dotCMS: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: dotCMS
Brand: dotCMS
Rating: 4.22 (615 reviews)

4.22 5

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(615)

Hybrid CMS | dotCMS - dotCMS is open source content management system

dotCMS Overview

dotCMS tackles the challenge of managing content across multiple platforms and sites. It offers a multi-site, multi-tenant CMS that simplifies content creation, management, and delivery. This system reduces reliance on developers, allowing teams to independently handle digital experiences across various channels. Businesses can consolidate their digital presence, ensuring consistent and efficient content delivery. The platform's flexibility supports scaling and optimizing content, making it a practical solution for organizations looking to streamline their content operations. With dotCMS, managing complex digital ecosystems becomes more straightforward and less resource-intensive.

Use Cases

Customers recommend Content Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using dotCMS.

Other use cases:

Engaging And Following Up
Segmentation And Targeting
Training & Onboarding
Digital Marketing
Products & Pricelist Management
Loyalty Management
Account Management

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Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using dotCMS.

Other priorities:

Scale Best Practices
Enhance Customer Relationships
Improve Digital And Social Presence
Build Brand Awareness
Enter New Markets Internationally Or Locally

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dotCMS Use-Cases and Business Priorities: Customer Satisfaction Data

dotCMS works with different mediums / channels such as Website. Offline. and Point Of Sale.

dotCMS's features include Personalization, Templates, Widgets, etc. and dotCMS support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also dotCMS analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Content sharing across sites, Common content types and taxonomies, APIs...." Peer review by User

dotCMS, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

dotCMS is a powerful universal content management system (uCMS) enabling a unified editor experience. It allows easy creation, management, and editing of web pages with a user-friendly interface.

Popular Business Setting

for dotCMS

Top Industries

Education
Internet
Information Technology and Services

Popular in

Enterprise
Mid Market
Large Enterprise

dotCMS is popular in Education, Internet, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on dotCMS Use Cases

How does dotCMS address your Content Management Challenges?

DotCMS is a content management system that helps organizations manage, create, and publish content. It enables users to create and share content across multiple channels and provides tools for analyzing content performance. DotCMS requires a connection and profile approval to access and use.

"...This product gave a platform for managing each department's sites while giving us a way to generalize the content and share the content between the different departmental units...." Peer review by Verified Reviewer, Education

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How can dotCMS optimize your Workflow Management Workflow?

What solutions does dotCMS provide for Sending & Publishing Communications?

What Are the key features of dotCMS for Engaging And Following Up?

What makes dotCMS ideal for Segmentation And Targeting?

18+ more Business Use Cases

21 buyers and buying teams have used Cuspera to assess how well dotCMS solved their Content Management Systems needs. Cuspera uses 615 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Case Studies

Restaurants

CASE STUDY White Castle

White Castle wanted its website to reflect its growing business, including grocery sales and delivery. They needed more control over content, creative ways to engage fans, and better accessibility. W...hite Castle worked with DYNAMIT and chose dotCMS to build a flexible and modern website. The new site lets White Castle update content easily and personalize experiences for visitors. Fans can now interact with features like Craver Nation and The Crave. The website is also ADA compliant and accessible to all users.

Government Administration

CASE STUDY A U.S. Government Agency

A U.S. Government Agency needed to publish a complex legal report by a fixed press conference date. They chose dotCMS to build a public website that could handle large amounts of data and meet strict... deadlines. dotCMS allowed the agency to reuse content and streamline workflows. The agency launched the website on time, reaching over 31,000 visitors on the first day. More than 7,000 documents were downloaded, and the site has been visited by users from over 127 countries.

Telecommunications

CASE STUDY TELUS

TELUS had an old portal system that was slow and hard for business users to manage. The IT team could not keep up with maintenance, and the system was becoming inefficient. TELUS moved its portal to ...dotCMS Cloud, using features like multisite and multilingual support. Business users can now update content quickly, and IT costs are lower because dotCMS handles maintenance. Content editing time dropped from over ten minutes to less than thirty seconds. TELUS plans to launch a mobile version of the portal soon.

Financial Services

CASE STUDY Worldline

Worldline needed a way to manage complex developer documentation across many sites and brands. They chose dotCMS for its flexibility and multi-tenant features. With dotCMS, Worldline runs several dev...eloper portals and API references. They also built custom plugins to help with content management. Now, Worldline can manage content for multiple sites more easily and efficiently.

Transportation/Trucking/Railroad

CASE STUDY Estes Express Lines

Estes Express Lines had an old website that was hard to update and not mobile-friendly. Their marketing team had to wait for developers to make changes, causing delays. They switched to dotCMS, which... let the marketing team update the site themselves and use new tools. The IT team had fewer support issues, with a 58% drop in service tickets. Now, the marketing team can quickly create and manage content, saving time and working more efficiently.

Education

CASE STUDY Gettysburg College

Gettysburg College wanted to use Amazon Echo devices to help students. They needed a new content management system that could send information to many devices, not just websites or phones. They chose... dotCMS because it had easy-to-use and secure APIs. The college used dotCMS to build Alexa Skills for students. Now, students can use voice devices to get dining menus and event calendars. The college plans to add more features and believes dotCMS will help them keep up with new technology.

dotCMS Content Contributor 2.1: The Time Machine

Frequently Asked Questions(FAQ)

for dotCMS

What is dotCMS?

dotCMS is an open-source content management system that provides flexibility, security and scalability. dotCMS Enterprise is available as an on-premises solution for enterprises, while dotCMS Cloud has been designed for agile companies that want scalability and reduced cost of ownership. dotCMS allows to push entire websites to geographically distributed servers or CDNs and support multi-environment, publishing models.

dotCMS create the ultimate customer experience across all channels, devices and touchpoints. The key features include static and dynamic content publishing, content is exposed over modern rest APIs to future proof, manage multi channels from a centralized platform, flexible in deploying on a public or private cloud at the same time by reducing the cost of any IT budget. Schedule, publish sites, content and code between authoring and production environment, Keeps the content safe, maintains the productivity of the team members.

dotCMS allows marketing teams to take control of their content with a NoCode authoring environment, including drag and drop builders for content, templates, layouts and more. Managers can use the system’s search feature to retrieve documents as well as index content and assets of a website. Additionally, the built-in SEO tool helps teams analyze keywords, compare pages, and optimize website visibility across various search engines.

What is dotCMS used for?

dotCMS is a Content Management Systems Software mainly used by its customers to Acquire Customers and Improve ROI by Content Management, Workflow Management and Sending & Publishing Communications .