Real-World Case Studies and Customer Success Stories with Comm100

Comm100 helped McMaster University Health Sciences cut resolution times by 75%. The team used Comm100's omnichannel support platform to manage... student, faculty, and staff inquiries. The solution unified live chat, ticketing, and knowledge base tools. This improved efficiency and support quality. The university now delivers faster, more accurate service across channels.
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Comm100 helped San Jose State University automate 55% of their chat interactions. The university used Comm100's AI-powered chat solution. This... improved support for students, faculty, and staff. The automation reduced manual workload for the support team. The university now delivers faster and more efficient service.
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Comm100 helped a major US college automate 49% of potential advising meetings. The college used Comm100's platform to improve student... support. The solution made it easier for students to book appointments. Staff saved time and could help more students. The college saw a big increase in efficiency for advising meetings.
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Comm100 Live Chat helped HSS Training improve their customer support. The platform enabled real-time communication with students and staff. HSS... Training upgraded to live chat for faster responses. The solution made it easier to answer questions and solve problems. This improved the support experience for everyone involved.
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Comm100 Chatbot helped AACSB improve global support. AACSB used the chatbot to answer questions from users around the world. The... solution made support faster and more available. AACSB now gives better help to students, staff, and others. The chatbot works all day, every day, to help users.
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Comm100 helped McMaster University Health Sciences cut resolution times by 75%. The team used Comm100's omnichannel support platform to manage... student, faculty, and staff inquiries. The solution unified live chat, ticketing, and knowledge base tools. This improved efficiency and support quality. The university now delivers faster, more accurate service across channels.
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Comm100 helped San Jose State University automate 55% of their chat interactions. The university used Comm100's AI-powered chat solution. This... improved support for students, faculty, and staff. The automation reduced manual workload for the support team. The university now delivers faster and more efficient service.
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Comm100 helped a major US college automate 49% of potential advising meetings. The college used Comm100's platform to improve student... support. The solution made it easier for students to book appointments. Staff saved time and could help more students. The college saw a big increase in efficiency for advising meetings.
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Comm100 Live Chat helped HSS Training improve their customer support. The platform enabled real-time communication with students and staff. HSS... Training upgraded to live chat for faster responses. The solution made it easier to answer questions and solve problems. This improved the support experience for everyone involved.
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Comm100 Chatbot helped AACSB improve global support. AACSB used the chatbot to answer questions from users around the world. The... solution made support faster and more available. AACSB now gives better help to students, staff, and others. The chatbot works all day, every day, to help users.
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Comm100 Live Chat helps Ultrabet support players since 2018. Ultrabet uses Comm100 to give real-time help to players. The platform... lets them answer questions fast. Players get support any time they need it. This improves player experience and keeps them happy.
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Comm100 Live Chat and Chatbot helped PadişahBet increase registrations by 84%. The company used these tools to improve player engagement... and support. The solution provided real-time chat and automated responses. This led to more sign-ups and better customer experience. PadişahBet saw a big boost in new users after using Comm100.
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Comm100 helped Motor City Community Credit Union improve customer support. The credit union used Comm100's platform to connect with members... in real time. They offered live chat and other digital support tools. This made it easier for members to get help quickly. The solution focused on secure and efficient service for banking customers.
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Comm100 Live Chat helps Ultrabet support players since 2018. Ultrabet uses Comm100 to give real-time help to players. The platform... lets them answer questions fast. Players get support any time they need it. This improves player experience and keeps them happy.
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Comm100 Live Chat and Chatbot helped PadişahBet increase registrations by 84%. The company used these tools to improve player engagement... and support. The solution provided real-time chat and automated responses. This led to more sign-ups and better customer experience. PadişahBet saw a big boost in new users after using Comm100.
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Comm100 helped Motor City Community Credit Union improve customer support. The credit union used Comm100's platform to connect with members... in real time. They offered live chat and other digital support tools. This made it easier for members to get help quickly. The solution focused on secure and efficient service for banking customers.
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Comm100 helped Global Affairs Canada improve customer satisfaction. The agency used Comm100's platform to support digital communication. The solution made... it easier for citizens to get help. Customer satisfaction increased after using Comm100. The platform provided secure and efficient service for government needs.
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Comm100 Live Chat helped the City of Markham cut resolution times. The city used the platform to connect with citizens... in real time. This improved their customer service. The solution made it easier for staff to answer questions quickly. The city saw faster response and better support for residents.
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Comm100 AI Chatbot helped California County Court automate 65% of its chat interactions. The court needed to handle a high... volume of customer queries efficiently. By using Comm100's AI Chatbot, they reduced manual workload and improved response times. The solution delivered significant automation, making support faster and more reliable for users.
