Invoca Signal AI Overview

Invoca leverages AI to transform phone conversations into actionable insights, enhancing marketing, sales, and contact center performance. This platform enables businesses to harness call data, driving customer conversions and increasing revenue. A standout feature is its AI-powered call tracking, which links online marketing efforts to offline revenue, providing a comprehensive view of customer interactions. Invoca's capabilities include doubling contact center conversion rates and activating first-party customer data for improved targeting. As a recognized leader in revenue execution, Invoca's solutions empower enterprises to optimize their marketing strategies with precision and insight.

Use Cases

Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using Invoca Signal AI.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Engagement Management
  • Digital Marketing
  • Generation Of New Leads
  • Social Media Analytics
  • Channel Marketing
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Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Invoca Signal AI.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Launch New Products
  • Build Brand Awareness
  • Establish Thought Leadership
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Visibility
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Invoca Signal AI Use-Cases and Business Priorities: Customer Satisfaction Data

Invoca Signal AI works with different mediums / channels such as Phone Calls.

Invoca Signal AI's features include Recording, SEM, Personalization, etc. and Invoca Signal AI support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Invoca Signal AI analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use Invoca with Google Ads to supercharge our SEM campaigns." - Dan Williams

Invoca Signal AI, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Invoca-Signal-AI makes training custom AI models for phone conversation insights fast and easy, helping boost revenue. It enhances understanding and improves decision-making.

Popular Business Setting

for Invoca Signal AI

Top Industries

  • Marketing and Advertising
  • Hospital & Health Care
  • Legal Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Invoca Signal AI is popular in Marketing And Advertising, Hospital & Health Care, and Legal Services and is widely used by Small Business, Mid Market, and Enterprise.

Invoca Signal AI Customer wins, Customer success stories, Case studies

How can Invoca Signal AI optimize your Communication Management Workflow?

How can Invoca Signal AI enhance your Sales Call Management process?

How does Invoca Signal AI facilitate Helpdesk Management?

Why is Invoca Signal AI the best choice for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Invoca Signal AI solved their Other Demand Generation needs. Cuspera uses 11801 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Dan Williams

Chief Revenue Officer

3 Day Blinds
We use Invoca with Google Ads to supercharge our SEM campaigns. Testimonial By Dan Williams
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink
With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
Invoca Signal AI testimonial

Marie Fitzgibbon

Director, Acquisition

1-800-GOT-JUNK?
For the first time, we can see our true ROAS, particularly for paid search. It’s essential that we get it right, and thanks to Invoca, now we can. Testimonial By Marie Fitzgibbon
CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Dan Williams

Chief Revenue Officer

3 Day Blinds
We use Invoca with Google Ads to supercharge our SEM campaigns. Testimonial By Dan Williams
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink
With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
Invoca Signal AI testimonial

Marie Fitzgibbon

Director, Acquisition

1-800-GOT-JUNK?
For the first time, we can see our true ROAS, particularly for paid search. It’s essential that we get it right, and thanks to Invoca, now we can. Testimonial By Marie Fitzgibbon

Physicians Mutual - Financial Services And Insurance

Invoca helps Physicians Mutual track call attribution for marketing campaigns. The team uses Invoca’s AI-powered signals to see which calls convert and how much revenue they generate. They integrate ...Invoca with Google Ads to improve smart bidding and ad targeting. Physicians Mutual doubled its Google Ads conversions and lowered its cost per acquisition. Invoca’s spam detection also improved call quality and reporting accuracy.

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University Hospitals - Hospital & Health Care

Invoca Call Tracking & Analytics helped University Hospitals increase appointment scheduling and improve marketing efficiency. The hospital faced challenges with manual call tracking and limited insi...ght into marketing performance. Invoca enabled real-time tracking of appointments tied to marketing campaigns. University Hospitals saw a 300% increase in conversion rate and a 50% reduction in total call duration. The platform also improved call quality and patient experience.

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A top-ranked orthopedic surgery and musculoskeletal care provider - Hospital & Health Care

Invoca and Freshpaint helped a leading orthopedic care provider cut cost-per-click by 50%. The provider struggled to connect digital ads to patient phone calls. Invoca's AI call tracking linked ad sp...end to real patient bookings. Freshpaint integrated call data into ad platforms. The provider improved marketing efficiency and ROI by focusing on campaigns that drove appointments.

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BBQGuys - Retail

Invoca helps BBQGuys track and optimize their marketing spend. BBQGuys used Invoca to see which ads drive sales calls. They increased attributed revenue from ad campaigns by 100%. Phone call conversi...on rates went up by 16%. They saved 14% on digital ad spend while increasing conversions. Invoca also improved their website call-in experience and agent performance tracking.

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eHealth - Health, Wellness And Fitness

Invoca and Adobe Analytics helped eHealth connect online and phone customer interactions. eHealth wanted to improve marketing efficiency and create a seamless buying experience. They used Invoca to t...rack calls and integrate data with Adobe Analytics. This led to $3 million in cost savings. eHealth reduced click-to-call CPA by 60% and overall CPA by 20%. The solution gave eHealth a full view of the customer journey and improved conversion rates.

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Christian Brothers Automotive - Automotive

Invoca helps Christian Brothers Automotive track revenue from phone calls at 270 franchise locations. The company uses Invoca to see which marketing campaigns drive the most calls and revenue. This l...ets them spend their marketing budget better and increase ROI. Invoca also helps them connect digital ads to phone calls and improve customer experience. AI-powered call analysis lets them coach staff and keep service consistent across all locations. Christian Brothers Automotive reports double-digit growth in revenue, store count, and car count since using Invoca.

Read on →

What is Invoca? How Real-Time Revenue Execution Platforms Drive Business Growth

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Frequently Asked Questions(FAQ)

for Invoca Signal AI

What is Invoca Signal AI?

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue.

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

What is Invoca Signal AI used for?

Invoca Signal AI is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Communication Management, Sales Call Management and Advertisement .

What are the top features of Invoca Signal AI?

Recording, SEM and Personalization are some of the top features of Invoca Signal AI.

Who uses Invoca Signal AI?

Invoca Signal AI is used by Marketing And Advertising, Hospital & Health Care and Legal Services among other industries.

What are Invoca Signal AI alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Invoca Signal AI.

Where is Invoca Signal AI located?

Invoca Signal AI is headquartered at Santa Barbara, CA.
lightning

Peers used Invoca Signal AI for communication management and sales call management

Invoca Signal AI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (589)
Analytics

4.77/5 ★

Read Reviews (1512)
Custom Reports

4.39/5 ★

Read Reviews (1843)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (589)
Analytics

4.77/5 ★

Read Reviews (1512)
Custom Reports

4.39/5 ★

Read Reviews (1843)

Software Failure Risk Guidance

?

for Invoca Signal AI

Overall Risk Meter

Low Medium High

Top Failure Risks for Invoca Signal AI

Invoca News

Partnership

Reddit Taps Emplifi And Invoca To Deepen Enterprise Marketing Role - Simply Wall St

Reddit has integrated Invoca's call analytics into its ad platform to enhance enterprise marketing capabilities. This integration allows brands to gain clearer attribution and insights from Reddit ad campaigns, positioning Reddit as a valuable tool for enterprise clients seeking measurable engagement. This collaboration aims to embed Reddit more deeply into multi-channel marketing strategies.

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Product

Invoca Adds New Integrations with Reddit Ads and LinkedIn Ads to Power Better Revenue Outcomes - PR Newswire

Invoca has announced new no-code integrations with Reddit Ads and LinkedIn Ads, enhancing its social advertising platform. These integrations allow marketers to connect ad performance to revenue outcomes, leveraging AI to optimize campaigns and target audiences effectively. This expansion builds on existing integrations with platforms like Facebook and TikTok, aiming to improve conversion rates and prove the impact of social media advertising on business results.

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Executive

Invoca Appoints Katherine Starros as Senior Vice President of People & Culture and Promotes Ben Sullivan to Chief Revenue Officer - PR Newswire

Invoca has announced executive leadership changes, appointing Katherine Starros as Senior Vice President of People & Culture and promoting Ben Sullivan to Chief Revenue Officer. These changes aim to enhance Invoca's performance-driven culture and unify its revenue operations in an AI-driven market. Starros will focus on people strategy and cultural initiatives, while Sullivan will lead a unified sales and customer success team.

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Product

Invoca Leverages Databricks to Power AI Messaging Innovation

Invoca has launched its AI Messaging Agent, powered by Databricks, to enhance secure, two-way customer conversations via SMS. This new solution leverages first-party journey and intent data to drive revenue and improve customer engagement. The AI Messaging Agent offers real-time data activation, unified data governance, and faster AI deployment, providing measurable ROI for enterprise brands.

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Invoca Profile

Company Name

Invoca

Company Website

https://www.invoca.com/

Year Founded

2008

HQ Location

Santa Barbara, CA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES F