Transportation/Trucking/Railroad Case Studies and Success Stories with Clientshare Pulse
CASE STUDY National Express Transport Solutions
Clientshare Pulse helped National Express Transport Solutions get better visibility over client feedback. They wanted more consistent and reliable data across their client accounts. The platform gave... them a structured process for communication and delivery. It helped them see the health of their client relationships and spot areas for improvement. They believe it will help them build stronger client relationships.
Clientshare helped CH&CO improve client retention in a competitive hospitality market. CH&CO used to have unorganized, one-way client communication. With Clientshare, they now share management inform...ation, track business reviews, and log achievements for all accounts. The platform made it easy to keep every client informed and engaged. During the COVID-19 shutdown, Clientshare enabled digital updates for all venues. CH&CO credits Clientshare for supporting their growth and helping them enter the Sunday Times Top Track 250 league table.
Pulse helps SEKO Logistics keep clients updated with regular reviews and feedback. SEKO uses Pulse to gather NPS scores and act quickly on client input. The tool is now a key selling point in tenders... and sales talks. SEKO shows clients they care and take immediate action. Pulse adds significant value to SEKO's client relationships.
Clientshare Pulse helps Menzies Distribution collect customer feedback automatically. Before, they could not do this easily. Now, they track client scores over time and act fast on issues. Pulse open...s new ways to talk with clients and see feedback. This helps Menzies show value and find ways to grow accounts.
Clientshare Pulse helps CEVA Logistics spot client accounts at risk and stop churn. Before, the team struggled to measure customer satisfaction and often learned about problems too late. Now, they us...e Clientshare to standardize business reviews and collect feedback. This gives them more control and helps them find accounts that need extra care or are ready to grow. The platform makes account management easier and improves client relationships.
Food & Beverages Case Studies and Success Stories with Clientshare Pulse
CASE STUDY CH&CO
Clientshare Pulse helped CH&CO improve their Quarterly Business Reviews. Before, their process was unstructured and relied on in-person visits. With Pulse, they now get structured client feedback and... alerts for both positive and negative responses. This lets them act fast to fix problems and reward teams. Pulse also helps managers see account health and find new growth opportunities. CH&CO uses the platform to build stronger, data-driven client relationships.
Marketing and Advertising Case Studies and Success Stories with Clientshare Pulse
CASE STUDY Go Inspire
Clientshare Pulse helped Go Inspire fix their inconsistent Quarterly Business Review process. The platform made reviews more structured and transparent. Teams now track feedback and follow up quickly.... Customers noticed better reviews and liked the sustainability feature. Go Inspire uses Pulse to share industry insights and segment customer feedback. This improved client relationships and service quality.
Information Technology and Services Case Studies and Success Stories with Clientshare Pulse
CASE STUDY Telefónica Tech
Clientshare Pulse helped Telefónica Tech make business reviews more consistent. Before, each Delivery Manager used different slides, so leaders had little insight into client health. Pulse gave every...one the same data and feedback, making it easy to track success and improve client satisfaction. Senior leaders used Pulse dashboards to find new growth areas. After 9 months, Telefónica Tech saw a 15% increase in cross-selling and a 5% drop in churn rate.
Clientshare Pulse helps Xerox see the value they give to clients. The tool lets Xerox compare their view with client feedback. This helps them build stronger relationships and find new business. Team...s feel good when clients notice their work. Using Pulse leads to better client retention and more business opportunities.
Xerox uses Clientshare Pulse to enhance client relations, improve retention, and drive new business by aligning perceptions and responding to feedback effectively.
Clientshare helped PMP Recruitment standardise service delivery and improve client communication. PMP used Clientshare to track and log all client reporting, giving leadership live metrics and visibi...lity. The platform made key operational data securely available to clients. PMP grew stakeholder communities within accounts by 35% since using Clientshare. The solution helped PMP retain several critical client accounts since its launch.
