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Hospitality Case Studies and Customer Success Stories with Betterworks Engage
Parx Casino
- Hospitality
- Large
Betterworks Engage helped Parx Casino boost employee engagement. The casino used the tool for annual surveys, reaching a 71% voluntary... participation rate. Engagement scores stayed high, with a score of 79 this year and 80 last year. Managers gained insights to support their teams and improve communication. Betterworks provided both technology and partnership, helping Parx maintain a strong, supportive culture.
Betterworks helped Grupo Posadas align 14,000+ employees across 200 hotels. The company replaced outdated tools with OKRs, improving goal clarity... and team collaboration. 88% of employees now own at least one OKR. The platform unified performance management, increased transparency, and supported remote work during the pandemic. Grupo Posadas built a culture of trust, focus, and continuous improvement using Betterworks.
Betterworks helped Grupo Posadas align 14,000+ employees across 200 hotels. The company replaced outdated tools with a scalable OKR platform.... Teams gained clear goals, accountability, and transparency. 88% of employees now own at least one OKR. The platform improved focus and trust, especially during the pandemic. HR leaders use Betterworks to identify top talent and drive strategic growth.
Betterworks helped Parx Casino improve employee engagement and communication. Parx Casino faced challenges keeping a family-oriented culture as it grew... to nearly 3,000 employees. The HR team used Betterworks to support staff, offer competitive pay, and keep employees connected. Parx Casino raised pay for line-level employees from $13.50 to $18 per hour. Most staff now feel supported and valued, boosting employee satisfaction.
A global hotel and resort chain’s technology management division
- Hospitality
- Small
Betterworks helped a global hotel and resort chain’s technology management division improve employee engagement and team connections. The division replaced... a static scorecard with agile goal setting and regular manager-employee conversations using the Betterworks platform. Managers now hold quarterly conversations, leading to high completion rates and better alignment on performance. The team tracks goals weekly and saw significant growth in its employee Net Promoter Score (eNPS) in 2022. Betterworks supports transparency and helps managers guide employees effectively.
Betterworks helped Grupo Posadas align 14,000+ employees across 200 hotels. The company replaced outdated tools with a unified OKR platform.... 88% of employees now own at least one OKR. This improved transparency, collaboration, and trust. During the pandemic, Posadas maintained clarity and avoided downsizing. HR uses Betterworks for talent planning and performance reviews.
Leading Healthcare Technology Company
- Health, Wellness And Fitness
- Medium
Betterworks helped a leading healthcare technology company break down operational silos and align daily tasks with strategic objectives. The company used... Betterworks' OKRs model to set clear goals and improve transparency. Employees now see how their work connects to company goals, boosting engagement and alignment. The platform's data tools made performance conversations more productive. Over 450 employees now prioritize tasks that drive company growth.
Anonymous health and nutrition company
- Health, Wellness And Fitness
- Medium
Betterworks helped a health and nutrition company transform performance management for 700+ employees. The company moved from paper-based, inconsistent processes... to tracking 1,320 goals in Betterworks within six months. Goal transparency improved alignment and execution. 99.8% of employees participated in career development conversations. Employees felt more heard and managers became coaches, driving lasting change in performance management.
Leading healthcare technology company
- Health, Wellness And Fitness
- Large
Betterworks helped a leading healthcare technology company break down operational silos and align daily tasks with strategic objectives. The company used... Betterworks' OKRs model to set clear goals and improve transparency. Employees could see how their work connected to company priorities. The platform made performance management easier and improved collaboration between teams. Leaders gained better visibility into employee contributions and progress.
Anonymous health and nutrition company
- Health, Wellness And Fitness
- Medium
Betterworks helped a health and nutrition company transform performance management for 700+ employees. Before, leaders used paper processes and lacked... consistency. With Betterworks Goals, the company tracked 1,320 goals in six months. Goal transparency improved alignment and execution. Betterworks Conversations drove 99.8% participation in career development talks. Managers became coaches, supporting employee growth and accountability.
