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Hospitality Case Studies and Customer Success Stories with Betterworks Engage

Parx Casino - Hospitality - Large

Betterworks Engage helped Parx Casino boost employee engagement. The casino used the tool for annual surveys, reaching a 71% voluntary... participation rate. Engagement scores stayed high, with a score of 79 this year and 80 last year. Managers gained insights to support their teams and improve communication. Betterworks provided both technology and partnership, helping Parx maintain a strong, supportive culture.

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Grupo Posadas - Hospitality - Very Large

Betterworks helped Grupo Posadas align 14,000+ employees across 200 hotels. The company replaced outdated tools with OKRs, improving goal clarity... and team collaboration. 88% of employees now own at least one OKR. The platform unified performance management, increased transparency, and supported remote work during the pandemic. Grupo Posadas built a culture of trust, focus, and continuous improvement using Betterworks.

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Grupo Posadas - Hospitality - Very Large

Betterworks helped Grupo Posadas align 14,000+ employees across 200 hotels. The company replaced outdated tools with a scalable OKR platform.... Teams gained clear goals, accountability, and transparency. 88% of employees now own at least one OKR. The platform improved focus and trust, especially during the pandemic. HR leaders use Betterworks to identify top talent and drive strategic growth.

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Parx Casino - Hospitality - Large

Betterworks helped Parx Casino improve employee engagement and communication. Parx Casino faced challenges keeping a family-oriented culture as it grew... to nearly 3,000 employees. The HR team used Betterworks to support staff, offer competitive pay, and keep employees connected. Parx Casino raised pay for line-level employees from $13.50 to $18 per hour. Most staff now feel supported and valued, boosting employee satisfaction.

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A global hotel and resort chain’s technology management division - Hospitality - Small

Betterworks helped a global hotel and resort chain’s technology management division improve employee engagement and team connections. The division replaced... a static scorecard with agile goal setting and regular manager-employee conversations using the Betterworks platform. Managers now hold quarterly conversations, leading to high completion rates and better alignment on performance. The team tracks goals weekly and saw significant growth in its employee Net Promoter Score (eNPS) in 2022. Betterworks supports transparency and helps managers guide employees effectively.

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Grupo Posadas - Hospitality - Very Large

Betterworks helped Grupo Posadas align 14,000+ employees across 200 hotels. The company replaced outdated tools with a performance management platform... using OKRs. This unified teams, clarified goals, and improved accountability. 88% of employees now own at least one OKR. The platform increased transparency, focus, and trust, especially during the pandemic. HR leaders use Betterworks to identify top talent and drive strategic growth.

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Financial Services Case Studies and Customer Success Stories with Betterworks Engage

Arcesium - Financial Services - Large

Betterworks helped Arcesium move from traditional goal management to transparent OKRs. The company needed more alignment, visibility, and accountability as... it grew to 2,500+ employees. With Betterworks, Arcesium set global OKRs, held quarterly check-ins, and improved performance reviews. Managers and employees now have regular conversations about progress. The platform supports a culture of transparency and continuous improvement.

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Arcesium - Financial Services - Large

Betterworks helped Arcesium move from siloed KPI tracking to transparent, firm-wide OKRs. The company achieved 97–98% completion rates for annual... and mid-year reviews. Public OKRs increased transparency and alignment across business units. Upward-feedback scores for managers improved after targeted training. Employees gained more autonomy to set and track goals, supporting a culture of ownership and accountability.

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Echelon Wealth Partners - Financial Services

Betterworks helped Echelon Wealth Partners manage talent programs with the right technology. The platform enabled accountability, transparency, and insights into... employee potential. It supported coaching, engagement, and easy-to-use feedback tools. Betterworks became a record of employee growth and development. The solution improved the employee experience at Echelon Wealth Partners.

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Echelon Wealth Partners - Financial Services

Betterworks helped Echelon Wealth Partners manage talent programs with advanced performance management software. The platform enabled accountability, transparency, and insights... into employee potential. Echelon used Betterworks for coaching, engagement, and easy feedback tools. The solution became a record of employee growth and development. The company improved its talent management process with Betterworks.

