Real-World Case Studies and Customer Success Stories with Crowdly

Crowdly helped Hendrick’s Gin build a lasting brand advocacy program. The challenge was to better understand their customer database and inspire advocates to spread the word. Using Crowdly, Hendrick’...s gained insights into what attracts their advocates and how to connect with them. The solution included an Advocacy Audit and targeted Facebook campaigns. This approach improved brand loyalty and increased word-of-mouth influence.
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Fiorucci used Crowdly to build a panel of real customers for rapid market research. They launched the Fiorucci Insiders program to get feedback on new products, test marketing ideas, and learn about ...shopping habits. The platform helped them engage millennial customers and gather quality insights. Results included 7,250 survey completions, 88% positive impact on buying habits, a 70% average survey conversion rate, and over 8,000 opt-ins for ongoing research.
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Crowdly helped Tate’s Bake Shop build the Tate’s Insiders program. Tate’s wanted to connect with passionate fans and grow their brand. Using Crowdly’s customer engagement platform, they launched digi...tal Missions for fans to create and share content. The program grew to 28,900 Insiders, generated over 32,500 pieces of user content, and reached 2 million people each quarter. Tate’s saw a 40% conversion rate on Missions and gained rapid feedback for marketing decisions.
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Crowdly helped Sweet Baby Ray's build a strong brand advocacy program. The goal was to find 7,500 brand advocates for their Ambassador Program during the summer BBQ season. Using Crowdly’s Ambassador... Opt-In Activation Page, they achieved a 64% conversion rate. Over 9,000 authentic brand Ambassadors joined, surpassing the goal by more than 20%. 40% of Ambassadors shared the opt-in with friends, and 46% downloaded brand content for more sharing.
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Crowdly's customer engagement platform helped Hartz Mountain Corp. launch the Hartz Insiders program. Hartz wanted to reach millennial pet owners and boost engagement with their brand fans. Using Cro...wdly, they created missions for content creation, product sampling, and surveys. The program grew to 19,000 members, achieved a 56% conversion rate, and generated over 22,000 pieces of user-generated content. Hartz reached 3 million people organically each quarter.
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Crowdly helped a national wireless carrier build a strong brand advocacy program. The carrier wanted to connect with and learn from customers who already supported the brand online. Using Crowdly, th...ey launched a customer advocacy program and grew a base of loyal ambassadors. The brand used custom surveys to get feedback from advocates and rewarded top ambassadors each month. This approach helped the carrier increase engagement and drive new member referrals.
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Crowdly helped Swarovski build a strong brand advocacy program. Swarovski wanted to boost RSVPs for its annual in-store event and increase sales. Using Crowdly, Swarovski identified top brand advocat...es and grew its loyalty program by nearly 500 new members before launch. Event registrations increased by over 500% compared to previous years. The event generated $1.4 million in sales, an 80% increase from the previous event. Swarovski also used Crowdly to target and reward its most engaged customers.
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