Messagepoint Overview
This is a summary of the comprehensive capabilities and benefits of Messagepoint based on over 489 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Messagepoint, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Messagepoint is right for your needs? Our Cuspera AI engine can evaluate how Messagepoint fits your specific business needs, industry, and context. Get your personalized assessment report today.
Messagepoint supports business activities such as:
- Content Management
- Communication Management
- Workflow Management
- Segmentation And Targeting
- Engagement Management
Messagepoint can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Promotions for these needs. As a solution, Messagepoint's capabilities include Personalization, Templates, Leaderboards, etc.
Reviews
"...MARCIE is our AI-powered Content Intelligence engine enabling better content and better content management. ..." AI-Powered Content Intelligence Engine
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Messagepoint solved their Content Management Systems needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Messagepoint.
Use Cases
Peers recommend Content Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Messagepoint.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Content Management |
4.82/5 ★ |
"...MARCIE is our AI-powered Content Intelligence engine enabling better content and better content management. ..." AI-Powered Content Intelligence Engine |
| content sharing |
4.75/5 ★ |
"...In addition, intelligent content sharing and template variation management can make it more efficient to assemble welcome kits and other complex packages that truly speak to the customers needs and requirements, cutting response times and eliminating the manual work...." Insurance industry solutions using Messagepoint CCM Software |
| content curation |
3.29/5 ★ |
"...This dramatically reduces compliance risk, change cycles, and costs by giving you a single point of control for creating and updating content. ..." Regulatory Disclosures |
| Communication Management |
4.79/5 ★ |
"...Empower front-office workers with access to personalize and send communications managed in Messagepoint. ..." Messagepoint CCM for Salesforce: Better Customer Experiences |
| sending & publishing communications |
3.77/5 ★ |
"...Publishers have full control over what s available in their Touchpoint Exchange and can also determine which users and instances have access to which touchpoints. ..." Intelligent Customer Communications Management (CCM) Solutions |
| Workflow Management |
4.18/5 ★ |
"...Workflow everywhere reduces errors and compliance issues while simplifying change management workflow and tracking...." CCM Solutions for Direct Marketing |
| PEER EXPERIENCES | |
|---|---|
| Content Management |
4.82/5 ★ |
"...MARCIE is our AI-powered Content Intelligence engine enabling better content and better content management. ..." AI-Powered Content Intelligence Engine |
|
| content sharing |
4.82/5 ★ |
| content curation |
4.82/5 ★ |
| Communication Management |
4.79/5 ★ |
"...Empower front-office workers with access to personalize and send communications managed in Messagepoint. ..." Messagepoint CCM for Salesforce: Better Customer Experiences |
|
| sending & publishing communications |
4.79/5 ★ |
| Workflow Management |
4.18/5 ★ |
"...Workflow everywhere reduces errors and compliance issues while simplifying change management workflow and tracking...." CCM Solutions for Direct Marketing |
|
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 489 insights from peers and experts to help you assess how these Messagepoint use cases fit your Content Management Systems needs.
Peers used Messagepoint to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Messagepoint
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (36) |
| Templates | Read Reviews (34) |
| Leaderboards | Read Reviews (11) |
| Gamification | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (36) |
| Templates | Read Reviews (34) |
| Leaderboards | Read Reviews (11) |
| Gamification | Read Reviews (11) |
IT and Other Capabilities
for Messagepoint
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (17) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (17) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (32) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (32) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (43) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (43) |
Software Failure Risk Guidance
?for Messagepoint
Overall Risk Meter
Top Failure Risks for Messagepoint
Vendor Profile Details
Company Name
Messagepoint
Company Website
https://www.messagepoint.com/HQ Location
Toronto, ON
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