Food & Beverages Case Studies and Customer Success Stories with Crowdly
Fiorucci
- Food & Beverages
- Medium
Italy
Fiorucci used Crowdly to connect with millennial customers and gather rapid insights for business decisions. They launched the Fiorucci Insiders... program to engage real customers in surveys and feedback. Using Crowdly, Fiorucci tested new product concepts and marketing campaigns with their target audience. The platform helped them understand shopping habits and increase retailer adoption. Fiorucci achieved 7,250 survey completions, a 70% average survey conversion rate, and 8,000+ opt-ins for ongoing research.
Crowdly helped Tate's Bake Shop build a community of 28,900 brand fans. Tate's used Crowdly's customer engagement platform to launch... the Insiders program. Fans completed digital Missions, generating over 32,500 pieces of user-generated content. The program achieved a 40% conversion rate and 2 million organic reach per quarter. Tate's gained rapid feedback and authentic word-of-mouth marketing.
William Grant & Sons (Hendrick's Gin)
- Food & Beverages
- Large
London, UK
Crowdly helped Hendrick's Gin build a lasting brand advocacy program. The brand wanted to learn more about its advocates to... inspire them to share Hendrick's with others. Crowdly provided an Advocacy Audit, giving deep insights into what makes their fans unique. Hendrick's used these insights to target the right audience with Facebook ads. This improved conversions and made their paid campaigns more effective.
Consumer Goods Case Studies and Customer Success Stories with Crowdly
Hartz
- Consumer Goods
- Large
Secaucus, USA
Hartz used Crowdly's customer engagement platform to connect with millennial pet owners. They launched the Hartz Insiders program to drive... word-of-mouth advocacy and collect user-generated content. The program reached over 19,000 members and achieved a 56% conversion rate. Hartz generated 22,000+ pieces of UGC and 3 million organic impressions per quarter. The platform helped Hartz gather rapid feedback and boost loyalty among younger pet parents.
Swarovski used Crowdly to boost loyalty program signups and event RSVPs. The brand gained nearly 500 new loyalty members before... launch. Crowdly helped increase event registrations by over 500% for Swarovski’s Crystal Society events. One event generated $1.4M in sales, an 80% increase from the previous year. Swarovski also used Crowdly to identify and reward top brand advocates, and to target high-performing audiences for sponsored content.
Crowdly helped Sweet Baby Ray's launch a brand ambassador program. The goal was to recruit 7,500 advocates during the summer... BBQ season. Using Crowdly’s digital opt-in page, they achieved a 64% conversion rate. Over 9,000 ambassadors joined, beating the goal by 20%. 40% of ambassadors shared the program with friends, and 46% downloaded brand content.
National Wireless Carrier
- Telecommunications
- Very Large
USA
Crowdly helped a leading US wireless carrier build a lasting brand advocacy program. The carrier used Crowdly to identify and... engage loyal customers already advocating online. They launched custom surveys to gather feedback and understand what motivates advocates. The program rewarded top ambassadors monthly, driving new member referrals and growing their base. Insights from Crowdly improved customer engagement and word-of-mouth marketing.
