Invoca Signal AI Overview

Invoca leverages AI to transform phone conversations into actionable insights, enhancing marketing, sales, and contact center performance. This platform enables businesses to harness call data, driving customer conversions and increasing revenue. A standout feature is its AI-powered call tracking, which links online marketing efforts to offline revenue, providing a comprehensive view of customer interactions. Invoca's capabilities include doubling contact center conversion rates and activating first-party customer data for improved targeting. As a recognized leader in revenue execution, Invoca's solutions empower enterprises to optimize their marketing strategies with precision and insight.

Use Cases

Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using Invoca Signal AI.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Engagement Management
  • Digital Marketing
  • Generation Of New Leads
  • Social Media Analytics
  • Channel Marketing
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Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Invoca Signal AI.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Launch New Products
  • Build Brand Awareness
  • Establish Thought Leadership
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Visibility
See all business priorities See less business priorities

Invoca Signal AI Use-Cases and Business Priorities: Customer Satisfaction Data

Invoca Signal AI works with different mediums / channels such as Phone Calls.

Invoca Signal AI's features include Recording, SEM, Personalization, etc. and Invoca Signal AI support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Invoca Signal AI analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use Invoca with Google Ads to supercharge our SEM campaigns." - Dan Williams

Invoca Signal AI, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Invoca-Signal-AI makes training custom AI models for phone conversation insights fast and easy, helping boost revenue. It enhances understanding and improves decision-making.

Popular Business Setting

for Invoca Signal AI

Top Industries

  • Marketing and Advertising
  • Hospital & Health Care
  • Legal Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Invoca Signal AI is popular in Marketing And Advertising, Hospital & Health Care, and Legal Services and is widely used by Small Business, Mid Market, and Enterprise.

Invoca Signal AI Customer wins, Customer success stories, Case studies

How can Invoca Signal AI optimize your Communication Management Workflow?

How does Invoca Signal AI facilitate Sales Call Management?

What Are the key features of Invoca Signal AI for Helpdesk Management?

How does Invoca Signal AI facilitate Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Invoca Signal AI solved their Other Demand Generation needs. Cuspera uses 11801 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Dan Williams

Chief Revenue Officer

3 Day Blinds

We use Invoca with Google Ads to supercharge our SEM campaigns. Testimonial By Dan Williams
Invoca Signal AI testimonial

Russell Bangert

Director Digital Marketing

Dish

With Invoca, we took an online conversion experience that had a throughput of less than 5% and took it into a phone call that closes in the high 60% range. Testimonial By Russell Bangert
Invoca Signal AI testimonial

Noah Brooks

Manager, Digital Engagement & Analytics

University Hospitals

Implementing Invoca was the biggest win for our department in 2018. Testimonial By Noah Brooks
CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Dan Williams

Chief Revenue Officer

3 Day Blinds

We use Invoca with Google Ads to supercharge our SEM campaigns. Testimonial By Dan Williams
Invoca Signal AI testimonial

Russell Bangert

Director Digital Marketing

Dish

With Invoca, we took an online conversion experience that had a throughput of less than 5% and took it into a phone call that closes in the high 60% range. Testimonial By Russell Bangert
Invoca Signal AI testimonial

Noah Brooks

Manager, Digital Engagement & Analytics

University Hospitals

Implementing Invoca was the biggest win for our department in 2018. Testimonial By Noah Brooks

3 Day Blinds - Home Services

Invoca helped 3 Day Blinds track calls from digital and direct mail campaigns. Before Invoca, they could not connect phone appointments to marketing sources. With Invoca's dynamic call tracking, they... linked calls to paid search, social, and website channels. They also used static numbers for offline campaigns. After integrating Invoca data, they found mobile search was a top source for high-converting leads. 48% of sales now come from calls, and 17% of leads come from call-only campaigns.

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A leading healthcare provider - Hospital & Health Care

Invoca helped a leading healthcare provider connect digital ad spend to real patient phone calls. The provider used Invoca’s AI-powered call tracking and Freshpaint integration to track which ads led... to booked appointments. This improved ad targeting and bidding. The provider cut cost-per-click by 50% for its top two service lines. Marketing efficiency and ROI increased as they shifted spend to high-performing campaigns.

Read more →

A leading payment processor - Financial Services

Invoca helped a leading payment processor track phone leads from marketing campaigns. The company used Invoca call tracking to get closed-loop attribution and improve lead quality. Invoca Signal Disc...overy let them understand customer needs and update messaging. Automated scorecards helped sales managers coach agents better. The company increased marketing ROI and improved sales agent close rates.

