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Compare Confirmit Horizons vs Voxco

Comparison Summary

This comparison report of Confirmit Horizons vs. Voxco is based on a specific set of business needs and context. The comparison uses 1900 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Confirmit Horizons and Voxco

Confirmit Horizons, Voxco, Qualtrics Customer Experience, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo Confirmit Horizons

Focus area

Confirmit Horizons is better than Voxco for

Software Failure Risk

  • low

logo Voxco

Focus area

Software Failure Risk

  • medium

About

Customer Experience Platform to Manage Market Research and Voice of the Customer Lifecycle

Survey Software & Online Tools for Data Collection

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

27

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction



customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


campaign management

campaign analytics


social media management

social media analytics

engaging on social media

scheduling post to social media



communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding


helpdesk management


generation of new leads





rating and review management


lifetime value management



courses & assessment

create learning path




products & pricelist management


sales document management

proposal & quote management


loyalty management


performance management


trade show marketing



social media marketing


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • Increase customer life time value

  • Launch new products

  • See 10 more
  • Grow market share

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • social media

  • offline

  • trade shows

  • e-mail

  • website

  • See 4 more
  • phone calls

  • mobile

  • social media

  • offline

  • trade shows

  • e-mail

  • website

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting