Real-World Case Studies and Customer Success Stories with Evatic

Vantage Online helped XOS UK, a Xerox reseller, move from Service Accent to a faster, cloud-based system. The upgrade made work easier with fewer clicks and more automation. XOS UK now gets live anal...ytics and better reporting. Integration with their data collection agent speeds up billing. Remote access is simple, letting technicians help customers from anywhere. The new system supports company growth and better service.
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MyMobileWorkers helped Contraflow move from paper-based site packs to a digital job-management app. Contraflow faced lost documents, hard-to-read handwriting, and limited planning with their old syst...em. The new solution gave them digital safety checks, advanced scheduling, and real-time updates. This improved compliance, resource planning, customer communication, and streamlined operations. Managers and operatives now have better visibility and faster reporting on safety and jobs.
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MyMobileWorkers helped Contraflow move from paper-based site management to a digital system. Contraflow faced problems with lost documents, illegible handwriting, and limited planning. MyMobileWorker...s provided digital safety checks, advanced scheduling, and real-time updates. This improved compliance, resource planning, customer communication, and streamlined operations. Managers and operatives now have better visibility and control over jobs.
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MyMobileWorkers helped Contraflow move from paper-based site packs and risk assessments to a digital system. Contraflow is a UK leader in road traffic management. The company needed a better way to m...anage jobs and ensure process compliance. MyMobileWorkers provided an intuitive job-management app with strong compliance features. This made operations safer and smarter for Contraflow.
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LPR Energy GmbH uses Asolvi's FSM software to manage over 300,000 service calls each year. The company works in the energy sector, supporting grid operators and utilities. They needed a solution to m...aintain precision and reliability in their operations. Asolvi's software helps them handle meter management and infrastructure maintenance. This improves their service delivery and supports their technical teams.
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Herwig helped LPR Energy manage over 300,000 service calls each year. LPR Energy needed a platform that could scale, adapt to many use cases, and give real-time visibility. Herwig offered industry ex...pertise and quick product updates based on feedback. The rollout was smooth, with no manual workarounds needed. LPR Energy now handles meter management, infrastructure, and EV charging projects with Herwig.
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Herwig helped LPR Energy manage over 300,000 annual service calls in the utilities sector. LPR Energy needed a platform that could scale, adapt to different use cases, and provide real-time visibilit...y. Herwig offered industry expertise, close partnership, and agile development. The rollout was seamless, and Herwig now handles all assignments without manual workarounds. The platform supports meter management, infrastructure services, and EV charging projects, showing strong scalability and flexibility.
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LPR Energy GmbH uses Asolvi's FSM software to support grid operators and utilities in the energy sector. The company manages over 300,000 service calls each year, covering electricity, gas, water, an...d heat. With 160 employees, they need reliable and precise solutions. Asolvi helps LPR Energy maintain high standards in meter management and infrastructure maintenance.
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Welbilt used Asolvi’s Tesseract field service management software to improve their kitchen equipment service operations. They automated call logging, saving 825 hours a year, and integrated stock man...agement, reducing stocktaking time to just three to four hours. Scheduling was streamlined with Diary Assist, cutting planning time from a day to an hour. These changes led to a 20% improvement in response times and a 96% first-time fix rate. Welbilt now serves customers faster and more efficiently.
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Tesseract by Asolvi helped Meiko UK Ltd manage 35,000 service calls a year. Meiko replaced an old system that lacked live data, stock control, and quoting tools. Tesseract automated stock replenishme...nt, invoicing, and preventative maintenance scheduling. The quoting tool saves salespeople 10-15 minutes per quote. Reporting is now easier with built-in, customizable reports. Meiko’s engineers and office staff have better tools to maintain customer machines.
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Protecnus helped Keyco Ascensores fix fragmented task planning and manual scheduling. The mobile app let technicians update jobs in real time. Automated workflows and custom reporting saved time and ...cut errors. By month three, work-order planning was under control. Keyco hit 100% maintenance SLA adherence. Admin time dropped, so technicians spent all field hours on repairs. Customer experience improved with better traceability and reporting.
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Protecnus helped Keyco Ascensores improve maintenance management. Keyco had problems with manual scheduling, tracking work orders, and time-consuming reporting. Protecnus provided automated workflows..., a mobile app, and custom reporting. After three months, Keyco had full control of work-order planning and 100% SLA adherence. Technicians now spend all field hours on hands-on work, and admin time is much lower. Keyco recommends Protecnus for better efficiency and customer satisfaction.
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Asolvi's Tesseract field service management software helped Meiko UK Ltd, a leading warewashing technology manufacturer, improve their service operations. Meiko manages about 35,000 service calls a y...ear with Tesseract. The software automated stock replenishment, invoicing, and preventative maintenance scheduling. Salespeople now save 10-15 minutes per quote thanks to integrated quoting tools. Reporting is easier and more accurate with centralised data. Meiko values Asolvi's customer-focused approach and ongoing software improvements.
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Evatic helped Nerliens Meszansky AS manage its service operations better. Before Evatic, they used Excel and other tools, which made work slow and hard to track. With Evatic, they got real-time updat...es, automated invoicing, and better control over service agreements. The integration with Visma made their work faster and more efficient. Nerliens now saves time and money, and their customers get quick service reports and checklists.
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Evatic helped Nerliens Meszansky AS manage its service operations. Before Evatic, they used Excel and other tools, which made it hard to track service and slowed their work. With Evatic, they now giv...e customers real-time updates and instant service reports. The system links with their accounting software, so invoices go out fast. Nerliens saves time and money, and their service is more efficient.
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Tesseract by Asolvi helped Deutz AG — UK Branch manage field service operations across the UK. The company faced challenges with an old service management system that limited engineer access to engin...e history and slowed job allocation. Tesseract provided real-time access to engine data, improved job allocation, and enabled engineers to complete reports on site. This led to better efficiency, faster job reporting, and higher chances of first-time fixes. Engineers now work more independently and provide better service to customers.
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Tesseract by Asolvi helped Deutz AG — UK Branch manage field service operations across the UK. The company faced challenges with outdated software and inefficient job allocation. Tesseract provided r...eal-time access to engine history, automated parts ordering, and improved engineer allocation. Engineers now complete job reports faster and have better access to information. The solution increased efficiency and improved first-time fix rates for Deutz's service team.
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Asolvi’s Tesseract helped Welbilt automate service call logging, saving 825 hours a year. The system integrated with their ERP, cutting stocktaking from three days to just a few hours. Engineers now ...manage parts and requests electronically, speeding up daily work. Scheduling with Diary Assist reduced planning from a day to an hour. Welbilt improved response times by 20% and now achieves a 96% first-time fix rate.
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Vantage Online helped Anglotech manage rapid growth and acquisitions. Anglotech needed a flexible and scalable service management tool. They chose Vantage Online for its industry fit and advanced fea...tures. The system made integration of new companies easier. Remote training worked well and allowed staff to learn advanced features. Anglotech can now integrate future acquisitions more easily and improve business efficiency.
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Vantage Online helped XOS UK, a Xerox reseller, move from a server-based system to a cloud-based platform. The upgrade made their work faster and easier, with about 50% fewer clicks for key tasks. Re...al-time dashboards replaced slow, paper-based reports. Integration with their data collection agent sped up billing. Remote access is now simple, letting technicians help customers from anywhere. XOS UK grew their customer base and hired more staff after switching to Vantage Online.
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Vantage Online helped Anglotech manage rapid growth and acquisitions. Anglotech needed a flexible, scalable solution for integrating new companies and automating processes. They chose Vantage Online ...for its industry fit, advanced features, and strong reporting. Remote training worked well, letting staff revisit sessions and learn advanced tools. Anglotech can now easily integrate future acquisitions and improve efficiency across locations.
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Tesseract helped Remtek Systems Ltd improve their service for students with disabilities. Remtek used Tesseract to cut their business processes from 50 to 15. The mobile app gave engineers more flexi...bility and autonomy. Tesseract replaced GPS devices, saving costs. Automation and reporting features made Remtek more efficient. Remtek plans to use Tesseract even more in the future.
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Tesseract helped Remtek Systems Ltd automate their business and improve efficiency. Remtek reduced their processes from 50 to 15 using Tesseract. The mobile app gave engineers more flexibility and au...tonomy. Tesseract eliminated the need for separate GPS devices, saving costs. Automation and reporting features led to further efficiency gains. Remtek plans to expand their use of Tesseract, especially in mobile.
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Protecnus helped Protego, a fire safety leader in Chile, move from paper-based planning to digital field service management. Protego used Protecnus for advanced scheduling, real-time mobile updates, ...and automated reporting. The company trained 7 admins and 35 technicians on the new system. Protego now plans maintenance a month ahead and tracks technicians in real time. Results include less admin work, faster corrective actions, and higher customer satisfaction.
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Protecnus helped Protego, a fire safety leader in Chile, move from manual, paper-based planning to digital field service management. Protego used Protecnus for advanced scheduling, real-time mobile u...pdates, and automated reporting. The company set monthly maintenance schedules in advance and improved technician coordination. Protego saw a dramatic reduction in admin work, faster corrective actions, and higher customer satisfaction. Clients now get instant status updates and detailed reports.
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mySalesDrive from Asolvi helped Witzig, a Swiss workplace technology provider, improve their sales process. Witzig replaced a slow, Excel-based system with mySalesDrive, allowing real-time customer a...ssessments and fast data recording on tablets. The sales team increased their proposal capacity by at least 50% and saw closure rates rise by 30-40%. Salespeople now spend less time on admin and more time with customers. Witzig describes mySalesDrive as a genuine game-changer for their business.
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mySalesDrive helped Witzig, a Swiss workplace technology provider, fix a slow and complex sales process. The tool let salespeople use tablets for fast, real-time customer assessments. Witzig increase...d sales proposal capacity by at least 50%. Their closure rate went up by 30-40%. Sales staff now spend less time on admin and more time with customers. Witzig calls mySalesDrive a game-changer for their business.
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