Real-World Case Studies and Customer Success Stories with Bonterra Case Management Software

Bonterra Apricot helped Operation Recovery respond to a humanitarian crisis in Afghanistan. Volunteers faced security risks, fragmented data, and language... barriers. Apricot provided a secure, unified case management system. The team set up Apricot in 60–90 days. This enabled fast coordination and secure aid delivery. Operation Recovery supported thousands of Afghans with Bonterra Apricot.
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Bonterra EveryAction helped White Stork, a veteran-led nonprofit, scale its digital fundraising. The group faced challenges with manual donor management... and lacked a digital marketing strategy. By using EveryAction, they streamlined donor engagement and improved campaign tracking. This allowed White Stork to support more Ukrainians with critical aid. The platform enabled sustainable growth while keeping their mission-driven approach.
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Bonterra DonorDrive helped The Center, a leading LGBTQ+ nonprofit in New York City, raise over $1. 6 million. The Center...faced challenges with outdated fundraising technology and poor data integration. Bonterra DonorDrive provided a modern peer-to-peer fundraising platform with real-time data and Salesforce CRM integration. Staff saved time, and supporters enjoyed a better experience. The Center surpassed its fundraising goals and improved event participation.
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DonorDrive helped the Muscular Dystrophy Association (MDA) modernize fundraising. MDA's old digital tools were slow and costly. They needed a... flexible, integrated fundraising platform. DonorDrive let MDA launch campaigns faster and improve donor experience. The platform integrated with Salesforce and supported social sharing and Facebook Fundraisers. MDA now runs fundraising with less outside help and more innovation.
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Bonterra EveryAction helped Angels Over Cliffs move from paper records to digital donor management. The nonprofit struggled with manual processes... as donations and outreach grew. EveryAction provided CRM tools for donor tracking, program coordination, and communication. This improved efficiency and transparency for funders. Angels Over Cliffs now supports more unhoused families with better data and outreach.
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Bonterra EveryAction helped the American Battlefield Trust engage more supporters and preserve historic land. The Trust faced challenges from real... estate development and a drop in tourism during the pandemic. They used digital tools to reach new audiences and keep their mission strong. With Bonterra EveryAction, they preserved over 58,000 acres in 25 states and raised $350 million since 1999. Their digital outreach supports education and inspires future preservationists.
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Apricot by Bonterra helped Wilmington Alliance move from manual spreadsheets to real-time dashboards. This change made reporting to funders and... stakeholders faster and more consistent. The new transparency improved internal alignment. It also raised Wilmington Alliance's reputation in the community. The case highlights how smarter case management software builds trust and streamlines workflows for nonprofits.
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Bonterra helped Texas Diaper Bank deliver essentials like diapers and menstrual products to families in need. After Hurricane Harvey, the... organization used Bonterra's technology to quickly scale donor and volunteer operations. Texas Diaper Bank distributed 12 million diapers and 2.5 million menstrual products in 2024. They engaged 20,000 volunteers and impacted 50,000 families each year. The solution allowed them to meet urgent needs without losing focus on their mission.
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Bonterra Jumpstart program and fundraising and engagement software helped Real Men, Real Leaders (RMRL) in Garden City, Kansas, grow their youth leadership program. RMRL faced challenges... supporting at-risk boys in a diverse, rural community with limited staff and resources. Using Bonterra's tools, they expanded their reach, created a waitlist for participants, and increased donor engagement. The program now serves over 75 active participants and has reached more than 200 boys and families. RMRL builds leadership, communication, and personal management skills for young men.
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Philadelphia Holocaust Remembrance Foundation uses Bonterra's fundraising and engagement tools to support Holocaust education. The foundation manages the Horwitz-Wasserman Holocaust... Memorial Plaza, which is open year-round and offers historical exhibits. They face rising antisemitism, with a 140% increase in incidents and 8,873 cases in 2023. Bonterra helps PHRF reach donors and share survivor stories. Their work keeps the memory of Holocaust victims alive and promotes tolerance.
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Native Action Network used Bonterra's fundraising and engagement software to empower Native women leaders in Washington. The organization faced challenges... with visibility and inequity in economic and health status for Native communities. Bonterra's tools helped NAN reach more donors and volunteers through active campaigns. NAN has supported over 3,400 women through leadership forums and aims to increase equity in housing, education, and health by 2028. Their efforts have led to greater representation and participation of Native women in politics and community leadership.
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Bonterra EveryAction helps the National Wildlife Refuge Association (NWRA) protect wildlife refuges across the U. S. NWRA faces funding cuts...and staff shortages while defending habitats from environmental threats. The organization uses Bonterra EveryAction to mobilize partners and supporters. Since 1975, NWRA has contributed to 760 million acres of growth and empowered over 150 Refuge Friends organizations. Their work supports biodiversity and provides natural protection for communities.
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Bonterra Impact Management software helps Mt. Carmel Veterans Service Center (MCVSC) support veterans and their families in Colorado Springs. MCVSC... needed to organize data, track progress, and report impact to secure funding. The center runs four large programs, manages thousands of volunteers, and relies on grants. Bonterra enables MCVSC to manage complex operations and demonstrate results. Staff say Bonterra is vital for their mission to help veterans transition to civilian life.
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Justice For My Sister (JFMS) used Bonterra's solutions to empower BIPOC women and marginalized groups in film. JFMS faced barriers... like limited access to filmmaking platforms and the risk of re-traumatization. Bonterra helped JFMS offer trauma-informed media literacy and job-training programs. These programs support diversity, inclusion, and equity in TV and film. JFMS now creates pathways for underrepresented voices to thrive.
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Bonterra Network for Good and Bonterra Apricot helped Hopecam improve fundraising and client operations. Hopecam struggled with outdated, volunteer-built systems... and disorganized donor data. The team needed better technology to manage donor outreach and client intake. With Bonterra's solutions, Hopecam gained a unified, user-friendly system. This allowed them to scale their mission and serve more children with cancer across the U.S.
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Fresh Meals on Wheels of Sheboygan County used Bonterra to improve their meal delivery service. They faced challenges with reaching... more people and communicating their services to the community. Cold winters and food insecurity made their work urgent. Bonterra helped them manage operations and connect with those in need. Now, they deliver farm-fresh meals to over 350 people each day.
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Bonterra DonorDrive helped Cure SMA grow fundraising with peer-to-peer, livestreaming, and mobile features. The team fixed data quality issues by... using a solution that works well with their new CRM. DonorDrive’s event websites let Cure SMA build a strong brand and adapt to changing needs. Cure SMA now runs national Walk-n-Roll events, endurance events, DIY fundraising, and more on DonorDrive. Staff can focus on strategy instead of software problems.
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CyberGrants Employee Engagement helped Ally Financial track and report on CSR initiatives. The company needed better data to show the... impact of volunteer and giving programs. Using Insights reporting, Ally could clearly communicate results to leadership. This data-driven approach secured continued investment in CSR and employee engagement. The solution supported economic mobility, diversity, and inclusion goals.
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CyberGrants Employee Engagement helped a leading financial services company improve how it tracks employee participation in corporate social responsibility programs. The company struggled... to capture accurate data during large volunteer events. With CyberGrants, they made it easier for employees to log hours and for the team to collect the right metrics. This solution allowed them to better show the impact of their workforce development and financial empowerment initiatives. The company now uses data to tell a complete story about their community engagement.
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Bonterra CyberGrants helped Sunbelt Rentals scale its CSR programs across the US, Canada, and the UK. The company faced challenges... with legal, cultural, and operational differences in each country. Bonterra CyberGrants provided a unified platform for employee giving, gift-matching, and volunteer programs. The solution enabled Sunbelt Rentals to manage compliance, reporting, and donations in multiple currencies. Sunbelt Rentals now supports 22,000 employees with global, hyperlocal CSR initiatives.
