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ExpandIT Field Service
ExpandIT Field Service Field Service Management 4.0 234 reviewer insights

ExpandIT Field Service: Field Service Management and Automation

Field Service Software to eliminate time-consuming paper work

ExpandIT Field Service helps sales teams automate field service management and run sales order processing. Teams use it to manage field service operations, ensuring tasks are organized and efficiently run. They also automate sales order processing for field representatives, allowing for quicker and more accurate order handling.

Is ExpandIT Field Service right for your team?

Seen most for

Reported results

Typical customer

Mid-size companies

60% of customer stories; 20% from manufacturing.

What teams use ExpandIT Field Service for

Explore ExpandIT Field Service use cases grouped by customer job. Click a use case to read the supporting evidence, or open a job to see detailed results.

Job
How widely used
Use cases
Field Service Management jobs
Field data and service reporting Jydsk Planteservice A/S, Quality Forklift, Manusa
Common use
Service jobs and work orders Raunstrup, Secutel Technologies
Common use
Also used for
Learning platform implementation Connected Wind Services Learning Management System
Emerging use

Other use cases

ExpandIT Field Service capabilities

Explore ExpandIT Field Service capabilities and related topics most often mentioned in customer evidence. Click a capability to read the supporting evidence.

Who uses ExpandIT Field Service

IndustriesAggregated usage insights
Manufacturing: 20%Construction: 20%Environmental Services: 10%Security: 10%Wholesale: 10%Other industries: 30%
  • Other industries30%
Company sizeAggregated usage insights
Mid-market: 60%Small business: 30%Enterprise: 10%
  • Mid-market60%
  • Small business30%
  • Enterprise10%

ExpandIT Field Service customer stories

Results reported in published case studies.

Secutel Technologies

Security · Medium

ExpandIT helped Secutel Technologies improve field service operations across South Africa. The company integrated ExpandIT with Microsoft Dynamics 365 Business Central. This unified plann...

ExpandIT helped Secutel Technologies improve field service operations across South Africa. The company integrated ExpandIT with Microsoft Dynamics 365 Business Central. This unified planning, scheduling, and field execution in one workflow. Secutel gained real-time coordination between office and field teams. The solution improved job visibility, resource use, and reporting. Secutel now has a scalable setup to support future growth.

Raunstrup

Construction · Large

ExpandIT helped Raunstrup digitize their service management and planning. Raunstrup faced challenges with paper-based workflows as their volume of small service jobs grew. ExpandIT's solu...

ExpandIT helped Raunstrup digitize their service management and planning. Raunstrup faced challenges with paper-based workflows as their volume of small service jobs grew. ExpandIT's solution let carpenters record time, take photos, and manage cases on tablets and phones. This reduced manual paperwork and sped up project workflows. Raunstrup can now track jobs and plan resources more easily.

CK Power

Manufacturing · Medium

ExpandIT helped CK Power move from pen and paper to digital time registration. Field data now syncs instantly, letting them invoice faster and plan jobs better. Service technicians use a ...

ExpandIT helped CK Power move from pen and paper to digital time registration. Field data now syncs instantly, letting them invoice faster and plan jobs better. Service technicians use a mobile app to access job details and update progress. The planning tool's map feature helps assign the closest technician to each job. CK Power reduced errors, increased efficiency, and improved earnings with ExpandIT.

Connected Wind Services

Utilities · Small

ExpandIT Service Management helped Connected Wind Services unify service operations across Denmark, Germany, and Sweden. The company replaced separate in-house solutions and ERPs with a s...

ExpandIT Service Management helped Connected Wind Services unify service operations across Denmark, Germany, and Sweden. The company replaced separate in-house solutions and ERPs with a single system. ExpandIT integrated with Dynamics NAV and enabled consistent service reporting. Engineers needed only half a day of training to use the new system. Now, CWS can optimize operations with comparable data from all countries.

Enemærke & Petersen a/s

Construction · Medium
~+20% billing ratio and earnings

ExpandIT Mobile helped Enemærke & Petersen a/s increase billing ratio and earnings by over 20%. The company replaced manual, paper-based workflows with a digital invoicing solution integr...

ExpandIT Mobile helped Enemærke & Petersen a/s increase billing ratio and earnings by over 20%. The company replaced manual, paper-based workflows with a digital invoicing solution integrated with Microsoft Dynamics AX. This change reduced billing errors and cut the time from job completion to invoicing. Staff now enter data directly, speeding up the process and improving planning. The company saw better cash flow and higher satisfaction among foremen.

Manusa

Manufacturing · Medium

ExpandIT Mobile Service helped Manusa cut paper service requests from 100% to 10%. Technicians now access the NAV system in real time on mobile devices. The number of daily services rose ...

ExpandIT Mobile Service helped Manusa cut paper service requests from 100% to 10%. Technicians now access the NAV system in real time on mobile devices. The number of daily services rose from 50 to 66. Manual processes and paperwork were eliminated. Response times dropped, boosting customer satisfaction. ExpandIT MailIT Utility sped up digital communications and invoicing.

ExpandIT Field Service activities

From 234 reviewer insights.

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ExpandIT Solutions A/S Profile

Company Name

ExpandIT Solutions A/S

Company Website

https://www.expandit.com/

HQ Location

4046 North Goldenrod Road #263

Employees

11-50

Social

Financials

PRIVATE