentiated experiences - fast. The platform has literally paid for itself and then more. ...Since the initial upfront investment, the savings have been realized in less than a year.

Testimonial By Ryan Saghir
Bloomreach testimonial

David McInerney

CEO

FreshDirect

The demand for online shopping is huge, tremendous, and we are doing the best that we can to fill what we can. Testimonial By David McInerney
Bloomreach testimonial

Brooke Logan

Sr. eCommerce Manager

HD Supply

We rely on the Bloomreach algorithm to really drive the majority of our search results. Testimonial By Brooke Logan

Venture Group - Hospitality

Bloomreach Engagement’s native WhatsApp integration helped Venture Group boost customer satisfaction. The group sends automated, personalized reservation confirmations and reminders to diners. 87% of... WhatsApp messages are read by customers. This direct channel reduced manual work for staff and improved the guest experience. Venture Group uses rich media and automation to connect with customers after bookings.

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Ultimate Performance - Health, Wellness And Fitness

Bloomreach Engagement helped Ultimate Performance boost email click rates by 11% and click-to-open rates by 23% with personalized campaigns. The company unified all marketing channels and data into o...ne platform. This made it easy to build omnichannel journeys and personalize every customer touchpoint. Ultimate Performance now uses real-time data to reach clients on email, SMS, push, and WhatsApp. The team can test and optimize campaigns faster, driving better results in health and fitness marketing.

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Topdanmark - Insurance

Bloomreach Content helped Topdanmark, Denmark’s second largest insurance company, migrate 500 URLs in 13 two-week sprints. The flexible CMS let marketers publish updates instantly across all sites, r...eplacing manual copy-paste work. Topdanmark needed a platform for rapid digital transformation and future-proofing. With Bloomreach Content, they enabled fast experimentation and improved customer experience.

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Terno - Retail

Bloomreach Engagement helped Terno boost conversion rates by 27%. Terno used personalized email marketing and the "empty fridge" scenario to remind customers to restock groceries. The solution used c...ustomer data to create tailored campaigns and shopping lists. This led to higher customer retention and more revenue. Terno now delivers a better, more personal shopping experience online.

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Revolution Beauty - Consumer Goods

Bloomreach Engagement helped Revolution Beauty boost conversion rates by 22%. The company used Loomi AI and omnichannel orchestration to personalize customer journeys. They launched four new marketin...g channels and saved 5 hours per week with Loomi Analytics Assistant. Loyalty redemptions increased by 20% and reactivation email open rates hit 71%. Revolution Beauty now delivers connected, data-driven experiences across all touchpoints.

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Raisin - Financial Services

Bloomreach Engagement helped Raisin boost conversion rates by 18%. Raisin used the "interest rate increase auto alert" to send real-time mobile notifications when deposit rates improved. Vecton integ...rated Bloomreach Engagement to personalize product recommendations for each customer. The solution included data cleaning and a dashboard for tracking results. Raisin now delivers more relevant financial products to its users.

Read more →

Be Limitless With Bloomreach

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Frequently Asked Questions(FAQ)

for Bloomreach

What is Bloomreach?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. It is built specifically for brands, retailers and B2B companies who want to grow their revenue online while delivering each of their customers a premium, personalized experience. It helps to improve consistency and increase sales and revenue.

Bloomreach is backed by over a decade of AL/ML investment focused on digital commerce. Its models, algorithms, category-specific taxonomies, synonym libraries, and semantic AI and machine-learning outperform the market and drive meaningful revenue growth for clients. It also leverages the learnings from searches and transactions with an API-first set of solutions meant to help them reach and exceed the business goals.

Its features include semantic search to find products fast, working in tandem with merchandisers to help them be more data-driven and impactful, creating and controlling the whole experience across all channels, product discoverability with pathways, creating rules, and customizing the product list to achieve business goals and more.

What is Bloomreach used for?

Bloomreach is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Campaign Management, Engagement Management and Helpdesk Management .

What are the top features of Bloomreach?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Bloomreach.

Who uses Bloomreach?

Bloomreach is used by Retail, Marketing And Advertising and Information Technology And Services among other industries.

What are Bloomreach alternatives?

Rejoiner, Moosend, AgencyAnalytics and Yespo Оmnichannel CDP are popular alternatives for Bloomreach.

Where is Bloomreach located?

Bloomreach is headquartered at BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041.
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Peers used Bloomreach for campaign management and engagement management

Bloomreach Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)

Software Failure Risk Guidance

?

for Bloomreach

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomreach

Bloomreach, Inc. News

Product

Bloomreach Unites Search, Storytelling, and Personalization With the Launch of Personalized Media in-Grid

Bloomreach has launched Personalized Media in-Grid, a feature that enhances product-listing pages with dynamic storytelling elements. This capability integrates videos, images, and promotional content into static grids, powered by Bloomreach Discovery's AI search solution. It allows retailers to engage customers through personalized, story-driven experiences, optimizing content without ongoing engineering support.

Product

Bloomreach and Uniform Unveil Conversational Commerce Framework

Bloomreach and Uniform Unveil Conversational Commerce Framework

Partnership

Bloomreach and Uniform to Unveil New Turnkey Conversational Commerce Framework at Upcoming MACH Alliance AI Hackathon

Bloomreach and Uniform have introduced a turnkey conversational commerce framework at the MACH Alliance AI Hackathon. This solution, built on AWS, integrates product catalogs from various commerce platforms and enhances them with AI-driven tagging and metadata optimization. It powers Bloomreach Clarity's conversational shopping interface, enabling brands to maintain control over customer relationships while offering a seamless shopping experience.

Product

Bloomreach Partners with Databricks - destinationcrm.com

Bloomreach, the agentic platform for personalization, today announced a partnership with Databricks, the data and AI company. As part of this partnership, Bloomreach is launching a brand-new native integration with Databricks, which will allow marketers to import data directly from the Databricks Data Intelligence Platform into Bloomreach without help from IT or engineering teams.

Bloomreach, Inc. Profile

Company Name

Bloomreach, Inc.

Year Founded

2009

HQ Location

BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041

Employees

251-500

Social

Financials

SERIES F