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Third Bridge - Financial Services

Betterworks Engage helped Third Bridge, a financial management firm, retain talent and support growth. The company faced challenges with employee... churn and unclear career paths as it expanded to 1,500 employees. Third Bridge used Betterworks Engage to send frequent, tailored surveys and gather feedback without disrupting existing workflows. The platform enabled managers to act on clear reports and set action plans. This improved employee engagement and helped reduce churn during rapid growth.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with Betterworks Engage

Leading Healthcare Technology Company - Health, Wellness And Fitness - Medium

Betterworks helped a leading healthcare technology company break down operational silos and align daily tasks with strategic objectives. The company used... Betterworks' OKRs model to set clear goals and improve transparency. Employees now see how their work connects to company goals, boosting engagement and alignment. The platform's data tools made performance conversations more productive. Over 450 employees now prioritize tasks that drive company growth.

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Anonymous health and nutrition company - Health, Wellness And Fitness - Medium

Betterworks helped a health and nutrition company transform performance management for 700+ employees. The company moved from paper-based, inconsistent processes... to tracking 1,320 goals in Betterworks within six months. Goal transparency improved alignment and execution. 99.8% of employees participated in career development conversations. Employees felt more heard and managers became coaches, driving lasting change in performance management.

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Leading healthcare technology company - Health, Wellness And Fitness - Large

Betterworks helped a leading healthcare technology company break down operational silos and align daily tasks with strategic objectives. The company used... Betterworks' OKRs model to set clear goals and improve transparency. Employees could see how their work connected to company priorities. The platform made performance management easier and improved collaboration between teams. Leaders gained better visibility into employee contributions and progress.

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Anonymous health and nutrition company - Health, Wellness And Fitness - Medium

Betterworks helped a health and nutrition company transform performance management for 700+ employees. Before, leaders used paper processes and lacked... consistency. With Betterworks Goals, the company tracked 1,320 goals in six months. Goal transparency improved alignment and execution. Betterworks Conversations drove 99.8% participation in career development talks. Managers became coaches, supporting employee growth and accountability.

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Anonymous health and nutrition company - Health, Wellness And Fitness

Betterworks helped a health and nutrition company improve performance management. The company had no standard process and used paper documentation.... Betterworks Goals taught employees to set and track goals. Betterworks Conversations enabled career development talks. Six months later, the company tracked 1,320 goals and reached 99.8% participation in conversations. Employees felt more heard and managers became better coaches.

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Marketing and Advertising Case Studies and Customer Success Stories with Betterworks Engage

Crakmedia - Marketing And Advertising - Medium

Betterworks helped Crakmedia cut voluntary turnover from 34% to 15% and boost engagement scores from 7. 4 to 8.2. The...platform enabled 100% adoption for goal alignment and performance tracking. Time to hire dropped from 52 to 22 days, and time to full productivity fell from 12 months to 3. Crakmedia used Betterworks for structured onboarding, SMART OKRs, and seamless Slack and Jira integrations. This drove fast growth while keeping teams aligned and culture strong.

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Crakmedia - Marketing And Advertising - Medium

Betterworks helped Crakmedia cut voluntary turnover from 34% to 15% by 2023. The platform enabled structured onboarding, SMART OKRs, and... seamless Slack and Jira integrations. Employee engagement scores rose from 7.4 to 8.2. Time to hire dropped from 52 to 22 days. Crakmedia scaled fast while keeping teams aligned and culture strong.

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Crakmedia - Marketing And Advertising

Betterworks helped Crakmedia align teams and scale fast. Crakmedia used Betterworks for structured onboarding, SMART OKRs, and regular check-ins. They... integrated Betterworks with Slack and Jira for seamless performance management. Voluntary turnover dropped from 34% to 15% by 2023. Employee engagement scores rose from 7.4 to 8.2. Time to hire fell from 52 to 22 days, and time to full productivity dropped from 12 months to 3.

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Crakmedia - Marketing And Advertising - Medium

Betterworks helped Crakmedia cut voluntary turnover from 34% to 15% by 2023. The performance management platform enabled 100% adoption for... goal alignment and tracking. Employee engagement scores rose from 7.4 to 8.2, above industry average. Time to hire dropped from 52 to 22 days, and time to full productivity fell from 12 months to 3. Integrations with Slack and Jira made performance conversations seamless.

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Information Technology and Services Case Studies and Customer Success Stories with Betterworks Engage

LivePerson - Information Technology And Services - Large

Betterworks helped LivePerson modernize its performance management with AI-powered tools. LivePerson achieved a 93% on-time completion rate for reviews and... cut review time by up to 75%. OKR adoption hit 85% in just 45 days. Managers use AI Goal Assist and analytics to set better goals and identify top talent. The platform made performance management easy and boosted employee engagement.

