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Government Administration Case Studies and Customer Success Stories with BlackBerry UEM

 

Niagara Region Emergency Management - Government Administration - Medium

Canada

BlackBerry AtHoc helped Niagara Region Emergency Management improve crisis communication. The region faced challenges coordinating multiple agencies during severe winter... storms. AtHoc enabled fast, single-click alerts to mobilize first responders and staff. The platform unified communication across 12 municipalities and several departments. Staff found the system easy to use and quick to adopt. This led to better coordination and more efficient emergency response.

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Contra Costa County - Government Administration - Large

Martinez, USA

BlackBerry AtHoc helps Contra Costa County protect 1. 1 million residents with fast, reliable emergency alerts. The county uses AtHoc...to send targeted notifications for chemical spills, fires, and floods. Agencies coordinate through a single platform, improving response times and public safety. Automated alerts and geotargeting reach more households than the state average. BlackBerry’s secure system supports ongoing optimization and compliance with new regulations.

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Global Affairs Canada - Government Administration - Medium

Ottawa, Canada

Global Affairs Canada used BlackBerry AtHoc to coordinate the 2018 G7 Summit. Over 400 federal employees and officials worked together... across multiple agencies. BlackBerry AtHoc delivered critical schedule changes and alerts to thousands in minutes. The system provided secure, real-time updates to 10,000 delegation members. Automatic logging and secure messaging improved efficiency and auditability. The solution helped ensure seamless, secure communication during a complex, high-security event.

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Greater Manchester Police - Government Administration - Large

Manchester, UK

Greater Manchester Police used BlackBerry AtHoc to improve emergency communication and crisis management. The platform helped reduce staff sourcing time... by 85% during major incidents. Officers now receive secure, location-based alerts and can coordinate with partners in under three minutes. BlackBerry AtHoc also supports wellness checks and resource management. The solution earned awards for public safety and risk management.

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Lancashire Resilience Forum - Government Administration - Medium

Lancashire, UK

BlackBerry AtHoc helped Lancashire Resilience Forum cut multi-agency notification times from hours to minutes. The team used to spend up... to two hours calling thirty organizations by phone. Now, they send alerts to all partners at once and get instant acknowledgments. The platform is easy to use, integrates with other systems, and supports two-way communication. This saves time and improves crisis response for the whole region.

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Manufacturing Case Studies and Customer Success Stories with BlackBerry UEM

KYOCERA Document Solutions Asia Limited (KDAS) - Manufacturing

BlackBerry Spark Suite helped KYOCERA Document Solutions Asia Limited improve endpoint security and manage mobile devices. KDAS needed better antivirus,... VPN support, and secure data separation for both corporate and personal devices. BlackBerry Spark Suite provided unified endpoint management, mobile threat detection, and integrated cybersecurity. After an 80% deployment, KDAS saw improved security and faster response times. Employees now access company data securely on mobile devices, and the company can better protect client information.

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Pepperl+Fuchs - Manufacturing

BlackBerry Spark UEM Suite helped Pepperl+Fuchs manage secure mobile work for 1,300 users across 50 countries. The company needed a... solution to support remote work, secure device management, and separation of business and personal data. BlackBerry provided secure access to email, calendar, contacts, and internal apps, supporting both iOS and Android devices. Employees can work safely from anywhere, with minimal workflow disruption. The solution improved security, productivity, and user satisfaction.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with BlackBerry UEM

Major U.S. Airport - Transportation/trucking/railroad

BlackBerry AtHoc helps a major U. S. airport improve crisis communication. The airport needed interoperable and secure communication for emergencies....BlackBerry AtHoc provided a critical event management solution. The airport now responds to crises faster and more effectively. Communication between teams is more reliable and secure. This supports airport safety and smooth operations.

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Real Estate Case Studies and Customer Success Stories with BlackBerry UEM

OneMove Ltd - Real Estate - Small

BlackBerry helped OneMove Ltd, a UK real estate services company, improve communication and efficiency in the home moving process. By integrating BlackBerry... handhelds and Enterprise Server with their case management system, OneMove doubled the caseload of their Personal Moving Consultants. Customer satisfaction reached 100% during the pilot, and the average completion period dropped from 12 weeks to 9 weeks. The solution provided instant updates and reduced stress for home buyers and sellers.

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Non-Profit Organization Management Case Studies and Customer Success Stories with BlackBerry UEM

 

American Red Cross - Non Profit Organization Management - Very Large

Washington, USA

BlackBerry AtHoc helps the American Red Cross manage crisis communications for disaster relief. The platform supports over 36,000 people and... is used for every deployment, totaling 20,000 deployments a year. AtHoc sends automated instructions, safety alerts, and workforce care surveys to responders. The Red Cross sent over 2,000 alerts and 100,000 unique messages annually using AtHoc. This technology keeps relief workers safe and improves coordination during emergencies.

