Invoca Signal AI Overview

Invoca leverages AI to transform phone conversations into actionable insights, enhancing marketing, sales, and contact center performance. This platform enables businesses to harness call data, driving customer conversions and increasing revenue. A standout feature is its AI-powered call tracking, which links online marketing efforts to offline revenue, providing a comprehensive view of customer interactions. Invoca's capabilities include doubling contact center conversion rates and activating first-party customer data for improved targeting. As a recognized leader in revenue execution, Invoca's solutions empower enterprises to optimize their marketing strategies with precision and insight.

Use Cases

Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using Invoca Signal AI.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Engagement Management
  • Digital Marketing
  • Generation Of New Leads
  • Social Media Analytics
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Invoca Signal AI.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Launch New Products
  • Build Brand Awareness
  • Establish Thought Leadership
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Visibility
See all business priorities See less business priorities

Invoca Signal AI Use-Cases and Business Priorities: Customer Satisfaction Data

Invoca Signal AI works with different mediums / channels such as Phone Calls.

Invoca Signal AI's features include Recording, SEM, Personalization, etc. and Invoca Signal AI support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Invoca Signal AI analytics capabilities include Analytics, and Custom Reports.

Reviews

"Invoca’s call attribution technology has dramatically improved the way we optimize our digital spend. The team is exceptionally dedicated to their work and willing to go above and beyond to help their clients." - Dan Kresha

Invoca Signal AI, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Invoca-Signal-AI makes training custom AI models for phone conversation insights fast and easy, helping boost revenue. It enhances understanding and improves decision-making.

Popular Business Setting

for Invoca Signal AI

Top Industries

  • Marketing and Advertising
  • Hospital & Health Care
  • Legal Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Invoca Signal AI is popular in Marketing And Advertising, Hospital & Health Care, and Legal Services and is widely used by Small Business, Mid Market, and Enterprise.

Invoca Signal AI Customer wins, Customer success stories, Case studies

How efficiently Does Invoca Signal AI manage your Communication Management?

What benefits does Invoca Signal AI offer for Sales Call Management?

How does Invoca Signal AI facilitate Helpdesk Management?

How efficiently Does Invoca Signal AI manage your Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Invoca Signal AI solved their Other Demand Generation needs. Cuspera uses 11801 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Dan Kresha

Director, Digital Commerce

Mutual of Omaha

Invoca’s call attribution technology has dramatically improved the way we optimize our digital spend. The team is exceptionally dedicated to their work and willing to go above and beyond to help their clients. Testimonial By Dan Kresha
Invoca Signal AI testimonial

Marie Fitzgibbon

Director, Acquisition

1-800-GOT-JUNK?

For the first time, we can see our true ROAS, particularly for paid search. It’s essential that we get it right, and thanks to Invoca, now we can. Testimonial By Marie Fitzgibbon
Invoca Signal AI testimonial

Kate Gardiner

Director of Regional & Local Marketing

Christian Brothers Automotive

We began to see immediate benefits from Invoca’s Lost Sales Recovery because we have visibility into unanswered sales calls across every location as soon as they occur. From there, our franchisees and their teams are empowered to make callbacks immediately or in the future to increase their booked ...appointment rate.

Testimonial By Kate Gardiner
CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Dan Kresha

Director, Digital Commerce

Mutual of Omaha

Invoca’s call attribution technology has dramatically improved the way we optimize our digital spend. The team is exceptionally dedicated to their work and willing to go above and beyond to help their clients. Testimonial By Dan Kresha
Invoca Signal AI testimonial

Marie Fitzgibbon

Director, Acquisition

1-800-GOT-JUNK?

For the first time, we can see our true ROAS, particularly for paid search. It’s essential that we get it right, and thanks to Invoca, now we can. Testimonial By Marie Fitzgibbon
Invoca Signal AI testimonial

Kate Gardiner

Director of Regional & Local Marketing

Christian Brothers Automotive

We began to see immediate benefits from Invoca’s Lost Sales Recovery because we have visibility into unanswered sales calls across every location as soon as they occur. From there, our franchisees and their teams are empowered to make callbacks immediately or in the future to increase their booked ...appointment rate.

Testimonial By Kate Gardiner

Physicians Mutual - Financial Services And Insurance

Invoca helps Physicians Mutual track call attribution for marketing campaigns. The team uses Invoca’s AI-powered signals to see which calls convert and how much revenue they generate. They integrate ...Invoca with Google Ads to improve smart bidding and ad targeting. Physicians Mutual doubled its Google Ads conversions and lowered its cost per acquisition. Invoca’s spam detection also improved call quality and reporting accuracy.

