Centrical Overview
Centrical addresses the challenge of frontline team engagement and performance through its all-in-one platform. It offers a solution for performance management by integrating personalized coaching and continuous learning. This platform is designed to enhance frontline employee success, directly impacting business results. By focusing on personalized development, Centrical ensures that team members receive the guidance they need to excel in their roles. This approach not only boosts individual performance but also contributes to overall business growth.
Use Cases
Customers recommend Engagement Management, Performance Management, Coaching, as the business use cases that they have been most satisfied with while using Centrical.
Business Priorities
Improve Efficiency and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Centrical.
Centrical Use-Cases and Business Priorities: Customer Satisfaction Data
Centrical's features include Gamification, Personalization, Microlearning, etc. and Centrical support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Centrical analytics capabilities include Custom Reports, and Analytics.
Reviews
"Employees are ecstatic, learn more and we are seeing benefits every day. In my view this is the definition of success." - OMER DROR
Peer review evidence (same sources as the product rating summary)
"...Teleperformance s Jaime Parra explains how his company, a leading customer services provider raises the engagement, product knowledge, job skills, performance, and results of its agents and supervisors, and why Centrical was an ideal fit ...." Teleperformance Case Study
"...When managing frontline employees you don't have the luxury of managing performance in the past.... ..." Engagement Archives
"...Keep employees managed even when their managers are remote Help team leaders guide and coach employees remotely with daily stand-ups and intuitive evaluation tools. ..." Keep employees engaged & connected during COVID-19
Centrical, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Centrical is the top gamification platform for boosting team performance. Teams are engaged, motivated, and inspired through dynamic challenges and rewards.
Popular Business Setting
for Centrical
Top Industries
- Information Technology and Services
- Financial Services
- Consumer Electronics
Popular in
- Small Business
- Mid Market
- Large Enterprise
Centrical is popular in Information Technology And Services, Financial Services, and Consumer Electronics and is widely used by Small Business, Mid Market, and Large Enterprise.
Centrical Customer wins, Customer success stories, Case studies
Why is Centrical the best choice for Engagement Management?
What makes Centrical ideal for Performance Management?
What makes Centrical ideal for Coaching?
How efficiently Does Centrical manage your Onboarding?
What benefits does Centrical offer for Workflow Management?
107 buyers and buying teams have used Cuspera to assess how well Centrical solved their Sales Performance Management needs. Cuspera uses 931 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Employees are ecstatic, learn more and we are seeing benefits every day. In my view this is the definition of success. Testimonial By OMER DROR |
|
We're very happy with the results this platform is yielding for us. Employees' engagement in the learning process is amazing. Testimonial By Neomie Rothnie, |
|
In a very real way, this platform enabled agents by motivating them at a personal level to do more, do better, make changes, and grow. Testimonial By DEE NILLES |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
OMER DROR Business division manager Ness Digital Engineering |
Employees are ecstatic, learn more and we are seeing benefits every day. In my view this is the definition of success. Testimonial By OMER DROR |
|
Neomie Rothnie, QA Manager Customer Care |
We're very happy with the results this platform is yielding for us. Employees' engagement in the learning process is amazing. Testimonial By Neomie Rothnie, |
|
DEE NILLES Senior Business Program Manager Microsoft |
In a very real way, this platform enabled agents by motivating them at a personal level to do more, do better, make changes, and grow. Testimonial By DEE NILLES |
Centrical: The Employee Performance eXperience Platform
Frequently Asked Questions(FAQ)
for Centrical
What is Centrical?
Centrical is an employee engagement and performance management platform that improves employee engagement, proficiency and performance. It is suited for any businesses looking to boost employee performance, employee engagement and improve business agility.
It features advanced gamification, personalized micro learning and performance management that empower them with real-time performance tracking, engage them with challenges, levels & prizes, and offer prompts and micro learning that will help to achieve goals.
It provides advanced enterprise gamification that connects to employee emotionally to work for a positive and productive work culture. The personalized micro learning provides the right learning to the right employee based on their knowledge and performance data. The real-time performance management supports with continuous performance tracking and feedback to increase employee effectiveness and efficiency.
What is Centrical used for?
What are the top features of Centrical?
Who uses Centrical?
What are Centrical alternatives?
Where is Centrical located?
Peers used Centrical for engagement management and performance management
Centrical Competitors
Centrical Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Custom Reports | Read Reviews (40) |
| Analytics | Read Reviews (22) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Custom Reports | Read Reviews (40) |
| Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for Centrical
Overall Risk Meter
Top Failure Risks for Centrical
Centrical News
Centrical Receives Frost & Sullivans 2026 Global Transformational Innovation Leadership Recognition for... - Software
Centrical has been awarded Frost & Sullivan's 2026 Global Transformational Innovation Leadership Recognition for its Performance Intelligence Platform. This accolade acknowledges Centrical's innovation in enhancing frontline productivity and engagement, as well as its strategic execution and customer impact. The platform integrates AI-powered features for performance management and coaching, contributing to Centrical's leadership in the industry.
Centrical Receives Frost & Sullivan's 2026 Global Transformational ...
Centrical has been awarded the 2026 Global Transformational Innovation Leadership Recognition by Frost & Sullivan for its excellence in performance intelligence.
Centrical Receives Frost & Sullivan's 2026 Global Transformational Innovation Leadership Recognition for Excellence in Performance Intelligence
Centrical has been awarded Frost & Sullivan's 2026 Global Transformational Innovation Leadership Recognition for its excellence in performance intelligence.
Centrical Launches AI Role-Play Simulations and Coaching to Close the Frontline Readiness Gap - The Manila Times
Centrical has launched AI Role-Play simulations and coaching, designed to enhance frontline employee readiness by providing realistic practice environments. This solution integrates with Centrical's Performance Intelligence Platform, offering personalized feedback and continuous skill development. It aims to close the gap between training and real-world job readiness, improving metrics like sales conversion and customer satisfaction. The AI Role-Play is available for early access, with a full rollout by Q2 2026.
Centrical Profile
Company Name
Centrical
Company Website
https://centrical.com/HQ Location
33 W 60th St, New York, 10023, US
Employees
51-100
Social
Financials
SERIES C