Anonymous health and nutrition company
- Health, Wellness And Fitness
- Medium
Betterworks helped a health and nutrition company transform its performance management. The company moved from paper-based processes to tracking 1,320... goals in six months. Goal transparency improved alignment and execution. 99.8% of employees participated in career development conversations. Employees felt more heard and managers became coaches. The company built lasting habits for workforce development.
A leading digital healthcare solutions firm
- Health, Wellness And Fitness
- Large
USA
Betterworks helped a leading digital healthcare solutions firm break down operational silos and align employees with strategic goals. The company used... Betterworks to implement an OKR model, making objectives visible and actionable for every team. Regular data input and transparent goal tracking improved collaboration between departments like marketing and sales. Employees now understand how their daily work supports company growth. Engagement and alignment with the company mission have increased across all levels.
Financial Services Case Studies and Customer Success Stories with Betterworks Engage
Arcesium
- Financial Services
- Large
Betterworks helped Arcesium move from siloed KPI tracking to transparent, firm-wide OKRs. The company achieved 97–98% completion rates for annual... and mid-year reviews. Public OKRs increased transparency and alignment across business units. Upward-feedback scores for managers improved after targeted training. Employees gained more autonomy to set and track goals, supporting a culture of ownership and accountability.
Arcesium used Betterworks to modernize its performance management as it grew globally. The company moved from traditional reviews to transparent... OKRs and regular check-ins. This shift improved alignment, accountability, and consistency across business units. Arcesium achieved 97–98% completion rates for annual and mid-year reviews. Employees gained more autonomy and visibility into company goals. Managers improved their feedback skills after targeted training.
Betterworks helped Echelon Wealth Partners manage talent programs with advanced performance management software. The platform enabled accountability, transparency, and insights... into employee potential. Echelon used Betterworks for coaching, engagement, and easy feedback tools. The solution became a record of employee growth and development. The company improved its talent management process with Betterworks.
Betterworks Engage helped Third Bridge retain talent while expanding across three continents. The company faced rising churn and a fading... sense of identity as it grew to 900 employees. Leadership needed data to understand and address these issues. Betterworks Engage enabled frequent, tailored surveys and real-time feedback through existing channels like Slack. Managers used clear reports to set and track action plans, improving employee engagement and career development.
Betterworks helped Echelon Wealth Partners manage talent programs with the right technology. The platform enabled accountability, transparency, and insights into... employee potential. It supported coaching, engagement, and easy-to-use feedback tools. Betterworks became a record of employee growth and development. The solution improved the employee experience at Echelon Wealth Partners.
Betterworks helped Crakmedia cut voluntary turnover from 34% to 15% and boost engagement scores from 7. 4 to 8.2. The...platform enabled 100% adoption for goal alignment and performance tracking. Time to hire dropped from 52 to 22 days, and time to full productivity fell from 12 months to 3. Crakmedia used Betterworks for structured onboarding, SMART OKRs, and seamless Slack and Jira integrations. This drove fast growth while keeping teams aligned and culture strong.
Betterworks helped Crakmedia cut voluntary turnover from 34% to 15% by 2023. The platform enabled structured onboarding, SMART OKRs, and... seamless Slack and Jira integrations. Employee engagement scores rose from 7.4 to 8.2. Time to hire dropped from 52 to 22 days. Crakmedia scaled fast while keeping teams aligned and culture strong.
Betterworks helped Crakmedia align teams and scale fast. Crakmedia used Betterworks for structured onboarding, SMART OKRs, and regular check-ins. They... integrated Betterworks with Slack and Jira for seamless performance management. Voluntary turnover dropped from 34% to 15% by 2023. Employee engagement scores rose from 7.4 to 8.2. Time to hire fell from 52 to 22 days, and time to full productivity dropped from 12 months to 3.
Betterworks helped Crakmedia cut voluntary turnover from 34% to 15% in four years. The company used Betterworks for structured onboarding,... SMART OKRs, and regular check-ins. Every employee now aligns goals and tracks performance in Betterworks. Employee engagement scores rose from 7.4 to 8.2. Time to hire dropped from 52 to 22 days, and time to full productivity fell from 12 months to 3. Crakmedia scaled fast while keeping its culture strong.
