Crowdly Overview

This is a summary of the comprehensive capabilities and benefits of Crowdly based on over 132 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Crowdly, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Crowdly is right for your needs? Our Cuspera AI engine can evaluate how Crowdly fits your specific business needs, industry, and context. Get your personalized assessment report today.

Crowdly supports business activities such as:

  • Engagement Management
  • Advocacy Management
  • Loyalty Management
  • White Labeling
  • Campaign Management

Crowdly can help you with many business goals, such as Enhance Customer Relationships, Improve Brand Engagement, Build Brand Awareness, Scale Best Practices, and Acquire Customers. It can help manage these activities if you use Website for these needs. As a solution, Crowdly's capabilities include White Label.

Crowdly Telecommunications Vertical is its biggest customer base.

Reviews

"Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. N...ow, the floodgates are open. " - Robin McCall

Cuspera Reviews

18 buyers and buying teams have used Cuspera to assess how well Crowdly solved their Advocacy Marketing needs. Cuspera uses 132 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities peers achieved using Crowdly.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advocacy Management , Loyalty Management , as the business use cases that they have been most satisfied while using Crowdly.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.78/5 ★

Read Reviews (22)

"...The brand was provided with insights on everything from what segments were most apt to engage in advocacy to what the advocacy landscape looked like for competing brands, allowing Hendrick s to develop a full profile of its most passionate brand advocates. ..." Case Study Hendricks
engaging and following up

4.75/5 ★

Read Reviews (17)

"...Understand your advocates, measure engagement, export UGC and survey responses, and monitor conversion in real-time to keep a pulse on the success of your advocacy program. ..."
Advocacy Management

4.72/5 ★

Read Reviews (13)

"...Here at Crowdly we love to talk about Customer Advocacy...." Case Studies Swarovski
Loyalty Management with Website

4.25/5 ★

Read Reviews (4)

"...In Activation Pages, Swarovski was able to prompt pre-registrations for its new loyalty program, giving the brand nearly 500 new members before the program even launched. ..." Case Studies Swarovski
PEER EXPERIENCES
Engagement Management

4.78/5 ★

Read Reviews (22)

"...The brand was provided with insights on everything from what segments were most apt to engage in advocacy to what the advocacy landscape looked like for competing brands, allowing Hendrick s to develop a full profile of its most passionate brand advocates. ..." Case Study Hendricks
engaging and following up

4.78/5 ★

Read Reviews (17)

Advocacy Management

4.72/5 ★

Read Reviews (13)

"...Here at Crowdly we love to talk about Customer Advocacy...." Case Studies Swarovski
Loyalty Management with Website

4.25/5 ★

Read Reviews (4)

"...In Activation Pages, Swarovski was able to prompt pre-registrations for its new loyalty program, giving the brand nearly 500 new members before the program even launched. ..." Case Studies Swarovski

4+ more Business Use Cases

Our AI advisor, Wyz, harnessed 132 insights from peers and experts to help you assess how these Crowdly use cases fit your Advocacy Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Robin McCall

Swarovski

Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open. Testimonial By Robin McCall

Jayme Brown

William Grant & Sons

Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence. Testimonial By Jayme Brown

Meghan Chamberlin

Edelman

Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members. Testimonial By Meghan Chamberlin
CUSTOMERS TESTIMONIALS

Robin McCall

Swarovski

Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open. Testimonial By Robin McCall

Jayme Brown

William Grant & Sons

Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence. Testimonial By Jayme Brown

Meghan Chamberlin

Edelman

Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members. Testimonial By Meghan Chamberlin

Case Studies

COMPANY CASE STUDIES
Case Study Sweet Baby Ray's

Using Crowdly, Sweet Baby Ray’s was able to leverage its most passionate advocates to help spread the word, resulting in over 9,000 authentic brand Ambassadors joining the program, surpassing the brand goal by over 20%.

Read More
Case Study Swarovski

Using Crowdly, Swarovski was able to identify its top brand advocates and use their advocacy

Read More
Case Study Largest Wireless Telecommunications networks in the US

Using Crowdly, Largest Wireless Telecommunications networks launched a core customer advocacy program, allowing them to gain insights to the actual customer experience and use word-of-mouth to drive new member referrals.

Read More

Popular Business Setting

for Crowdly

Top Industries

  • Telecommunications
  • Food & Beverages
  • Consumer Goods

Popular in

  • Mid Market

Peers used Crowdly to Enhance customer relationships and Improve brand engagement

Peer and Expert Opinion on Features

for Crowdly

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
White label

4.06/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
White label

4.06/5 ★

Read Reviews (6)

IT and Other Capabilities

for Crowdly

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.08/5 ★

Read Reviews (5)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.08/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (20)
Analytics

4.30/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (20)
Analytics

4.30/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Crowdly

Top Failure Risks for Crowdly

Vendor Profile Details

Company Name

Crowdly

Company Website

https://crowdly.com/

HQ Location

355 Congress St., Boston, MA 02110, US

Employees

11-50

Social

Financials

PRIVATE