Chatwork Overview

Chatwork is a group chat app for business offering secure messaging, video chat, task management, and file sharing. Real-time communication and productivity are increased for teams.

Use Cases

Customers recommend Collaboration, Communication Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using Chatwork.

Other use cases:

  • Document Sharing
  • Content Sharing
  • Lead Qualification: Technographic
  • Managing Social Media Account
  • Contact List Management
  • Contract Management
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Chatwork.

Other priorities:

  • Grow Market Share
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Chatwork Use-Cases and Business Priorities: Customer Satisfaction Data

Chatwork works with different mediums / channels such as Chat. Video. Social Media etc.

Chatwork's features include Alerts: Popups & Notifications. and Chatwork support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Chatwork analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Collaboration tool for small and medium-sized enterprises which helps with group chat, task management, file sharing, video chat, contact administration, notifications, profiling and user management...." Peer review from ChatWork

Chatwork, belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chatwork

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Chatwork is popular in Information Technology And Services, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Chatwork Use Cases

What benefits does Chatwork offer for Collaboration?

What makes Chatwork ideal for Communication Management?

How efficiently Does Chatwork manage your Proposal & Quote Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Chatwork solved their Team Collaboration needs. Cuspera uses 153 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

lightning

Peers used Chatwork for collaboration and communication management

Chatwork Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

2.67/5 ★

Read Reviews (2)
Analytics

1.58/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

2.67/5 ★

Read Reviews (2)
Analytics

1.58/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Chatwork

Top Failure Risks for Chatwork

ChatWork Profile

Company Name

ChatWork

Company Website

https://go.chatwork.com/

HQ Location

Shiba Park 3-4-30-7F, Minato-ku, Tokyo 105-0011, JP

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE