Centrical Overview

Centrical is an employee engagement and performance management platform that improves employee engagement, proficiency and performance. It is suited for any businesses looking to boost employee performance, employee engagement and improve business agility.

It features advanced gamification, personalized micro learning and performance management that empower them with real-time performance tracking, engage them with challenges, levels & prizes, and offer prompts and micro learning that will help to achieve goals.

It provides advanced enterprise gamification that connects to employee emotionally to work for a positive and productive work culture. The personalized micro learning provides the right learning to the right employee based on their knowledge and performance data. The real-time performance management supports with continuous performance tracking and feedback to increase employee effectiveness and efficiency.

Cuspera Reviews

107 buyers and buying teams have used Cuspera to assess how well Centrical solved their Sales Performance Management needs. Cuspera uses 931 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Business Priorities

Improve Efficiency and Increase Sales & Revenue are the most popular business priorities peers achieved using Centrical.

Other priorities:

  • Improve ROI
  • Scale Best Practices
  • Improve Internal Communications
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Performance Management , Coaching , as the business use cases that they have been most satisfied while using Centrical.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.96/5

Read Reviews (179)

"...This company is equally committed to improving employee engagement and knowledge levels as to empowering them with technology...." Webhelp improves engagement, learning & performance
engaging and following up

4.96/5

Read Reviews (171)

"...Centrical helped Microsoft make service agents more productive, responsible, and most importantly more engaged...."
engaging with scheduling & cadence

3.38/5

Read Reviews (1)

"...Before the pandemic, my organization, like yours, had a rhythm, a cadence...."
Performance Management

4.96/5

Read Reviews (65)

"...When managing frontline employees you don't have the luxury of managing performance in the past.... ..." eBook Archives
Coaching

4.85/5

Read Reviews (40)

"...AI Assistant Coach...." SuccessFactors Gamification
PEER EXPERIENCES
Engagement Management

4.96/5

Read Reviews (179)

"...This company is equally committed to improving employee engagement and knowledge levels as to empowering them with technology...." Webhelp improves engagement, learning & performance
engaging and following up

4.96/5

Read Reviews (171)

engaging with scheduling & cadence

4.96/5

Read Reviews (1)

Performance Management

4.96/5

Read Reviews (65)

"...When managing frontline employees you don't have the luxury of managing performance in the past.... ..." eBook Archives
Coaching

4.85/5

Read Reviews (40)

"...AI Assistant Coach...." SuccessFactors Gamification

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 931 insights from peers and experts to help you assess how these Centrical use cases fit your Sales Performance Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Allan Morales

Regional Training Manager

Centrical has helped us enhance our learning and onboarding experience. I love how dynamic, intuitive, and user-friendly the platform. Testimonial By Allan Morales

DEE NILLES

Senior Business Program Manager

Microsoft

In a very real way, this platform enabled agents by motivating them at a personal level to do more, do better, make changes, and grow. Testimonial By DEE NILLES

OMER DROR

Business division manager

Ness Digital Engineering

Employees are ecstatic, learn more and we are seeing benefits every day. In my view this is the definition of success. Testimonial By OMER DROR
CUSTOMERS TESTIMONIALS

Allan Morales

Regional Training Manager

Centrical has helped us enhance our learning and onboarding experience. I love how dynamic, intuitive, and user-friendly the platform. Testimonial By Allan Morales

DEE NILLES

Senior Business Program Manager

Microsoft

In a very real way, this platform enabled agents by motivating them at a personal level to do more, do better, make changes, and grow. Testimonial By DEE NILLES

OMER DROR

Business division manager

Ness Digital Engineering

Employees are ecstatic, learn more and we are seeing benefits every day. In my view this is the definition of success. Testimonial By OMER DROR

Case Studies

COMPANY CASE STUDIES
Case Study Payoneer

Payoneer creates a culture of learning to reduce risks and ensure compliance

Read More
Case Study Microsoft

Microsoft drives down absenteeism by 12% and boosts productivity

Read More
Case Study Webhelp

Webhelp drives performance through engagement and learning

Read More

Frequently Asked Questions(FAQ)

for Centrical

What is Centrical?

Centrical is an employee engagement and performance management platform that improves employee engagement, proficiency and performance. It is suited for any businesses looking to boost employee performance, employee engagement and improve business agility.

What is Centrical used for?

Centrical is a Sales Performance Management Software mainly used by its customers to Improve Efficiency and Increase Sales & Revenue by Engagement Management, Performance Management and Coaching .

What are the top features of Centrical?

Gamification, Personalization and Microlearning are some of the top features of Centrical.

Who uses Centrical?

Centrical is used by Information Technology And Services, Financial Services and Consumer Electronics among other industries.

What are Centrical alternatives?

Spinify, Lattice, SalesScreen and CloudShare are popular alternatives for Centrical.

Where is Centrical located?

Centrical is headquartered at 33 W 60th St, New York, 10023, US.

Popular Business Setting

for Centrical

Top Industries

  • Information Technology and Services
  • Financial Services
  • Consumer Electronics

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Centrical to Improve efficiency and Increase sales & revenue

Peer and Expert Opinion on Features

for Centrical

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.89/5

Read Reviews (104)
Personalization

4.82/5

Read Reviews (60)
Microlearning

4.82/5

Read Reviews (57)
Rewards

4.70/5

Read Reviews (17)
Dashboard

4.62/5

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Gamification

4.89/5

Read Reviews (104)
Personalization

4.82/5

Read Reviews (60)
Microlearning

4.82/5

Read Reviews (57)
Rewards

4.70/5

Read Reviews (17)
Dashboard

4.62/5

Read Reviews (16)

IT and Other Capabilities

for Centrical

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.76/5

Read Reviews (31)
Data Import

4.75/5

Read Reviews (26)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.76/5

Read Reviews (31)
Data Import

4.75/5

Read Reviews (26)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.83/5

Read Reviews (39)
Phone Support

4.42/5

Read Reviews (8)
Email Support

4.24/5

Read Reviews (5)
Chat Support

4.24/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.83/5

Read Reviews (39)
Phone Support

4.42/5

Read Reviews (8)
Email Support

4.24/5

Read Reviews (5)
Chat Support

4.24/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (19)
Custom Reports

4.73/5

Read Reviews (40)
Analytics

4.69/5

Read Reviews (22)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (19)
Custom Reports

4.73/5

Read Reviews (40)
Analytics

4.69/5

Read Reviews (22)

Software Failure Risk Guidance

?

for Centrical

Overall Risk Meter

Low Medium High

Top Failure Risks for Centrical

Vendor Profile Details

Company Name

Centrical

Company Website

https://centrical.com/

HQ Location

33 W 60th St, New York, 10023, US

Employees

51-100

Social

Financials

Series B