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Information Technology and Services Case Studies and Customer Success Stories with BlackBerry UEM

 

TAM-C Solutions - Information Technology And Services - Small

USA

TAM-C Solutions, a global intelligence and threat management firm, uses BlackBerry AtHoc to improve security and real-time communication. The platform helps... TAM-C coordinate critical operations, such as evacuations and confidential downsizing, across multiple regions. BlackBerry AtHoc enables seamless information sharing with clients, vendors, and partners. TAM-C values BlackBerry's secure communication and strong support. The partnership strengthens TAM-C's ability to protect people and sensitive data worldwide.

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Hospital & Health Care Case Studies and Customer Success Stories with BlackBerry UEM

 

Northern Care Alliance NHS Foundation Trust - Hospital & Health Care - Very Large

Manchester, UK

BlackBerry AtHoc helped Northern Care Alliance NHS Foundation Trust cut incident response time by 98%. The Trust needed to deliver... emergency alerts quickly to staff across multiple hospital sites. Before AtHoc, manual calls caused long delays. With AtHoc, alerts now reach the right people in seconds by phone, email, and SMS. Staff adopted the system immediately. The Trust can now respond faster to emergencies, keeping patients and staff safe.

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Automotive Case Studies and Customer Success Stories with BlackBerry UEM

Mitsubishi Electric - Automotive

Mitsubishi Electric used BlackBerry QNX to go beyond standard automotive navigation. The company wanted to improve reliability and reduce development... costs for its automotive solutions. BlackBerry QNX provided embedded systems software that helped Mitsubishi Electric create advanced digital cockpit systems. This partnership enabled faster time-to-market and enhanced safety for their vehicles.

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Other Industry Case Studies and Success Stories with BlackBerry UEM

Greater Manchester Police (GMP) - Law Enforcement

BlackBerry AtHoc and BBM Enterprise helped Greater Manchester Police improve emergency communication and staff coordination. GMP needed faster, secure messaging... for crisis response and daily operations. The force deployed 11,000 AtHoc licenses to support remote work and wellness checks during the COVID-19 pandemic. AtHoc enabled quick alerts and better resource management, with nearly half of off-duty firearms officers responding to urgent calls in 10 minutes. BBM Enterprise allowed secure sharing of critical information, helping officers quickly locate a missing person.

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Conflict International - Security & Investigations

BlackBerry SecuSUITE helped Conflict International secure its global communications. The agency faced risks from insecure platforms and rising cyber threats.... They needed a better solution for safe calls and messages. SecuSUITE offered strong encryption and easy deployment on regular devices. The platform let them control access and quickly swap field agents. Conflict International now protects sensitive information and gives clients peace of mind.

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QuantPaths Ltd.

BlackBerry helped QuantPaths Ltd. improve their business. The case study highlights BlackBerry's secure communications and digital workplace solutions. QuantPaths Ltd.... used BlackBerry products to protect data and support secure mobile work. The story shows how BlackBerry's technology can help companies work safely and efficiently.

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Customer Success Stories of BlackBerry UEM

 

Customer Story: American Red Cross - BlackBerry

The American Red Cross uses BlackBerry AtHoc to enhance its crisis communication capabilities, supporting 36,000 people and conducting 20,000 deployments annually. The platform provides... real-time messaging, safety alerts, and coordination for disaster response. Plans are underway to expand AtHoc's use globally within the Red Cross network, highlighting its impact on efficient humanitarian operations.

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Customer Story: Contra Costa County - BlackBerry

Contra Costa County leverages BlackBerry AtHoc for efficient emergency communication, ensuring public safety through consistent alerts. The system integrates with... local agencies and uses geotargeted notifications to enhance coordination during crises. BlackBerry AtHoc's flexibility and reliability support the county's emergency preparedness, offering peace of mind with secure data handling.

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Malaysia Expands Deployment of BlackBerry Secure Communications for the ...

Malaysia has expanded its use of BlackBerry's secure communications platforms, AtHoc and SecuSUITE, for the 46th and 47th ASEAN Summits. These solutions enhance... secure inter-agency coordination and protect sensitive communications during the events. BlackBerry AtHoc provides real-time mobile coordination, while SecuSUITE offers military-grade secure voice and messaging. This deployment supports Malaysia's role as ASEAN Chair, ensuring secure and efficient operations.

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