Real-World Case Studies and Customer Success Stories with BrandBastion

BrandBastion helped Binance protect its brand and community on social media. Binance faced high volumes of spam, scams, and harmful comments in many languages. BrandBastion provided 24/7 real-time mo...deration in 109 languages. They hid 3,715% more spam and scam comments. Binance saved 3,807 hours in moderation, equal to about 7 full-time employees. Conversation rate increased by 104% after using BrandBastion.
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BrandBastion helps V Shred manage and protect its large online fitness community. V Shred uses BrandBastion to monitor and remove harmful comments, saving over 450 hours each month. The platform mana...ges more than 13,000 comments and issues 3,000 replies monthly. V Shred uses BrandBastion's social inbox to quickly respond and engage with members. Analytics tools help V Shred understand community sentiment and improve engagement.
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BrandBastion helped Wildgrain manage social media engagement and moderation. Wildgrain faced challenges with seasonal spikes in customer comments and needed faster responses. BrandBastion provided 24.../7 community management, real-time moderation, and sentiment analysis. Wildgrain saved about 126 hours each month and saw an 84% increase in engagement rate. Positive and neutral sentiment averaged 73% monthly. Wildgrain's team could focus on complex cases while BrandBastion handled routine engagement.
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BrandBastion helped Mindvalley manage user comments on social media ads. Mindvalley ran an A/B test with two campaigns. One campaign used BrandBastion to moderate and respond to comments. The other c...ampaign had no comment management. The campaign with BrandBastion saw a 54% higher conversion rate, 48% higher ROAS, and 47% more purchases. Managing comments led to better ad performance and more customer engagement.
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BrandBastion helped Purdue University boost social media engagement and positive sentiment. Purdue needed to manage a large, active online community and keep conversations safe. BrandBastion provided... real-time moderation, alerts for harmful content, and 24/7 response support. Purdue saw a 56% increase in response rate, a 42% rise in positive sentiment, and a 31% jump in engagement rate across Facebook, Instagram, and YouTube after using BrandBastion.
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Achieved A 43% Decrease In Negative Comments And A 2X Increase In Positive Engagement.

Achieved A 91% Decrease In Harmful Comments And A 26% Increase In Positive Engagement.

Achieved A 43% Decrease In Negative Comments And A 2X Increase In Positive Engagement.

Achieved A 91% Decrease In Harmful Comments And A 26% Increase In Positive Engagement.

Achieved A 43% Decrease In Negative Comments And A 2X Increase In Positive Engagement.

Achieved A 43% Decrease In Negative Comments And A 2X Increase In Positive Engagement.

Achieved A 91% Decrease In Harmful Comments And A 26% Increase In Positive Engagement.

Achieved A 91% Decrease In Harmful Comments And A 26% Increase In Positive Engagement.

BrandBastion helped First Media with advanced social media analytics and real-time moderation. First Media needed to monitor high volumes of social conversations and generate detailed reports for the...ir brands and clients. Using BrandBastion, they saved about 1,632 hours each month on moderation and analysis. The platform enabled them to monitor 80k-140k conversations monthly and maintain 77% positive and neutral sentiment. First Media also used AI-powered moderation to hide harmful comments and protect their brand reputation.
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Immo-Marketer used BrandBastion's AI-powered Social Media Inbox and sentiment analysis to help real estate agencies in Germany, Austria, and Switzerland. They needed to manage harmful comments, scale... moderation for 350+ clients, and get real-time data. BrandBastion's platform let them hide harmful comments and track sentiment in 109 languages. Immo-Marketer saw a 230% increase in engageable comments and kept 78% of sentiment positive or neutral. They monitored over 300 accounts for top real estate companies.
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Achieved A 30% Increase In Engagement And Improved Response Times By 66%.

BrandBastion helped Earth Breeze manage social media engagement at scale. Earth Breeze faced high comment volumes and needed 24/7 moderation to protect their brand. BrandBastion provided fast impleme...ntation, continuous moderation, and instant alerts for urgent issues. In three months, BrandBastion managed 33,000 conversations, saved about 494 hours per month, and issued 1,223 responses. Earth Breeze gained better insights and improved customer trust with timely, transparent engagement.
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Achieved A 30% Increase In Engagement And Improved Response Times By 66%.

Achieved A 30% Increase In Engagement And Improved Response Times By 66%.

Achieved A 30% Increase In Engagement And Improved Response Times By 66%.

BrandBastion Essential helped Typology manage over 6,500 monthly social media conversations. The platform unified all messages from Facebook, Instagram, and TikTok, saving Typology 149 hours each mon...th. Typology used AI-powered moderation and sentiment analysis to boost efficiency and engagement. In six months, they issued 25% more brand responses and saw a 64% increase in positive conversations. Typology improved customer service and scaled operations internationally with BrandBastion.
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Increased Engagement By 32% And Reduced Negative Comments By 83% Within Three Months.

Increased Engagement By 32% And Reduced Negative Comments By 83% Within Three Months.

Increased Engagement By 32% And Reduced Negative Comments By 83% Within Three Months.

Increased Engagement By 32% And Reduced Negative Comments By 83% Within Three Months.

BrandBastion helps Talkiatry keep its online community safe. Talkiatry needed to manage sensitive conversations and protect user privacy on social media. BrandBastion provides real-time moderation an...d 24/7 brand responses across Facebook, Instagram, YouTube, TikTok, and X. After using BrandBastion, Talkiatry hid 1,426% more harmful comments, issued 23% more brand responses, and saw a 77% increase in total comments. BrandBastion also sends custom alerts for urgent issues, helping Talkiatry respond quickly to self-harm comments and protect vulnerable users.
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Achieved +85% Customer Satisfaction Scores Through Exceptional Customer Support.

Achieved A 30% Reduction In Comment Moderation Time And A 95% Protection From Harmful Comments.

Achieved A 30% Reduction In Comment Moderation Time And A 95% Protection From Harmful Comments.

Achieved +85% Customer Satisfaction Scores Through Exceptional Customer Support.

Achieved +85% Customer Satisfaction Scores Through Exceptional Customer Support.

Achieved +85% Customer Satisfaction Scores Through Exceptional Customer Support.

Achieved A 30% Reduction In Comment Moderation Time And A 95% Protection From Harmful Comments.

Achieved A 30% Reduction In Comment Moderation Time And A 95% Protection From Harmful Comments.