Clientshare Pulse helped Guidant Global improve client engagement and communication. Guidant faced challenges managing relationships with many stakeholders during rapid growth. They used Clientshare ...to standardize account management and deliver regular business reviews. Integrating PowerBI enabled real-time data sharing. Since 2016, Guidant achieved a 95% contract retention rate and increased credibility with clients.
Other Industry Case Studies and Success Stories with Clientshare Pulse
CASE STUDY Andron FM
Clientshare helps Andron FM measure client satisfaction across all key accounts. Andron FM uses the platform's analytics to track satisfaction and engagement. The tool supports collaboration and comm...unication at every staff level. Andron FM manages over 900 facilities with 2,500 employees. The company delivers tailored solutions for diverse client needs.
Clientshare Pulse helped ABM improve customer engagement and service quality. ABM used Pulse to track real-time customer sentiment and stakeholder engagement. 87% of ABM’s Business & Industry divisio...n revenue is now managed through Pulse. The tool gave ABM instant access to customer feedback, helping them respond quickly and make better decisions. Pulse also helped ABM align internal teams and improve customer retention and growth.
Clientshare Pulse helped DOC Cleaning improve client communication and feedback. Before Pulse, DOC Cleaning struggled with low survey response rates and less face-to-face contact after COVID-19. Puls...e let them monitor client sentiment, generate reports, and keep strong relationships. The platform increased response rates and gave leaders more visibility. DOC Cleaning now uses Pulse to support business growth and keep clients satisfied.
Clientshare Pulse helped Ricoh manage feedback for their top 100 global customers. Teams found Pulse easy to use and liked its simple design. The tool made it easy to collect CSAT feedback and NPS sc...ores. New features like templating were especially helpful for mid-segment customers. Ricoh saw strong positive feedback from their teams after using Pulse.
Pulse helps OCS save time and effort in business reviews. The tool replaces manual email processes for gathering and sharing client feedback. OCS finds Pulse much easier to use than their old way. Th...e company plans to roll out Pulse across their entire business. This change improves efficiency and client communication.
Clientshare Pulse helped EMCOR UK improve customer relationships. Before Pulse, feedback was inconsistent and mostly verbal. With Pulse, EMCOR UK collects real-time feedback and shares it across team...s. This gives a clear view of account health and helps make better decisions. The integration with PowerBI lets them analyze customer data more deeply. EMCOR UK now responds faster to customer needs and shows how satisfaction and NPS improve over time.
Clientshare Pulse helped ISS Facility Services roll out across their government sector. The tool made it easy for the managing director to see customer feedback from many accounts. ISS used Pulse to ...spot where they were doing well and where they had challenges. Templates in the tool helped busy account managers make quality QBRs faster. ISS hopes this will increase adoption of Pulse across the company.
Clientshare Pulse helped Compass Group improve client retention. The tool gave clear data on risk and performance. It made it easy for leaders to see how the business was doing. Compass Group used Pu...lse to track clients and keep business. The company valued Clientshare's quick response to feedback and looks forward to using Pulse 2.0 to improve client conversations.
Clientshare Pulse helped Compass Group reach all its clients and collect accurate feedback. The tool made it easy to send surveys and understand client opinions on performance. The new version improv...ed how Compass Group runs quarterly business reviews. Compass Group looks forward to working more with Clientshare.
Clientshare Pulse helps Flagship Facility Services improve client communication. Before using Pulse, Flagship had no digital way to track meetings or feedback. Now, they use Pulse to document weekly ...reviews, gather client scores, and respond quickly to feedback. The platform gives better visibility into team activity and ensures all actions are tracked. Flagship now gets more consistent feedback and can show progress to new stakeholders.
Clientshare helped Carlisle Support Services improve client communication and transparency. Carlisle used Clientshare to share live performance data and business reviews with clients. The platform in...tegrated with PowerBI to deliver real-time data. Carlisle also used Clientshare to standardise internal messaging to over 3,000 staff. The solution made service governance more efficient and freed up managers to focus on business growth.
