Financial Services Case Studies and Success Stories with Cincom Eloquence®
CASE STUDY Everence
Cincom Eloquence helped Everence, a financial services provider, modernize document management. Their old CCM system was slow and costly. Cincom Eloquence made it easy to manage templates and meet co...mpliance needs. Everence cut template development time by 25% and reduced their template library by 15%. Staff now create complex templates without IT help. The solution improved efficiency, saved money, and made customers happier.
Cincom Smalltalk helped JP Morgan build Kapital, a financial risk management platform. The bank needed to launch complex financial products faster and handle high-volume hybrid derivatives trades. Us...ing Cincom Smalltalk, JP Morgan reduced time-to-market by months, scaled with no performance loss, and operated with a lean team. The platform worked across Solaris, Windows NT, and Linux, and enabled a major infrastructure migration in six months. JP Morgan found Cincom Smalltalk three times more productive than other programming languages.
Health, Wellness and Fitness Case Studies and Success Stories with Cincom Eloquence®
CASE STUDY Wisconsin Physicians Service
Cincom Eloquence helped Wisconsin Physicians Service improve customer communications in their TRICARE division. They faced complex Department of Defense requirements and needed better efficiency. The... solution automated document processes, cut template count by 60%, and improved attachment handling. Communication accuracy rose by 90%. Response times became 25% faster. Customer satisfaction reached 98%.
Cincom Eloquence helped HM Insurance Group improve document generation and communication. The company replaced an outdated system to boost security, integration, and document integrity. With Cincom E...loquence, HM now produces 8,500 letters in real time and 4,700 batch documents monthly. Document generation times improved by 95%. The template library was consolidated by 17%. Automated triggers and a better search interface made workflows faster and more secure.
CASE STUDY A 150-year-old property and casualty insurance provider
Cincom Eloquence helped a 150-year-old property and casualty insurance provider modernize customer communications. The company streamlined document workflows and cut manual errors. Barcoding integrat...ion allowed them to repurpose 6 full-time employees. They increased daily correspondence capacity from 200-800 to 12,000 requests. Monthly statement production reached 400,000. Compliance management and response times improved, supporting regulatory standards and customer satisfaction.
Cincom Eloquence helped Montana State Fund, a workers' compensation insurer, modernize document communications. MSF reduced template update times from months to days. The solution integrated with cor...e systems and improved workflow efficiency. MSF saw a 90% reduction in template development time and consolidated their template library by 11%. They now produce 91,000 documents each month.
Cincom Eloquence helped a major property and casualty insurer improve its claims process. The insurer faced slow, complex document generation and overworked IT resources. Cincom Eloquence enabled rea...l-time personalization and let claims reps manage documents without IT help. Over 7,000 claims reps now generate more than 455,000 claims letters each month. The solution reduced document turnaround and boosted operational efficiency.
Cincom Eloquence helped MTL Insurance improve document production. MTL Insurance had an old system that needed a lot of IT help. They wanted to make documents faster and easier. Cincom Eloquence made... it simple to manage templates and reduced IT work. MTL Insurance now uses 139 active templates. They process 8,500 statements each month with batch processing. Response times improved by 10 minutes. The solution also helped them follow state rules and made their team more productive.
Consumer Services Case Studies and Success Stories with Cincom Eloquence®
CASE STUDY Constellation
Cincom CPQ helped Constellation move their HVAC and boiler sales process from paper to the cloud. The company wanted to improve order accuracy, workflow efficiency, and data sync. Cincom CPQ integrat...ed with Microsoft CRM and let sales reps create accurate quotes even offline. Constellation saw higher close rates, better operational efficiency, and fewer errors. Order accuracy improved and onboarding for new reps became faster.
