Invoca Signal AI Overview

Invoca leverages AI to transform phone conversations into actionable insights, enhancing marketing, sales, and contact center performance. This platform enables businesses to harness call data, driving customer conversions and increasing revenue. A standout feature is its AI-powered call tracking, which links online marketing efforts to offline revenue, providing a comprehensive view of customer interactions. Invoca's capabilities include doubling contact center conversion rates and activating first-party customer data for improved targeting. As a recognized leader in revenue execution, Invoca's solutions empower enterprises to optimize their marketing strategies with precision and insight.

Use Cases

Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using Invoca Signal AI.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Engagement Management
  • Digital Marketing
  • Generation Of New Leads
  • Social Media Analytics
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Invoca Signal AI.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Launch New Products
  • Build Brand Awareness
  • Establish Thought Leadership
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Visibility
See all business priorities See less business priorities

Invoca Signal AI Use-Cases and Business Priorities: Customer Satisfaction Data

Invoca Signal AI works with different mediums / channels such as Phone Calls.

Invoca Signal AI's features include Recording, SEM, Personalization, etc. and Invoca Signal AI support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Invoca Signal AI analytics capabilities include Analytics, and Custom Reports.

Reviews

"Implementing Invoca was the biggest win for our department in 2018." - Noah Brooks

Peer review evidence (same sources as the product rating summary)

"...The call tracking is reliable, recordings are clear, geo-routing is seamless and my rep is always available for questions...." Peer review by Michelle L., Internet
"...Our partnership with Invoca allows us to offer the benefits of industry leading call management services to our advertisers and affiliate publishers...." Peer review by Gregg Steward, Vice President of Mobile, GlobalWide Media, GlobalWide Media
"...When our click-to-call ads converted, we had limited visibility into conversions at a meaningful level, making it extremely difficult to scale...." Testimonial by Will Guimont, VP Analytics and Reporting, eHealth

Invoca Signal AI, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Invoca-Signal-AI makes training custom AI models for phone conversation insights fast and easy, helping boost revenue. It enhances understanding and improves decision-making.

Popular Business Setting

for Invoca Signal AI

Top Industries

  • Marketing and Advertising
  • Hospital & Health Care
  • Legal Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Invoca Signal AI is popular in Marketing And Advertising, Hospital & Health Care, and Legal Services and is widely used by Small Business, Mid Market, and Enterprise.

Invoca Signal AI Customer wins, Customer success stories, Case studies

How can Invoca Signal AI enhance your Communication Management process?

How can Invoca Signal AI optimize your Sales Call Management Workflow?

Why is Invoca Signal AI the best choice for Helpdesk Management?

How does Invoca Signal AI facilitate Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Invoca Signal AI solved their Other Demand Generation needs. Cuspera uses 11801 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Noah Brooks

Manager, Digital Engagement & Analytics

University Hospitals

Implementing Invoca was the biggest win for our department in 2018. Testimonial By Noah Brooks
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink

With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
Invoca Signal AI testimonial

Will Guimont

VP Analytics and Reporting

eHealth

When our click-to-call ads converted, we had limited visibility into conversions at a meaningful level, making it extremely difficult to scale. When we implemented Invoca for these campaigns, we were able to drive down CPAs by upwards of 60% Testimonial By Will Guimont
CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Noah Brooks

Manager, Digital Engagement & Analytics

University Hospitals

Implementing Invoca was the biggest win for our department in 2018. Testimonial By Noah Brooks
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink

With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
Invoca Signal AI testimonial

Will Guimont

VP Analytics and Reporting

eHealth

When our click-to-call ads converted, we had limited visibility into conversions at a meaningful level, making it extremely difficult to scale. When we implemented Invoca for these campaigns, we were able to drive down CPAs by upwards of 60% Testimonial By Will Guimont
 

Orkin - Home Services - Large

Invoca Launches Data + AI Home Services Solution That Turns Leads Into ...

Atlanta, USA

Invoca has launched a new data and AI solution for home services that enhances lead conversion and automates appointment scheduling. The solution integrates with ServiceTitan and Salesforce Field Ser...vice, enabling AI agents to autonomously book and manage appointments. Home services brands like Orkin and Renewal by Andersen use Invoca to optimize marketing spend and increase conversions. The solution is available now.

Read on →
 

How Saatva and Tatari Turned CTV Spend into Measurable Revenue with Invoca

Invoca's AI-powered platform, integrated with Tatari's TV attribution system, enabled Saatva to track the full customer journey from CTV ads to phone call conversions. This integration provided a com...plete attribution path, revealing previously uncounted revenue from phone sales. Invoca's conversation analytics also offered insights into customer sentiment and frequently asked questions, enhancing campaign optimization.