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Amplifon Americas’ Miracle-Ear division - Healthcare, Dental, And Medical Devices

Invoca helped Miracle-Ear, part of Amplifon Americas, improve franchise lead generation and contact center efficiency. The company needed better call tracking and user-level data to optimize digital ...marketing. Invoca Signal AI identified high-value calls and reduced spam, leading to a 65% drop in spam calls and a 15% boost in call center efficiency. Media efficiency improved by 16%. Miracle-Ear integrated Invoca data with marketing tools for better campaign results.

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Banner Health - Hospital & Health Care

Invoca helped Banner Health lower patient acquisition costs and improve marketing results. Banner Health used Invoca to track which marketing channels drove appointment calls. This let them cut spend...ing on underperforming campaigns. They saw a 74% drop in patient acquisition cost and a 597% decrease in CPA from social media. Phone call conversion rates rose by 35%. Invoca also unified data across teams and improved patient experience.

Read more →

BBQGuys - Retail

Invoca helps BBQGuys track and optimize their marketing spend. BBQGuys used Invoca to see which ads drive sales calls. They increased attributed revenue from ad campaigns by 100%. Phone call conversi...on rates went up by 16%. They saved 14% on digital ad spend while increasing conversions. Invoca also improved their website call-in experience and agent performance tracking.

Read more →

What is Invoca? How Real-Time Revenue Execution Platforms Drive Business Growth

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Frequently Asked Questions(FAQ)

for Invoca Signal AI

What is Invoca Signal AI?

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue.

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

What is Invoca Signal AI used for?

Invoca Signal AI is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Communication Management, Sales Call Management and Advertisement .

What are the top features of Invoca Signal AI?

Recording, SEM and Personalization are some of the top features of Invoca Signal AI.

Who uses Invoca Signal AI?

Invoca Signal AI is used by Marketing And Advertising, Hospital & Health Care and Legal Services among other industries.

What are Invoca Signal AI alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Invoca Signal AI.

Where is Invoca Signal AI located?

Invoca Signal AI is headquartered at Santa Barbara, CA.
lightning

Peers used Invoca Signal AI for communication management and sales call management

Invoca Signal AI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (589)
Analytics

4.77/5 ★

Read Reviews (1512)
Custom Reports

4.39/5 ★

Read Reviews (1843)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (589)
Analytics

4.77/5 ★

Read Reviews (1512)
Custom Reports

4.39/5 ★

Read Reviews (1843)

Software Failure Risk Guidance

?

for Invoca Signal AI

Overall Risk Meter

Low Medium High

Top Failure Risks for Invoca Signal AI

Invoca News

Product

Invoca Launches New AI Solution for Agencies and Marketing Teams to Connect TV and Video Advertising to Revenue - PR Newswire

Invoca Launches New AI Solution for Agencies and Marketing Teams to Connect TV and Video Advertising to Revenue - PR Newswire

Executive

Invoca Appoints Bhavin Merchant as SVP of Corporate Development to Accelerate Growth and New Market Expansion

Invoca has appointed Bhavin Merchant as Senior Vice President of Corporate Development. Merchant will lead mergers, acquisitions, and corporate investments to drive growth and expand into new markets. His appointment follows Invoca's acquisition of Symbl.ai, enhancing its AI capabilities. Merchant brings extensive experience in corporate development and M&A, aiming to strengthen Invoca's leadership in AI-powered revenue execution.

Product

Vital signs : Consumers embrace AI , but not in replacing humans , Invoca report finds

Invoca's 2025 B2C Buyer Experience Report reveals that while consumers increasingly use AI platforms like ChatGPT, they still prioritize human interaction in high-stakes purchases. The study surveyed 1,000 consumers to understand AI's role in the buying journey.

M&A

Invoca acquires Symbl, a Seattle startup that uses AI for conversational intelligence - MSN

Invoca has acquired Symbl, a Seattle-based startup specializing in AI-driven conversational intelligence. This acquisition strengthens Invocas position in conversation analytics by integrating Symbls advanced AI capabilities, enabling brands to orchestrate buyer journeys with agentic AI. The move expands Invocas technology stack for analyzing and automating voice and digital interactions, enhancing revenue growth opportunities for enterprise clients.

Invoca Profile

Company Name

Invoca

Company Website

https://www.invoca.com/

Year Founded

2008

HQ Location

Santa Barbara, CA

Employees

251-500

Social

Financials

SERIES F