Medical Devices Case Studies and Success Stories with Cincom Eloquence®
CASE STUDY Helmer Scientific
Cincom CPQ helped Helmer Scientific, a medical devices manufacturer, cut quote generation time by 88%. Helmer integrated Cincom CPQ with Microsoft Dynamics CRM and Fourth Shift ERP. This improved quo...te accuracy and streamlined order management. The solution boosted sales efficiency, so Helmer did not need to hire more sales reps. The system is now more scalable and ready for future growth.
Manufacturing Case Studies and Success Stories with Cincom Eloquence®
CASE STUDY Aluminum Trailer Company (ATC)
Cincom CPQ helped Aluminum Trailer Company (ATC) improve sales and order management. ATC used Cincom CPQ to speed up quoting and reduce errors. The company cut order defects by 90%. Time to quote a c...ustom trailer dropped by 50%. Office throughput improved by 20% with no extra staff. Dealer close rate increased by 25%.
Cincom CPQ helped a $3.5 billion power protection systems provider cut proposal time from 3-5 days to just 15 minutes. The company faced slow, manual configuration and quoting processes. Cincom CPQ a...utomated the configure-to-order process and enabled seamless global configuration and quotation management. Proposal reviews and rework were eliminated. Both direct sales and resellers now deliver faster, more accurate quotes, improving customer experience and sales efficiency.
CASE STUDY A leading air movement and control equipment manufacturer
Cincom CPQ helped a leading air movement and control equipment manufacturer cut order entry time from two days to two minutes. The company automated its manual order process and integrated Cincom CPQ... with SAP. This led to a 98% reduction in order entry time and a 50% reduction in staff workload. Over 1,000 orders are now processed daily. The solution improved operational efficiency and customer satisfaction.
Cincom CPQ helped Spirax Sarco cut proposal generation time from up to 10 days to just 15 minutes. The company eliminated all proposal reviews and rework. Proposal generation increased by 40%. The so...lution removed errors in complex configurations and estimates. Cincom CPQ integrated with the ERP system to reduce typing errors and speed up order conversions. Sales teams became more independent from technical specialists.
Cincom CPQ helped E-ONE, a fire apparatus manufacturer, solve problems with complex product configurations and slow workflows. E-ONE used Cincom CPQ to make order management faster and more accurate.... The company saw a 41% drop in order processing time and a 51% cut in lead times. Quoting time now takes less than 20 minutes. E-ONE improved inventory management and reduced costs with Cincom CPQ.
Cincom CPQ helped Dennis Eagle, a global leader in refuse collection vehicles, improve sales integration and cross-channel sales. The company used Cincom CPQ to standardize option definitions and aut...omate sales to manufacturing processes. This led to better quotation accuracy and time savings. Dennis Eagle increased build rates and gained a unified view of vehicle options across engineering, sales, production, and service. The solution also improved compliance and operational efficiency.
Cincom CPQ helped Fassi Gru, a global crane manufacturer, improve their sales and production processes. The software integrated with their ERP system for 100% accurate, error-free product configurati...ons. Fassi Gru achieved 24/7 global order processing and enhanced production planning. The solution improved supply chain efficiency and dealer operations. Fassi deployed the configurator in just six months.
Hospital & Health Care Case Studies and Success Stories with Cincom Eloquence®
CASE STUDY Molina Healthcare
Cincom Eloquence helped Molina Healthcare improve document management. Molina needed to handle more documents as it grew its managed care services. Cincom Eloquence made document generation faster an...d easier. The system let Molina use 200 active letter templates. Molina saw a 20x increase in documents generated each year. The solution helped Molina meet compliance and support future growth.
Other Industry Case Studies and Success Stories with Cincom Eloquence®
CASE STUDY Brother Industries Ltd
Cincom CPQ helped Brother Industries Ltd solve problems with fragmented systems between sales and manufacturing. The company integrated Salesforce and SAP, making collaboration easier. Cincom CPQ str...eamlined the quotation process, cut lead times, and improved estimate accuracy. The solution enabled fast, error-free quotes and a simple bill of materials estimate. Approval workflows sped up decisions and reduced quote approval time.