Read on →

University Hospitals - Hospital & Health Care

Invoca Call Tracking & Analytics helped University Hospitals increase appointment scheduling and improve marketing efficiency. The hospital faced challenges with manual call tracking and limited insi...ght into marketing performance. Invoca enabled real-time tracking of appointments tied to marketing campaigns. University Hospitals saw a 300% increase in conversion rate and a 50% reduction in total call duration. The platform also improved call quality and patient experience.

Read on →

A top-ranked orthopedic surgery and musculoskeletal care provider - Hospital & Health Care

Invoca and Freshpaint helped a leading orthopedic care provider cut cost-per-click by 50%. The provider struggled to connect digital ads to patient phone calls. Invoca's AI call tracking linked ad sp...end to real patient bookings. Freshpaint integrated call data into ad platforms. The provider improved marketing efficiency and ROI by focusing on campaigns that drove appointments.

Read on →

BBQGuys - Retail

Invoca helps BBQGuys track and optimize their marketing spend. BBQGuys used Invoca to see which ads drive sales calls. They increased attributed revenue from ad campaigns by 100%. Phone call conversi...on rates went up by 16%. They saved 14% on digital ad spend while increasing conversions. Invoca also improved their website call-in experience and agent performance tracking.

Read on →

eHealth - Health, Wellness And Fitness

Invoca and Adobe Analytics helped eHealth connect online and phone customer interactions. eHealth wanted to improve marketing efficiency and create a seamless buying experience. They used Invoca to t...rack calls and integrate data with Adobe Analytics. This led to $3 million in cost savings. eHealth reduced click-to-call CPA by 60% and overall CPA by 20%. The solution gave eHealth a full view of the customer journey and improved conversion rates.

Read on →

SCI Shared Resources - Consumer Services - Very Large

Invoca's AI helps SCI Shared Resources track how their agents speak to callers. The company does not use call scripts. Invoca lets them check that agents show empathy on every call. SCI Shared Resour...ces is a leading provider of funeral, cremation, and cemetery services. The platform supports better customer experience in sensitive situations.

Read on →

What is Invoca? How Real-Time Revenue Execution Platforms Drive Business Growth

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Frequently Asked Questions(FAQ)

for Invoca Signal AI

What is Invoca Signal AI?

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue.

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

What is Invoca Signal AI used for?

Invoca Signal AI is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Communication Management, Sales Call Management and Advertisement .

What are the top features of Invoca Signal AI?

Recording, SEM and Personalization are some of the top features of Invoca Signal AI.

Who uses Invoca Signal AI?

Invoca Signal AI is used by Marketing And Advertising, Hospital & Health Care and Legal Services among other industries.

What are Invoca Signal AI alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Invoca Signal AI.

Where is Invoca Signal AI located?

Invoca Signal AI is headquartered at Santa Barbara, CA.
lightning

Peers used Invoca Signal AI for communication management and sales call management

Invoca Signal AI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (589)
Analytics

4.77/5

Read Reviews (1512)
Custom Reports

4.39/5

Read Reviews (1843)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (589)
Analytics

4.77/5

Read Reviews (1512)
Custom Reports

4.39/5

Read Reviews (1843)

Software Failure Risk Guidance

?

for Invoca Signal AI

Overall Risk Meter

Low Medium High

Top Failure Risks for Invoca Signal AI

Invoca News

Product

New Invoca AI Agents Give Marketers Unprecedented Power to Convert ...

Invoca has expanded its AI agent capabilities with the introduction of AI Voice and Messaging Agents. These agents empower marketers to engage and convert high-intent buyers through AI-driven conversations across multiple channels. The AI Voice Agent captures caller intent and routes leads, while the AI Messaging Agent engages leads instantly via SMS. These advancements aim to improve conversion rates and optimize marketing investments. The AI Messaging Agent is available now, with the AI Voice Agent launching in beta this summer.

Product

Invoca Launches AI Agents to Boost Marketing Conversions

Invoca Launches AI Agents to Boost Marketing Conversions

Awards

Invoca Named an Inc. Best Workplace for the Eighth Consecutive Year

Invoca has been recognized as an Inc. Best Workplace for the eighth consecutive year, highlighting its strong employee engagement, collaborative culture, and superior benefits.

Awards

Still #1: Invoca Leads Enterprise Call Tracking on G2

Invoca has been recognized as the leader in the G2 Enterprise Grid Report for Inbound Call Tracking, maintaining its top position for over seven years. This accolade reflects high customer satisfaction, with 95% of users rating Invoca 4 or 5 stars. Invoca's AI-powered platform supports marketing, sales, and contact center teams, enhancing revenue growth through advanced call tracking and marketing attribution capabilities.

Invoca Profile

Company Name

Invoca

Company Website

https://www.invoca.com/

Year Founded

2008

HQ Location

Santa Barbara, CA

Employees

251-500

Social

Financials

SERIES F