Clientshare Pulse Overview
Clientshare Pulse enhances customer engagement and retention through its specialized Business Review software tailored for B2B enterprises. The platform excels in providing digital Quarterly Business Reviews (QBRs), offering unique risk analysis dashboards that leverage client feedback to pinpoint at-risk accounts and uncover growth opportunities. This strategic approach allows businesses to proactively manage client relationships and expand contracts. By focusing on data-driven insights, Clientshare Pulse helps organizations not only identify potential issues but also capitalize on new opportunities, thus optimizing client satisfaction and retention.
Use Cases
Customers recommend Engaging And Following Up, Contract Management, Relationship Management, as the business use cases that they have been most satisfied with while using Clientshare Pulse.
Business Priorities
Enhance Customer Relationships and Manage Risk are the most popular business priorities that customers and associates have achieved using Clientshare Pulse.
Clientshare Pulse Use-Cases and Business Priorities: Customer Satisfaction Data
Clientshare Pulse works with different mediums / channels such as Promotions.
Reviews
"Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business" - Paul Evans
Peer review evidence (same sources as the product rating summary)
"...Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts..." Testimonial by Simon Blockley, CEO, Guidant Global
"...See how companies like yours are putting the power of Clientshare to improve contract retention, deepen client relationships and become more efficient. ..." Customer Stories
"...Clientshare launched Premium in 2017 to address a gap in the market for digital tools that allow suppliers to better manage their customer relationships...." Pulse Home
Clientshare Pulse, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Clientshare Pulse is the only Quarterly Business Reviews platform for B2B enterprises. Problem accounts are uncovered and growth opportunities identified easily.
Popular Business Setting
for Clientshare Pulse
Top Industries
- Consumer Services
- Human Resources
- Hospitality
Popular in
- Enterprise
Clientshare Pulse is popular in Consumer Services, Human Resources, and Hospitality and is widely used by Enterprise,
Clientshare Pulse Customer wins, Customer success stories, Case studies
Why is Clientshare Pulse the best choice for Engaging And Following Up?
How does Clientshare Pulse address your Contract Management Challenges?
How efficiently Does Clientshare Pulse manage your Customer Feedback Management?
What makes Clientshare Pulse ideal for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well Clientshare Pulse solved their Customer Experience Management needs. Cuspera uses 172 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business Testimonial By Paul Evans |
|
Clientshare is an intuitive and simple to use platform. Having one place for both our clients and Telefónica Tech to interact about everything to do with our relationship has made everyone’s life simpler. Testimonial By Martin Hess |
|
Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts Testimonial By Simon Blockley |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Paul Evans CEO Carlisle Support Services |
Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business Testimonial By Paul Evans |
|
Martin Hess Telefónica Tech |
Clientshare is an intuitive and simple to use platform. Having one place for both our clients and Telefónica Tech to interact about everything to do with our relationship has made everyone’s life simpler. Testimonial By Martin Hess |
|
Simon Blockley CEO Guidant Global |
Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts Testimonial By Simon Blockley |
Clientshare achieves over 120% YoY growth in Logistics sector, driven by global contracts with world-leading enterprises
Yusen Logistics - Transportation/Trucking/Railroad - Large
OCS - Consumer Services - Large
SEKO Logistics - Transportation/Trucking/Railroad - Large
Peers used Clientshare Pulse for engaging and following up and contract management
Clientshare Pulse Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (15) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (15) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for Clientshare Pulse
Top Failure Risks for Clientshare Pulse
Client Share Ltd News
In the News: Clientshare strengthens CX platform with launch of at-scale survey solution & AI data analysis
Clientshare has launched a new at-scale survey solution and AI data analysis feature to enhance its CX platform. This development aims to help enterprises capture and analyze feedback effectively. The company has reported strong growth in North America, with significant customer retention and multi-year renewals from mid-market and enterprise clients.
Celebrating 3 years of Clientshare Pulse
Clientshare celebrates the third anniversary of its Pulse platform, highlighting its global expansion and key features like NPS integration. Pulse has achieved significant growth, now used by major companies globally. Looking ahead, Pulse 2.0 will introduce AI-driven content creation and risk analysis. These advancements aim to enhance Quarterly Business Reviews and improve client retention and growth.
Clientshare: A year in successes
Clientshare experienced significant growth in 2022, with a 70% revenue increase and a 500% growth in its Pulse product. The company secured contracts with industry leaders like Mitie and Compass Group and expanded its Pulse tool into North America. Product updates included new features like Workspaces and custom CSAT questions, enhancing client management and feedback capabilities.
i-FM: Clientshare launches new diagnostic tool
Clientshare has introduced the CX Maturity Assessment, a new diagnostic tool to evaluate the effectiveness of suppliers' business review processes and customer experience strategies. This tool has been adopted by leading B2B suppliers in sectors such as facilities management, logistics, and BPO, contributing to the development of industry benchmarks.
Client Share Ltd Profile
Company Name
Client Share Ltd
Company Website
https://www.myclientshare.com/HQ Location
42-46 Princelet Street
Employees
51-200
Social
Financials
NA
