Field Service Software to eliminate time-consuming paper work
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Construction Case Studies and Customer Success Stories with ExpandIT Field Service
Raunstrup
- Construction
- Large
Aarhus, Denmark
ExpandIT helped Raunstrup digitize their service management and planning. Raunstrup faced challenges with paper-based workflows as their volume of small... service jobs grew. ExpandIT's solution let carpenters record time, take photos, and manage cases on tablets and phones. This reduced manual paperwork and sped up project workflows. Raunstrup can now track jobs and plan resources more easily.
ExpandIT Mobile helped Enemærke & Petersen a/s increase billing ratio and earnings by over 20%. The company replaced manual, paper-based... workflows with a digital invoicing solution integrated with Microsoft Dynamics AX. This change reduced billing errors and cut the time from job completion to invoicing. Staff now enter data directly, speeding up the process and improving planning. The company saw better cash flow and higher satisfaction among foremen.
Waterloo Biofilter Systems Inc.
- Environmental Services
- Small
Canada
Waterloo Biofilter Systems Inc. uses ExpandIT to improve customer satisfaction. The company designs and maintains advanced onsite wastewater treatment systems.... ExpandIT helps them deliver high quality service with low electricity use. The solution supports operational excellence. Waterloo Biofilter benefits from robust system management. Their commitment to quality is enhanced by ExpandIT's tools.
Manufacturing Case Studies and Customer Success Stories with ExpandIT Field Service
CK Power
- Manufacturing
- Medium
St. Louis, USA
ExpandIT helped CK Power move from pen and paper to digital time registration. Field data now syncs instantly, letting them... invoice faster and plan jobs better. Service technicians use a mobile app to access job details and update progress. The planning tool's map feature helps assign the closest technician to each job. CK Power reduced errors, increased efficiency, and improved earnings with ExpandIT.
ExpandIT Mobile Service helped Manusa cut paper service requests from 100% to 10%. Technicians now access the NAV system in... real time on mobile devices. The number of daily services rose from 50 to 66. Manual processes and paperwork were eliminated. Response times dropped, boosting customer satisfaction. ExpandIT MailIT Utility sped up digital communications and invoicing.
Utilities Case Studies and Customer Success Stories with ExpandIT Field Service
Connected Wind Services
- Utilities
- Small
Balle, Denmark
ExpandIT Service Management helped Connected Wind Services unify service operations across Denmark, Germany, and Sweden. The company replaced separate in-house... solutions and ERPs with a single system. ExpandIT integrated with Dynamics NAV and enabled consistent service reporting. Engineers needed only half a day of training to use the new system. Now, CWS can optimize operations with comparable data from all countries.
Consumer Services Case Studies and Customer Success Stories with ExpandIT Field Service
Jydsk Planteservice A/S
- Consumer Services
- Medium
Kolding, Denmark
ExpandIT Mobile Service Management helped Jydsk Planteservice A/S digitize service reporting for over 4,000 customers. Service gardeners now use mobile... devices to log visits, track time, and order products instantly. The new system cut report processing from 14 days to immediate ERP updates. Sales and delivery orders are being added to the platform. Customers now get electronic inspection reports right after service, boosting satisfaction.
Wholesale Case Studies and Customer Success Stories with ExpandIT Field Service
Color Compass Corporation
- Wholesale
- Medium
Canada
ExpandIT Mobile Sales helped Color Compass Corporation automate its sales order process. Sales reps now enter orders once on mobile... devices, cutting order-to-pick ticket time to five minutes. The solution integrates with Microsoft Dynamics NAV, reducing errors and boosting efficiency. Sales teams spend less time on paperwork and more on new sales. Customer satisfaction improved, with positive feedback since launch.
Automotive Case Studies and Customer Success Stories with ExpandIT Field Service
Quality Forklift
- Automotive
- Small
Minneapolis, USA
ExpandIT helped Quality Forklift move from paper-based to digital field service management. Technicians now use tablets or phones to manage... service orders, collect signatures, and send data directly to the office. Invoice processing time dropped from 6–7 days to just 1–2 days. Customers get faster estimates and see improved service. Lost work orders are eliminated, and communication between sales and service teams is stronger.
ExpandIT helped Secutel Technologies improve field service operations across South Africa. The company integrated ExpandIT with Microsoft Dynamics 365 Business... Central. This unified planning, scheduling, and field execution in one workflow. Secutel gained real-time coordination between office and field teams. The solution improved job visibility, resource use, and reporting. Secutel now has a scalable setup to support future growth.
