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Betterworks performance management: Use-Cases, Insights and Reviews | 2026 Cuspera

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(229)

Feedback Management Platform to collect honest feedback from employees

Betterworks performance management Overview

Betterworks performance management software empowers organizations to streamline decision-making through data-driven insights. By focusing on continuous performance management, it enables companies to align their workforce with strategic goals, fostering a culture of accountability and improvement. This tool is particularly beneficial for large enterprises seeking to enhance employee engagement and productivity. Betterworks leverages AI to provide actionable feedback and recognition, ensuring that performance metrics are transparent and effective. This results in smarter organizational decisions and improved business outcomes.

Use Cases

Customers recommend Engaging And Following Up, Performance Management, Coaching, as the business use cases that they have been most satisfied with while using Betterworks performance management.

Other use cases:

Onboarding
Collecting Feedback
Lead Engagement
Follower Management
Automated Workflows
Business Development
Campaign Management

See all use cases See less use cases

Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Betterworks performance management.

Other priorities:

Improve Visibility
Improve Customer Satisfaction
Improve Employee Experience

See all business priorities See less business priorities

Betterworks performance management Use-Cases and Business Priorities: Customer Satisfaction Data

Betterworks performance management's features include Calculator, and Embedded Survey Forms. and Betterworks performance management support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Betterworks performance management analytics capabilities include Analytics, and Custom Reports.

Reviews

"Betterworks is our tool to solidify our core values of innovation, diversity, inclusion and collaboration." - Natalie Collier

Peer review evidence (same sources as the product rating summary)

"...Employee Engagement is no longer an HR-only topic, it s a business topic, especially in a post-COVID world...." OKRs for Employee Engagement

"...Betterworks Customer Success team will help you every step of the way when implementing continuous performance management in your organization...." Customer Success - Performance Management Software

"...Enable teams to drive better performance through continuous coaching, goal alignment, and feedback. ..." Employee Engagement Overview

Betterworks performance management, WORKTANGO, Sense, Spidergap, WorkBright, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Betterworks-engage is an enterprise employee survey tool that transforms survey data into actionable plans using data-driven insights, visualizations, and AI analytics. Transparency and trust are built through these insights.

Popular Business Setting

for Betterworks performance management

Top Industries

Information Technology and Services
Manufacturing
Mechanical or Industrial Engineering

Popular in

Betterworks performance management is popular in Information Technology And Services, Manufacturing, and Mechanical Or Industrial Engineering and is widely used by

Betterworks performance management Customer wins, Customer success stories, Case studies

What benefits does Betterworks performance management offer for Engaging And Following Up?

How can Betterworks performance management enhance your Performance Management process?

How can Betterworks performance management optimize your Coaching Workflow?

How efficiently Does Betterworks performance management manage your Onboarding?

Why is Betterworks performance management the best choice for Collecting Feedback?

11 buyers and buying teams have used Cuspera to assess how well Betterworks performance management solved their Employee Experience Management needs. Cuspera uses 229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

CUSTOMERS	TESTIMONIALS
Natalie Collier Operations Leader Kroger	Betterworks is our tool to solidify our core values of innovation, diversity, inclusion and collaboration. Testimonial By Natalie Collier
Sandy Pickett Director, Learning and Development Lumeris	We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations open the channels of communications and promote a ...more robust dialogue with your manager. Testimonial By Sandy Pickett
Roberta Gentile Director of Learning, Global Business Units Vertiv	We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been able to do it in the simplest and smoothest way we co...uld find. Testimonial By Roberta Gentile

CUSTOMERS	TESTIMONIALS
Natalie Collier Operations Leader Kroger	Betterworks is our tool to solidify our core values of innovation, diversity, inclusion and collaboration. Testimonial By Natalie Collier
Sandy Pickett Director, Learning and Development Lumeris	We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations open the channels of communications and promote a ...more robust dialogue with your manager. Testimonial By Sandy Pickett
Roberta Gentile Director of Learning, Global Business Units Vertiv	We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been able to do it in the simplest and smoothest way we co...uld find. Testimonial By Roberta Gentile

Rypple

Q&A with Doug Dennerline, CEO of Betterworks

Betterworks, under CEO Doug Dennerline, acquired Rypple to enhance its continuous performance management capabilities. This acquisition aims to integrate real-time coaching and talent intelligence, p...roviding managers with tools to improve workforce performance and align with business goals. The combined solutions will offer organizations better visibility into skills and performance, supporting internal mobility and strategic talent decisions.