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Bonterra helped Stillman College improve fundraising for student achievement. The college faced challenges with a small advancement team and needed... to engage alumni and the local community. Bonterra's solution supported the team in running a successful fall campaign in 2024. The campaign saw record participation from alumni and the Tuscaloosa community. Money raised went to scholarships, academic programs, and campus improvements. The partnership helped Stillman College meet its fundraising goals despite limited staff.
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CyberGrants from Bonterra helps Citizens streamline employee engagement and volunteer programs. Allegra Murray, VP at Citizens, shares how the platform... supports new initiatives like credit card giving. The bank uses CyberGrants to manage long-standing corporate giving operations. The solution improves efficiency in grant management and employee engagement. Citizens benefits from a strong partnership with Bonterra.
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Bonterra Apricot helped the City of Wilmington improve public safety. The city needed better data sharing and real-time access for... its Community Public Safety Initiative. Bonterra Apricot let staff collect and use data on any device, making fieldwork faster. The system helped build partnerships and deliver services like wellness checks and GED programs. Staff saved time and improved accuracy with cloud-based case management.
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Bonterra Apricot and Bonterra Success Services helped the Tennessee Department of Health unify data for home visiting programs. The Division of... Family Health and Wellness managed complex relationships and data across four EBHV models. Before, local agencies used separate systems and paper forms, causing duplicate work. The new unified case management system streamlined data, improved compliance, and made reporting easier. This change supported better patient care across all 95 Tennessee counties.
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Bonterra CyberGrants for Life Sciences helps Sanofi speed up treatment delivery for patients with rare diseases. Sanofi uses this medical... affairs platform to manage its Rare Humanitarian Program, the largest of its kind for lysosomal storage disorders. The platform supports product approvals and ongoing patient monitoring. This process improves access for patients facing geographic or financial barriers. Sanofi now supports six disease areas with eight products through this program.
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Bonterra Impact Management helped the City of Los Angeles Mayor’s Office of Gang Reduction and Youth Development (GRYD) improve how they manage data. GRYD used the... tool to standardize data collection across service providers. The software made reporting easier and helped GRYD use data to improve programs. GRYD also increased funding and created better feedback loops for staff. The solution supported GRYD’s goal to build safer, healthier communities.
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Bonterra EveryAction helped Challenge Unlimited improve engagement by 5%. The nonprofit needed a better CRM to manage email marketing, advocacy... lists, and website form data. They chose EveryAction for its strong features and good price. After starting to use the AI-powered CRM, they saw a $1,000 increase in funding. The team found the data analytics and advocacy tools very useful. Leadership was impressed with the early results.
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Braille Institute used Bonterra's case management software to help people with vision loss. The organization faced growing demand as more... people needed support. They needed to make their process faster and easier for new participants. Bonterra's solution helped them organize referrals and services. This made it easier for people to get help and return to work or daily life.
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Cybergrants Employee Engagement with Insights helped BOK Financial speed up impact reporting. The bank used to spend a lot of... time making reports in Excel. They tracked donations, volunteer hours, and board roles. With Insights, they now see all key data in one dashboard. The team can filter by region or time and get instant results. This tool made reporting much faster and easier for everyone.
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Apricot helps the Arab-American Family Support Center (AAFSC) support immigrants and refugees in New York City. AAFSC faces high demand... as over 200,000 asylum seekers arrived since 2022. The organization offers services like legal help, English classes, and mental health support. Apricot enables AAFSC to manage cases and connect people to resources. This helps newcomers overcome language and cultural barriers and find stability.
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Bonterra Program Management helped Alzheimer Society of Durham Region manage client information and track progress. The solution made it easier... to document notes and clinical details. Staff used it to schedule and track appointments. This improved support for people living with Alzheimer’s and dementia. The organization could better deliver care and resources.
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