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Comm100 helped Global Affairs Canada improve customer satisfaction. The agency used Comm100's platform to support digital communication. The solution made... it easier for citizens to get help. Customer satisfaction increased after using Comm100. The platform provided secure and efficient service for government needs.
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Comm100 Live Chat helped the City of Markham cut resolution times. The city used the platform to connect with citizens... in real time. This improved their customer service. The solution made it easier for staff to answer questions quickly. The city saw faster response and better support for residents.
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Comm100 AI Chatbot helped California County Court automate 65% of its chat interactions. The court needed to handle a high... volume of customer queries efficiently. By using Comm100's AI Chatbot, they reduced manual workload and improved response times. The solution delivered significant automation, making support faster and more reliable for users.
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Comm100 helped Canadian Blood Services improve their customer support. The platform provided live chat and AI-powered automation. This made it... easier for customers to get answers fast. Canadian Blood Services used Comm100 to handle more questions with fewer resources. The solution improved response times and customer satisfaction. The story shows how Comm100 supports health organizations with digital tools.
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Comm100 Live Chat helped Boosts Counseling Services improve their customer support. The company switched to Comm100 to connect with clients... in real time. The live chat feature made it easier for clients to get help quickly. This change improved the overall experience for both staff and clients. The solution focused on fast, easy communication.
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Comm100 helped Canadian Blood Services improve their customer support. The platform provided live chat and AI-powered automation. This made it... easier for customers to get answers fast. Canadian Blood Services used Comm100 to handle more questions with fewer resources. The solution improved response times and customer satisfaction. The story shows how Comm100 supports health organizations with digital tools.
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Comm100 Live Chat helped Boosts Counseling Services improve their customer support. The company switched to Comm100 to connect with clients... in real time. The live chat feature made it easier for clients to get help quickly. This change improved the overall experience for both staff and clients. The solution focused on fast, easy communication.
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Comm100 Chatbot helped Rackspace lower support volume and costs. Rackspace used the chatbot to automate customer queries. This reduced the... need for live agents. The solution improved efficiency and saved money. Rackspace saw better support outcomes with Comm100.
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Comm100 Live Chat and Chatbot helped IMAGINiT achieve a 1683% ROI. IMAGINiT used Comm100 to improve customer support. The solution... included live chat and chatbot features. IMAGINiT saw a significant return on investment. The case highlights the impact of AI-powered chat on business results.
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Comm100 Chatbot helped Rackspace lower support volume and costs. Rackspace used the chatbot to automate customer queries. This reduced the... need for live agents. The solution improved efficiency and saved money. Rackspace saw better support outcomes with Comm100.
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Comm100 Live Chat and Chatbot helped IMAGINiT achieve a 1683% ROI. IMAGINiT used Comm100 to improve customer support. The solution... included live chat and chatbot features. IMAGINiT saw a significant return on investment. The case highlights the impact of AI-powered chat on business results.
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Comm100 helped Kotsovolos improve support productivity and capacity. Kotsovolos used Comm100 to handle more customer queries. The solution made their... support team more efficient. The company can now help more customers at the same time. This led to better customer service and faster response times.
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Comm100 helped Kotsovolos improve support productivity and capacity. Kotsovolos used Comm100 to handle more customer queries. The solution made their... support team more efficient. The company can now help more customers at the same time. This led to better customer service and faster response times.
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Comm100 helped a leading gaming company switch from Zendesk to its omnichannel support platform. The company wanted better player engagement... and 24/7 support. Comm100 unified all support channels into one system. This improved efficiency and personalized service for players. The gaming company now delivers faster, more accurate customer support.
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Comm100 helped a leading gaming company switch from Zendesk to its omnichannel support platform. The company wanted better player engagement... and 24/7 support. Comm100 unified all support channels into one system. This improved efficiency and personalized service for players. The gaming company now delivers faster, more accurate customer support.
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Comm100 AI Copilot helped Veridian Credit Union improve customer support. The platform unified channels and tools for efficient service. Veridian... Credit Union used AI to speed up support and provide accurate answers. The solution focused on secure, personalized banking support. Results highlight better customer experience and streamlined operations.
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Comm100 AI helped Red Chip Media automate 60% of player inquiries. The company used Comm100's AI-powered customer support platform. This... improved response times and player engagement. The solution provided 24/7 support for gaming customers. Red Chip Media streamlined support operations with AI automation.
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Comm100 helped Ya Ya Creations switch from LivePerson. The company moved to Comm100 for better customer support. The case highlights the transition.

Comm100's live chat solution helped UNIwise improve exam support. UNIwise used live chat to connect with students and staff in... real time. The solution made it easier to answer questions quickly. This improved the support experience for everyone involved. The case highlights how live chat can help higher education organizations provide better service.
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Comm100 helped the University of Canberra scale student support. The university used Comm100 to improve how they help students. The... solution made it easier for students to get answers. The university can now support more students at once. This improved the student experience. The university uses Comm100 to help students, faculty, and staff.