Read on →

Vertiv - Information Technology And Services - Large

Columbus, USA

Vertiv used Betterworks to improve transparency and employee development. The company focused on performance management and goal setting. Betterworks helped Vertiv with feedback, conversations, and e...ngagement. The solution supported talent transformation and unified talent profiles. Vertiv aimed to drive better employee outcomes with analytics and insights.

Grupo Posadas - Hospitality - Very Large

Mexico City, Mexico

Betterworks helped Grupo Posadas align 14,000+ employees across 200 hotels. The company replaced outdated tools with a unified OKR system. 88% of employees now own at least one OKR. This improved foc...us, transparency, and trust during remote work. HR can now identify top performers and support growth. The result is a stronger, performance-driven culture.

Udemy - Education - Large

San Francisco, USA

Udemy used Betterworks to improve goal alignment and feedback. The company grew from 500 to over 1,100 employees and needed a scalable performance management tool. Betterworks made it easy for teams ...to set and track goals at every level. After implementation, feedback participation rose from 65-70% to 92-93%. Now, 85% of OKRs and goals are fully completed. Managers have more visibility and teams are better aligned.

University of Phoenix - Education - Large

Phoenix, USA

Betterworks helped University of Phoenix boost employee engagement and communication. The university moved from a complex HR system to Betterworks for easier, ongoing performance management. Over 70%... of employees participated in regular check-ins within a year. Staff and leaders now have more open, two-way conversations. The change led to greater team success and transparency.

Third Bridge - Financial Services - Medium

London, UK

Third Bridge used Betterworks Engage to address employee retention and support growth across three continents. The company faced challenges with employee churn and unclear career paths as it expanded... to 900 employees. Betterworks Engage enabled frequent, tailored surveys and real-time feedback through existing channels like Slack. Managers used clear reports to set and track action plans. This helped Third Bridge reinforce company values and improve talent retention.

More Betterworks performance management Customer Stories...

Who is Betterworks?

Peers used Betterworks performance management for engaging and following up and performance management

Betterworks performance management Competitors

More Betterworks performance management Alternatives...

Betterworks performance management Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.12/5 ★ Read Reviews (22)
Custom Reports	3.97/5 ★ Read Reviews (23)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.12/5 ★ Read Reviews (22)
Custom Reports	3.97/5 ★ Read Reviews (23)

Software Failure Risk Guidance

for Betterworks performance management

Overall Risk Meter

Low Medium High

Top Failure Risks for Betterworks performance management

BetterWorks Systems, Inc. News

Product 27/09/2026

Betterworks adds AI tools to boost workforce readiness

Betterworks has launched new AI-driven features to enhance workforce readiness by integrating tools that analyze manager-employee conversations and link development plans to learning. The update includes Conversational Intelligence for theme identification and Individual Development Plans with Adaptive Learning & Upskilling, aiming to unify fragmented employee progress data and improve skill development. This integration supports continuous workforce readiness and aligns with evolving business priorities.

Product 16/09/2026

Betterworks Adds AI Capabilities for Workforce Readiness

Betterworks has introduced new AI-powered capabilities to enhance workforce readiness by integrating growth signals, development, and upskilling. The new features include Conversational Intelligence, which analyzes meeting transcripts to capture development signals, and Individual Development Plans with Adaptive Learning & Upskilling, helping employees align development goals with business needs. These capabilities aim to provide organizations with a real-time view of employee growth and performance.

Product 15/09/2026

Betterworks Launches AI-Powered Workforce Readiness Tools To Identify Skill Gaps And Accelerate Employee Development - Pulse 2.0

Betterworks has launched AI-powered workforce readiness tools to identify skill gaps and accelerate employee development. The new capabilities include Conversational Intelligence, Individual Development Plans, and Adaptive Learning & Upskilling. These tools aim to provide real-time insights into workforce capabilities, helping organizations proactively address skill shortages and align employee development with business priorities.

Product 15/09/2026

Betterworks Launches AI-Powered Workforce Readiness Tools To Identify ...

Betterworks has launched new AI-powered workforce readiness tools to identify skill gaps and accelerate employee development. The release includes Conversational Intelligence, Individual Development Plans, and Adaptive Learning & Upskilling, integrating insights from manager-employee interactions to enhance workforce capabilities. This positions Betterworks to address the growing need for real-time workforce intelligence in large organizations.

More Betterworks performance management News...

BetterWorks Systems, Inc. Profile

Company Name

BetterWorks Systems, Inc.

Company Website

https://www.betterworks.com/

HQ Location

New York 99 Madison Avenue floor 3, NY 10016

Employees

51-100

Social

Financials

SERIES B