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LivePerson - Information Technology And Services - Large

Betterworks helped LivePerson replace an outdated performance management system. The company wanted a modern, AI-powered platform for goal setting, feedback,... and talent development. Betterworks delivered easy-to-use OKRs, AI Goal Assist, and advanced analytics. Managers now use AI tools for faster, fairer reviews. Employees find the platform simple and efficient. LivePerson improved alignment, feedback, and talent management with Betterworks.

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LivePerson - Information Technology And Services

Betterworks helped LivePerson revamp its performance management system. LivePerson used Betterworks to improve goal-setting and OKR adoption, reaching an 85%... adoption rate in 45 days. The platform enabled data-driven talent development with advanced analytics. AI-driven tools made feedback and performance conversations easier. Managers and employees found the system easy to use and effective for tracking progress and supporting talent growth.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Betterworks Engage

The Driving Force Group of Companies - Transportation - Medium

Betterworks helped The Driving Force Group of Companies align 600+ employees across Canada and the US. The company used Betterworks... to set clear goals, standardize performance management, and boost employee engagement. 100% of leaders now share visible goals, and 88% of employees understand how their work supports company objectives. All employees receive developmental feedback, improving teamwork and morale. AI-powered surveys provide actionable insights for leadership.

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The Driving Force Group of Companies - Transportation/Trucking/Railroad - Medium

Betterworks helped The Driving Force Group of Companies align 600+ employees across Canada and the US. The company used Betterworks... to set clear goals and standardize performance management. 100% of leaders now share visible goals tied to the "Mission to Mars" strategy. Employees report better clarity, recognition, and engagement. The solution improved teamwork and created a people-first culture.

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Hospital & Health Care Case Studies and Customer Success Stories with Betterworks Engage

Abarca Health - Hospital & Health Care - Large

Betterworks helped Abarca Health manage rapid growth by replacing BambooHR with a scalable performance management system. The solution improved feedback... culture, with every employee receiving at least three peer reviews per cycle. 78% of managers completed objectives, and 100% of annual performance reviews included manager and peer feedback. AI-supported conversations made feedback more accessible. Abarca Health embedded its values into performance management, driving scalable growth and higher engagement.

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Abarca Health - Hospital & Health Care - Medium

Betterworks helped Abarca Health manage rapid growth by replacing BambooHR with a scalable performance management system. The platform enabled structured... goal tracking, peer feedback, and AI-supported conversations for non-native English speakers. 78% of managers completed objectives, and every employee received at least three peer feedback reviews per cycle. 100% of annual performance reviews were completed using Betterworks. 570 employees were calibrated in three weeks, supporting a culture of continuous improvement.

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Education Case Studies and Customer Success Stories with Betterworks Engage

University of Phoenix - Education

Betterworks helped University of Phoenix improve employee engagement and communication. The university needed a simple, easy-to-use performance management tool. They... replaced a complex legacy system with Betterworks. The new platform enabled ongoing, honest conversations and bi-directional feedback. Within a year, over 70% of employees participated in check-ins. Teams became more agile and transparent, leading to greater success.

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Mechanical or Industrial Engineering Case Studies and Customer Success Stories with Betterworks Engage

Mott - Mechanical Or Industrial Engineering - Medium

Betterworks Engage helped Mott boost management survey response rates from 78% to 98%. Mott used pulse surveys and mobile access... to reach its mostly deskless workforce. The platform enabled frequent, customizable surveys and real-time employee feedback. Employee Voice, an internal community, increased satisfaction by giving workers a direct channel to leadership. Mott improved communication, engagement, and workplace culture with Betterworks.

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Other Industry Case Studies and Success Stories with Betterworks Engage

Leading Healthcare Technology Company (Anonymous) - Healthcare

Betterworks helped a leading healthcare technology company align daily tasks with strategic goals. The company faced challenges with operational silos... and unclear connections between individual roles and business objectives. By adopting Betterworks' OKRs model, they set clear, organization-wide goals and improved transparency. The platform enabled regular goal updates and better performance conversations. Employees now understand their impact on company strategy and are more motivated to achieve key objectives.

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The Driving Force Group of Companies

Betterworks helped The Driving Force Group of Companies build a people-first culture. They used Betterworks for performance management, goals, conversations,... 1-1 meetings, feedback, and employee engagement. The company also used insights and analytics, integrations, and security features. This approach aimed to deliver strong business results by focusing on employees. The case highlights the impact of Betterworks on workforce performance and culture.

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