Bonterra Case Management Software Overview

Social-solutions-eto increases efficiency with Bonterra Tech Case Management Software by empowering teams with comprehensive solutions. Reports are standardized, and workflows automated for a greater impact.

Use Cases

Customers recommend Customer Case Management, Social Media Analytics, Digital Signature, as the business use cases that they have been most satisfied with while using Bonterra Case Management Software.

Other use cases:

  • Workflow Management
  • Generation Of New Leads
  • Engaging And Following Up
  • Engaging On Social Media
  • Contract Management
  • Create Learning Path
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Bonterra Case Management Software.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
See all business priorities See less business priorities

Bonterra Case Management Software Use-Cases and Business Priorities: Customer Satisfaction Data

Bonterra Case Management Software works with different mediums / channels such as Offline. Causes And Charity. Social Media etc.

Bonterra Case Management Software's features include Dashboard, Recording, and Templates. and Bonterra Case Management Software support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Bonterra Case Management Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Social Solutions ETO works very well in a case management perspective...." Peer review by Verified User, Manager in Information Technology, Health, Wellness and Fitness

Popular Business Setting

for Bonterra Case Management Software

Top Industries

  • Non-Profit Organization Management
  • Hospital & Health Care
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bonterra Case Management Software is popular in Non-Profit Organization Management, Hospital & Health Care, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bonterra Case Management Software Use Cases

How does Bonterra Case Management Software address your Customer Case Management Challenges?

How does Bonterra Case Management Software facilitate Digital Signature?

What solutions does Bonterra Case Management Software provide for Workflow Management?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bonterra Case Management Software solved their business needs. Cuspera uses 426 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Education

CASE STUDY Stillman College

Bonterra helped Stillman College improve fundraising for student achievement. The college faced challenges with a small advancement team and needed to engage alumni and the local community. Bonterra'...s solution supported the team in running a successful fall campaign in 2024. The campaign saw record participation from alumni and the Tuscaloosa community. Money raised went to scholarships, academic programs, and campus improvements. The partnership helped Stillman College meet its fundraising goals despite limited staff.

Read more →
Non-Profit Organization Management

CASE STUDY Native Action Network

Native Action Network used Bonterra's fundraising and engagement software to empower Native women leaders in Washington. The organization faced challenges with visibility and inequity in economic and... health status for Native communities. Bonterra's tools helped NAN reach more donors and volunteers through active campaigns. NAN has supported over 3,400 women through leadership forums and aims to increase equity in housing, education, and health by 2028. Their efforts have led to greater representation and participation of Native women in politics and community leadership.

Read more →
Non-Profit Organization Management

CASE STUDY Real Men, Real Leaders (RMRL)

Bonterra Jumpstart program and fundraising and engagement software helped Real Men, Real Leaders (RMRL) in Garden City, Kansas, grow their youth leadership program. RMRL faced challenges supporting a...t-risk boys in a diverse, rural community with limited staff and resources. Using Bonterra's tools, they expanded their reach, created a waitlist for participants, and increased donor engagement. The program now serves over 75 active participants and has reached more than 200 boys and families. RMRL builds leadership, communication, and personal management skills for young men.

Read more →
Non-Profit Organization Management

CASE STUDY Philadelphia Holocaust Remembrance Foundation

Philadelphia Holocaust Remembrance Foundation uses Bonterra's fundraising and engagement tools to support Holocaust education. The foundation manages the Horwitz-Wasserman Holocaust Memorial Plaza, w...hich is open year-round and offers historical exhibits. They face rising antisemitism, with a 140% increase in incidents and 8,873 cases in 2023. Bonterra helps PHRF reach donors and share survivor stories. Their work keeps the memory of Holocaust victims alive and promotes tolerance.

Read more →
Non-Profit Organization Management

CASE STUDY Texas Diaper Bank

Bonterra helped Texas Diaper Bank deliver essentials like diapers and menstrual products to families in need. After Hurricane Harvey, the organization used Bonterra's technology to quickly scale dono...r and volunteer operations. Texas Diaper Bank distributed 12 million diapers and 2.5 million menstrual products in 2024. They engaged 20,000 volunteers and impacted 50,000 families each year. The solution allowed them to meet urgent needs without losing focus on their mission.

Read more →
Non-Profit Organization Management

CASE STUDY Wilmington Alliance

Apricot by Bonterra helped Wilmington Alliance move from manual spreadsheets to real-time dashboards. This change made reporting to funders and stakeholders faster and more consistent. The new transp...arency improved internal alignment. It also raised Wilmington Alliance's reputation in the community. The case highlights how smarter case management software builds trust and streamlines workflows for nonprofits.

Read more →
lightning

Peers used Bonterra Case Management Software for customer case management and social media analytics

Bonterra Case Management Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.14/5 ★

Read Reviews (12)
Custom Reports

4.12/5 ★

Read Reviews (98)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.14/5 ★

Read Reviews (12)
Custom Reports

4.12/5 ★

Read Reviews (98)

Software Failure Risk Guidance

?

for Bonterra Case Management Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Bonterra Case Management Software

Bonterra Tech. News

Product

Bonterra DonorDrive and Meta Launch New Integration to Boost Nonprofit Fundraising on Instagram and Facebook - Yahoo Finance

Bonterra DonorDrive has launched a new integration with Meta's Instagram and Facebook to enhance nonprofit fundraising. This feature allows nonprofits to share fundraising campaigns directly on social media with built-in donate buttons and real-time tracking, aiming to increase donations and reach. The integration is designed to combat declining social media engagement and improve conversion rates for nonprofits.

Read more →
Executive

Bonterra Appoints Kellie Capote as Chief Customer Officer ...

Bonterra appoints Kellie Capote as Chief Customer Officer, enhancing their leadership team to support their mission of providing software solutions for changemakers.

Read more →
Executive

Bonterra Appoints Kellie Capote as Chief Customer Officer, Advancing Customer Experience Leadership in Social Good Technology - PR Web

Bonterra has appointed Kellie Capote as Chief Customer Officer to enhance customer experience in social good technology.

Read more →
M&A

Bonterra Expands Digital Fundraising Offerings with Acquisition of DonorDrive - Business Wire

Bonterra enhances its digital fundraising services by acquiring DonorDrive.

Read more →

Bonterra Tech. Profile

Company Name

Bonterra Tech.

Company Website

//bonterratech.com

HQ Location

Austin, TX

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

SERIES B