Clientshare Pulse: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Clientshare Pulse
Brand: Clientshare Pulse
Rating: 4.44 (172 reviews)

4.44 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

A workflow tool to deliver business reviews

Clientshare Pulse Overview

Clientshare Pulse enhances customer engagement and retention through its specialized Business Review software tailored for B2B enterprises. The platform excels in providing digital Quarterly Business Reviews (QBRs), offering unique risk analysis dashboards that leverage client feedback to pinpoint at-risk accounts and uncover growth opportunities. This strategic approach allows businesses to proactively manage client relationships and expand contracts. By focusing on data-driven insights, Clientshare Pulse helps organizations not only identify potential issues but also capitalize on new opportunities, thus optimizing client satisfaction and retention.

Use Cases

Customers recommend Engaging And Following Up, Contract Management, Relationship Management, as the business use cases that they have been most satisfied with while using Clientshare Pulse.

Other use cases:

Customer Feedback Management
Workflow Management
Digital Marketing
Sales Review & Feedback

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Manage Risk are the most popular business priorities that customers and associates have achieved using Clientshare Pulse.

Other priorities:

Scale Best Practices
Increase Sales & Revenue

See all business priorities See less business priorities

Clientshare Pulse Use-Cases and Business Priorities: Customer Satisfaction Data

Clientshare Pulse works with different mediums / channels such as Promotions.

Reviews

"Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts" - Simon Blockley

Clientshare Pulse, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Clientshare Pulse is the only Quarterly Business Reviews platform for B2B enterprises. Problem accounts are uncovered and growth opportunities identified easily.

Popular Business Setting

for Clientshare Pulse

Top Industries

Consumer Services
Human Resources
Hospitality

Popular in

Enterprise

Clientshare Pulse is popular in Consumer Services, Human Resources, and Hospitality and is widely used by Enterprise,

Clientshare Pulse Customer wins, Customer success stories, Case studies

How can Clientshare Pulse optimize your Engaging And Following Up Workflow?

What Are the key features of Clientshare Pulse for Contract Management?

What Are the key features of Clientshare Pulse for Customer Feedback Management?

What benefits does Clientshare Pulse offer for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Clientshare Pulse solved their Help Desk needs. Cuspera uses 172 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

CUSTOMERS	TESTIMONIALS
Simon Blockley CEO Guidant Global	Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts Testimonial By Simon Blockley
Paul Evans CEO Carlisle Support Services	Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business Testimonial By Paul Evans
Katy Thompson CH&CO	This platform offers us the opportunity to communicate clearly and succinctly on key activities, management information, innovation, special events and reach out to an entire community. Our clients have responded well to the introduction of Clientshare, which has been a welcome innovation. Testimonial By Katy Thompson

CUSTOMERS	TESTIMONIALS
Simon Blockley CEO Guidant Global	Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts Testimonial By Simon Blockley
Paul Evans CEO Carlisle Support Services	Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business Testimonial By Paul Evans
Katy Thompson CH&CO	This platform offers us the opportunity to communicate clearly and succinctly on key activities, management information, innovation, special events and reach out to an entire community. Our clients have responded well to the introduction of Clientshare, which has been a welcome innovation. Testimonial By Katy Thompson

ABM - Facilities Management

Clientshare Pulse helped ABM improve customer engagement and service quality. ABM used Pulse to track real-time customer sentiment and stakeholder engagement. 87% of ABM’s Business & Industry divisio...n revenue is now managed through Pulse. The tool gave ABM instant access to customer feedback, helping them respond quickly and make better decisions. Pulse also helped ABM align internal teams and improve customer retention and growth.

Andron FM - Facilities Management

Clientshare helps Andron FM measure client satisfaction across all key accounts. Andron FM uses the platform's analytics to track satisfaction and engagement. The tool supports collaboration and comm...unication at every staff level. Andron FM manages over 900 facilities with 2,500 employees. The company delivers tailored solutions for diverse client needs.

Carlisle Support Services - Facilities Management

Clientshare helped Carlisle Support Services improve client communication and transparency. Carlisle used Clientshare to share live performance data and business reviews with clients. The platform in...tegrated with PowerBI to deliver real-time data. Carlisle also used Clientshare to standardise internal messaging to over 3,000 staff. The solution made service governance more efficient and freed up managers to focus on business growth.

CEVA Logistics - Logistics

Clientshare Pulse helps CEVA Logistics spot client accounts at risk and stop churn. Before, the team struggled to measure customer satisfaction and often learned about problems too late. Now, they us...e Clientshare to standardize business reviews and collect feedback. This gives them more control and helps them find accounts that need extra care or are ready to grow. The platform makes account management easier and improves client relationships.

CH&CO - Food & Beverages

Clientshare Pulse helped CH&CO improve their Quarterly Business Reviews. Before, their process was unstructured and relied on in-person visits. With Pulse, they now get structured client feedback and... alerts for both positive and negative responses. This lets them act fast to fix problems and reward teams. Pulse also helps managers see account health and find new growth opportunities. CH&CO uses the platform to build stronger, data-driven client relationships.

Compass Group - Facilities Management

Clientshare Pulse helped Compass Group improve client retention. The tool gave clear data on risk and performance. It made it easy for leaders to see how the business was doing. Compass Group used Pu...lse to track clients and keep business. The company valued Clientshare's quick response to feedback and looks forward to using Pulse 2.0 to improve client conversations.

More Clientshare Pulse Customer Stories...

Peers used Clientshare Pulse for engaging and following up and contract management

Clientshare Pulse Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	3.94/5 ★ Read Reviews (15)
Analytics	3.62/5 ★ Read Reviews (7)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.94/5 ★ Read Reviews (15)
Analytics	3.62/5 ★ Read Reviews (7)

Software Failure Risk Guidance

for Clientshare Pulse

Top Failure Risks for Clientshare Pulse

Client Share Ltd Profile

Company Name

Client Share Ltd

Company Website

https://www.myclientshare.com/

HQ Location

42-46 Princelet Street

Employees

51-200

Social

Financials