LivePerson
- Information Technology And Services
- Large
Betterworks helped LivePerson modernize its performance management with AI-powered tools. LivePerson achieved a 93% on-time completion rate for reviews and... cut review time by up to 75%. OKR adoption hit 85% in just 45 days. Managers use AI Goal Assist and analytics to set better goals and identify top talent. The platform made performance management easy and boosted employee engagement.
LivePerson
- Information Technology And Services
- Large
Betterworks helped LivePerson replace an outdated performance management system. The company wanted a modern, AI-powered platform for goal setting, feedback,... and talent development. Betterworks delivered easy-to-use OKRs, AI Goal Assist, and advanced analytics. Managers now use AI tools for faster, fairer reviews. Employees find the platform simple and efficient. LivePerson improved alignment, feedback, and talent management with Betterworks.
LivePerson
- Information Technology And Services
- Large
New York, USA
Betterworks helped LivePerson modernize its performance management. The company achieved a 93% on-time completion rate for reviews. Managers cut review... time by up to 75%. OKR adoption reached 85% in just 45 days. Betterworks AI Goal Assist improved goal quality and speed. Advanced analytics made it easier to identify and develop top talent.
The Driving Force Group of Companies
- Transportation
- Medium
Betterworks helped The Driving Force Group of Companies align 600+ employees across Canada and the US. The company used Betterworks... to set clear goals, standardize performance management, and boost employee engagement. 100% of leaders now share visible goals, and 88% of employees understand how their work supports company objectives. All employees receive developmental feedback, improving teamwork and morale. AI-powered surveys provide actionable insights for leadership.
The Driving Force Group of Companies
- Transportation/Trucking/Railroad
- Medium
Betterworks helped The Driving Force Group of Companies align 600+ employees across Canada and the US. The company used Betterworks... to set clear goals and standardize performance management. 100% of leaders now share visible goals tied to the "Mission to Mars" strategy. Employees report better clarity, recognition, and engagement. The solution improved teamwork and created a people-first culture.
Betterworks helped Abarca Health manage rapid growth by replacing BambooHR with a scalable performance management system. The solution improved feedback... culture, with every employee receiving at least three peer reviews per cycle. 78% of managers completed objectives, and 100% of annual performance reviews included manager and peer feedback. AI-supported conversations made feedback more accessible. Abarca Health embedded its values into performance management, driving scalable growth and higher engagement.
Betterworks helped Abarca Health manage rapid growth by replacing BambooHR with a scalable performance management system. The platform enabled structured... goal tracking, peer feedback, and AI-supported conversations for non-native English speakers. 78% of managers completed objectives, and every employee received at least three peer feedback reviews per cycle. 100% of annual performance reviews were completed using Betterworks. 570 employees were calibrated in three weeks, supporting a culture of continuous improvement.
Education Case Studies and Customer Success Stories with Betterworks Engage
University of Phoenix
- Education
- Large
Phoenix, USA
Betterworks helped University of Phoenix boost employee engagement and communication. The university moved from a complex HR system to Betterworks,... making performance management easier. Over 70% of employees participated in regular check-ins within a year. Staff and leaders now have more open, ongoing conversations. The change led to greater team success and transparency.
Mott
- Mechanical Or Industrial Engineering
- Medium
Betterworks Engage helped Mott boost management survey response rates from 78% to 98%. Mott used pulse surveys and mobile access... to reach its mostly deskless workforce. The platform enabled frequent, customizable surveys and real-time employee feedback. Employee Voice, an internal community, increased satisfaction by giving workers a direct channel to leadership. Mott improved communication, engagement, and workplace culture with Betterworks.
Betterworks helped The Driving Force Group of Companies build a people-first culture. The company used Betterworks to align teams and... drive results. The focus was on employee engagement and performance enablement. This approach supported their mission and improved outcomes. The case highlights the value of clear goals and feedback.