Confirmit Horizons Overview
Here’s the scoop on Confirmit Horizons! We've gathered over 1356 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Confirmit Horizons, Qualtrics Customer Experience, Voxco, Thematic, Alida, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Confirmit Horizons is right for your needs? Our Cuspera AI engine can evaluate how Confirmit Horizons fits your specific business needs, industry, and context. Get your personalized assessment report today.
Confirmit Horizons supports business activities such as:
- Market Research
- Collecting Feedback
- Engaging Conversational Surveys
- Campaign Management
- Social Media Management
Confirmit Horizons can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Enter New Markets Internationally Or Locally, Improve ROI, Scale Best Practices, etc. It can help manage these activities if you use Promotions and Mobile for these needs. As a solution, Confirmit Horizons's capabilities include Embedded Survey Forms, Dashboard, Personalization, etc.
Confirmit Horizons Research Vertical is its biggest customer base.
Reviews
"...We mainly deal with data collection in medical market research...." Peer review by Ausrine Pasakarnyte, Senior Quality Control Specialist, WorldOne
Cuspera Reviews
16 buyers and buying teams have used Cuspera to assess how well Confirmit Horizons solved their Customer Feedback Management needs. Cuspera uses 1356 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Confirmit Horizons.
Use Cases
Peers recommend Market Research , Collecting Feedback , Engaging Conversational Surveys , as the business use cases that they have been most satisfied while using Confirmit Horizons.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Market Research |
4.67/5 ★ |
"...We mainly deal with data collection in medical market research...." Peer review by Ausrine Pasakarnyte, Senior Quality Control Specialist, WorldOne |
| Collecting Feedback with Promotions |
4.94/5 ★ |
"...To be eligible for a 2020 Confirmit ACE Award, organisations must have conducted one or more Voice of the Customer surveys between January 1 and December 31, 2019...." Confirmit Announces 2020 ACE Awards Winners |
| Measuring CSAT |
4.59/5 ★ |
"...We ve learned that increasing customer satisfaction generates new business in ways you wouldn t predict...." Peer review by Jim Spicer, President, SimplexGrinnell |
| measuring net promoter score |
4.74/5 ★ |
"...Our insight program has not only enabled us to gather insight, share it and take action, it has also underpinned a significant overall NPS improvement of more than 10 points...." Peer review by Gary Hitchens, Customer Service Director, Wolseley UK |
| Engaging Conversational Surveys with Mobile |
4.95/5 ★ |
"...The introduction of our new program has given us the ability to maintain comparable historical results while making the leap to a quarterly cadence...." Peer review by Norm Perreault, Senior Manager, Talent Management & Leadership Development, CSAA Insurance Group |
| engaging and following up |
4.93/5 ★ |
"...This platform empowers enterprises to boost productivity and reporting, and gain a competitive advantage by including new techniques like mobile engagement and text analytics...." Peer review from Featured Customers |
| engaging with scheduling & cadence |
3.42/5 ★ |
"...The introduction of our new program has given us the ability to maintain comparable historical results while making the leap to a quarterly cadence...." Peer review by Norm Perreault, Senior Manager, Talent Management & Leadership Development, CSAA Insurance Group |
| PEER EXPERIENCES | |
|---|---|
| Market Research |
4.67/5 ★ |
"...We mainly deal with data collection in medical market research...." Peer review by Ausrine Pasakarnyte, Senior Quality Control Specialist, WorldOne |
|
| Collecting Feedback with Promotions |
4.94/5 ★ |
"...To be eligible for a 2020 Confirmit ACE Award, organisations must have conducted one or more Voice of the Customer surveys between January 1 and December 31, 2019...." Confirmit Announces 2020 ACE Awards Winners |
|
| Measuring CSAT |
4.94/5 ★ |
| measuring net promoter score |
4.94/5 ★ |
| Engaging Conversational Surveys with Mobile |
4.95/5 ★ |
"...The introduction of our new program has given us the ability to maintain comparable historical results while making the leap to a quarterly cadence...." Peer review by Norm Perreault, Senior Manager, Talent Management & Leadership Development, CSAA Insurance Group |
|
| engaging and following up |
4.95/5 ★ |
| engaging with scheduling & cadence |
4.95/5 ★ |
26+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1356 insights from peers and experts to help you assess how these Confirmit Horizons use cases fit your Customer Feedback Management needs.
Frequently Asked Questions(FAQ)
for Confirmit Horizons
What is Confirmit Horizons?
What is Confirmit Horizons used for?
What are the top features of Confirmit Horizons?
Who uses Confirmit Horizons?
What are Confirmit Horizons alternatives?
Where is Confirmit Horizons located?
Popular Business Setting
for Confirmit Horizons
Top Industries
- Research
- Management Consulting
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Confirmit Horizons to Improve customer satisfaction and Acquire customers
Confirmit Horizons Alternatives
Peer and Expert Opinion on Features
for Confirmit Horizons
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (287) |
| Dashboard | Read Reviews (16) |
| Personalization | Read Reviews (8) |
| Survey themes library | Read Reviews (8) |
| Capture information | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (287) |
| Dashboard | Read Reviews (16) |
| Personalization | Read Reviews (8) |
| Survey themes library | Read Reviews (8) |
| Capture information | Read Reviews (7) |
IT and Other Capabilities
for Confirmit Horizons
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (145) |
| Data Export | Read Reviews (51) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (145) |
| Data Export | Read Reviews (51) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (141) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (141) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (143) |
| Custom Reports | Read Reviews (216) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (143) |
| Custom Reports | Read Reviews (216) |
Software Failure Risk Guidance
?for Confirmit Horizons
Overall Risk Meter
Top Failure Risks for Confirmit Horizons
Vendor Profile Details
Company Name
Confirmit
Company Website
https://www.confirmit.com/HQ Location
Karenslyst Allé 56, Oslo, Oslo 0277, NO
Employees
251-500
Social
Financials
PRIVATE
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