Read on →
 

MoneySolver - Financial Services - Medium

Jacksonville, USA

Invoca helped MoneySolver automate quality assurance in their contact centre. MoneySolver used Invoca’s AI-powered scorecards to review 100% of agent calls and provide instant feedback. This led to a... 2x increase in close rates at the contact centre. Agents became more motivated and engaged, seeking out ways to improve their scores. Invoca’s PreSense feature also improved call routing and personalized caller experiences.

 

a leading multinational financial services company - Financial Services - Very Large

Invoca helped a leading multinational financial services company recover £375 million in lost revenue. The company used Invoca to track calls from digital marketing campaigns. They found that 50% of ...qualified leads were missed due to unanswered calls. Invoca revealed a resourcing issue during peak hours. The platform also showed £2.5 million in wasted marketing spend. Now, the team can optimize their marketing budget and improve client acquisition.

 

Leading multinational financial services company - Financial Services - Very Large

Invoca helped a leading multinational financial services company recover £375 million in lost revenue. The marketing team used Invoca to track calls from digital campaigns and found that 50% of quali...fied leads were missed. Invoca's AI platform revealed most missed calls happened during peak hours, showing a resourcing issue. The company also discovered £2.5 million in wasted marketing spend. With Invoca, they now connect marketing efforts to phone conversions and optimize their budget for better client acquisition.

 

MoneySolver - Financial Services - Medium

Jacksonville, USA

Invoca helped MoneySolver automate quality assurance for over 100 contact center agents. The platform used AI-powered scorecards to review every call and provide instant feedback. MoneySolver doubled... its close rate by refining sales scripts and improving agent performance. Agents now seek feedback and compete for top scores, boosting motivation. Invoca’s PreSense feature improved call routing and personalized caller experiences, building trust in the debt relief industry.

What is Invoca? How Real-Time Revenue Execution Platforms Drive Business Growth

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Invoca Signal AI

What is Invoca Signal AI?

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue.

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

What is Invoca Signal AI used for?

Invoca Signal AI is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Communication Management, Sales Call Management and Advertisement .

What are the top features of Invoca Signal AI?

Recording, SEM and Personalization are some of the top features of Invoca Signal AI.

Who uses Invoca Signal AI?

Invoca Signal AI is used by Marketing And Advertising, Hospital & Health Care and Legal Services among other industries.

What are Invoca Signal AI alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Invoca Signal AI.

Where is Invoca Signal AI located?

Invoca Signal AI is headquartered at Santa Barbara, CA.
lightning

Peers used Invoca Signal AI for communication management and sales call management

Invoca Signal AI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (589)
Analytics

4.77/5 ★

Read Reviews (1512)
Custom Reports

4.39/5 ★

Read Reviews (1843)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (589)
Analytics

4.77/5 ★

Read Reviews (1512)
Custom Reports

4.39/5 ★

Read Reviews (1843)

Software Failure Risk Guidance

?

for Invoca Signal AI

Overall Risk Meter

Low Medium High

Top Failure Risks for Invoca Signal AI

Invoca News

Product

Invoca Launches AI-Powered Home Services Platform to Convert Leads into Booked Jobs

Invoca has launched an AI-powered platform for home services, integrating with ServiceTitan and Salesforce Field Service to automate lead response and appointment scheduling. The platform targets industries like plumbing and HVAC, enhancing marketing ROI and conversion rates. It supports Google Local Services Ads, optimizing call and booking actions, and builds first-party customer profiles for analytics and personalization.

Product

Invoca product launch (October 2026) - app.fundz.net

Invoca has launched a new data and AI-driven solution for home service brands, enhancing lead conversion. The solution features AI agents that respond to leads, autonomously book appointments in ServiceTitan and Salesforce Field Service, and optimize Google LSA campaigns.

Product

Invoca packages AI agents as Google bills missed LSA calls over 20 seconds

Invoca has launched a new AI-driven product for home services that integrates with ServiceTitan and Salesforce Field Service to automate call handling and appointment booking. This release coincides with Google's new billing rule for unanswered Local Services Ads calls, aiming to reduce missed opportunities and costs for businesses.

M&A

Invoca Acquires DialogTech - CX Today

Invoca has acquired DialogTech, a leader in AI-powered call tracking and analytics, to enhance its conversation intelligence platform. This acquisition, a cash and stock deal, aims to strengthen Invoca's product innovation and expand its technology partnerships, benefiting marketing, sales, and eCommerce teams in optimizing customer experiences and driving revenue growth.

Invoca Profile

Company Name

Invoca

Company Website

https://www.invoca.com/

Year Founded

2008

HQ Location

Santa Barbara, CA

Employees

251-500

Social

Financials

SERIES F