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Comm100 Omnichannel was adopted by UBC Okanagan in four departments. The platform helps support students, faculty, and staff. UBC Okanagan... uses live chat, ticketing, and messaging features. The solution improves communication and support across the campus. The case highlights the use of omnichannel support in higher education.
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Comm100 Live Chat and Chatbot help Queen’s University support students, faculty, and staff. The platform offers real-time chat and automated... responses. It improves communication and support across the university. The solution is designed for higher education needs. The case highlights the impact of live chat and chatbot technology at Queen’s University.
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Comm100 Live Chat and AI helped McMaster Uni improve IT support. The university used live chat to connect with students,... faculty, and staff in real time. AI features automated many support tasks. This made support faster and more efficient. The solution helped McMaster Uni deliver better service to its campus community.
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Comm100 Chatbot helped a major UK university cut agent costs by 0. 76. The university used the chatbot to automate...student and staff support. The solution improved efficiency and reduced the need for live agents. The university saw cost savings and better service with Comm100's AI-powered chat platform.
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Comm100 Live Chat and Chatbot helped HSS Hire reach a 30% conversion rate. HSS Hire used Comm100 to improve customer... engagement. The solution provided real-time chat and automated support. This led to more conversions and better customer service. The case highlights the impact of live chat and chatbot technology on business results.
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Comm100 Live Chat helped Deakin University increase student engagement. The university used the live chat platform to connect with students... in real time. This improved communication and support for students. The solution made it easier for students to get help quickly. Deakin University saw better engagement from students after using Comm100 Live Chat.
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Comm100 helped Carleton University reduce phone and email volume. The university used Comm100's platform to support students, faculty, and staff.... The solution provided live chat and automation features. This improved response times and made support easier to access. Carleton University saw fewer phone calls and emails after using Comm100.
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Comm100 AI Copilot helped Veridian Credit Union improve customer support. The platform unified channels and tools for efficient service. Veridian... Credit Union used AI to speed up support and provide accurate answers. The solution focused on secure, personalized banking support. Results highlight better customer experience and streamlined operations.
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Comm100 AI helped Red Chip Media automate 60% of player inquiries. The company used Comm100's AI-powered customer support platform. This... improved response times and player engagement. The solution provided 24/7 support for gaming customers. Red Chip Media streamlined support operations with AI automation.
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Comm100 helped Ya Ya Creations switch from LivePerson. The company moved to Comm100 for better customer support. The case highlights the transition.

Comm100's live chat solution helped UNIwise improve exam support. UNIwise used live chat to connect with students and staff in... real time. The solution made it easier to answer questions quickly. This improved the support experience for everyone involved. The case highlights how live chat can help higher education organizations provide better service.
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Comm100 helped the University of Canberra scale student support. The university used Comm100 to improve how they help students. The... solution made it easier for students to get answers. The university can now support more students at once. This improved the student experience. The university uses Comm100 to help students, faculty, and staff.
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Comm100 Omnichannel was adopted by UBC Okanagan in four departments. The platform helps support students, faculty, and staff. UBC Okanagan... uses live chat, ticketing, and messaging features. The solution improves communication and support across the campus. The case highlights the use of omnichannel support in higher education.
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Comm100 Live Chat and Chatbot help Queen’s University support students, faculty, and staff. The platform offers real-time chat and automated... responses. It improves communication and support across the university. The solution is designed for higher education needs. The case highlights the impact of live chat and chatbot technology at Queen’s University.
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Comm100 Live Chat and AI helped McMaster Uni improve IT support. The university used live chat to connect with students,... faculty, and staff in real time. AI features automated many support tasks. This made support faster and more efficient. The solution helped McMaster Uni deliver better service to its campus community.
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Comm100 Chatbot helped a major UK university cut agent costs by 0. 76. The university used the chatbot to automate...student and staff support. The solution improved efficiency and reduced the need for live agents. The university saw cost savings and better service with Comm100's AI-powered chat platform.
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Comm100 Live Chat and Chatbot helped HSS Hire reach a 30% conversion rate. HSS Hire used Comm100 to improve customer... engagement. The solution provided real-time chat and automated support. This led to more conversions and better customer service. The case highlights the impact of live chat and chatbot technology on business results.
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Comm100 Live Chat helped Deakin University increase student engagement. The university used the live chat platform to connect with students... in real time. This improved communication and support for students. The solution made it easier for students to get help quickly. Deakin University saw better engagement from students after using Comm100 Live Chat.
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Comm100 helped Carleton University reduce phone and email volume. The university used Comm100's platform to support students, faculty, and staff.... The solution provided live chat and automation features. This improved response times and made support easier to access. Carleton University saw fewer phone calls and emails after using Comm100.
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