Real-World Case Studies and Customer Success Stories with Amilia

Amilia helped YMCA of Greater Dayton streamline operations for over 75,000 members. The organization faced challenges with an outdated system... that could not scale with its multi-location needs. Amilia provided a platform for recurring billing, program management, and corporate membership administration. Early results include 90.9% self-service adoption and stable operations during a complex transition. Staff now spend less time on manual workarounds and more on serving members.
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Amilia helped JCC of Central New Jersey achieve 93% online self-serve registrations in six months. The platform saved the workload... of a full-time employee by automating manual tasks. Registration complaints dropped to zero during the first early childhood cycle. Real-time reporting and automated workflows improved efficiency across programs. Integration with Bloomerang gave a complete view of members and donors. Staff and members found registration effortless and operations more scalable.
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Amilia helped Westfield Area YMCA boost online sales by 46%. The YMCA faced frequent registration system crashes, leading to long... lines and staff overload. Amilia's platform made registration easy and reliable for members. Online membership revenue grew by 90% and program revenue by 33%. Unique active members increased by 14%. Staff saved time and members enjoyed a smoother experience.
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Amilia replaced eight disconnected systems at JCC Denver with one unified platform. 83% of transactions now happen via self-service, and... 71% of member sign-ups are on mobile. Staff save 5-6 hours per week during registration cycles. Membership is growing by double digits each month. Members can now buy memberships and fix payment issues online, reducing front desk workload.
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Amilia and Constant Contact helped Sparta-White YMCA move from paper-based to digital membership management. The YMCA now manages registrations and... programs online, saving staff time and making it easier for members to sign up. Their email newsletter reaches over 420 subscribers, with a 40% open rate and a 5% click-through rate. The team uses data and automation to improve communication and engagement. The integration supports growth and keeps the community connected.
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Amilia helped Rady JCC increase revenue across multiple departments. The organization used Amilia to support its unique needs. With the... extra revenue, Rady JCC launched new programs. The solution enabled faster growth for the organization. Leadership at Rady JCC recommends Amilia to other JCCs.
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Amilia SmartRec helped Miles Nadal JCC boost self-service to 78% of all transactions. The center reduced manual work and improved... member satisfaction with online registration and automated follow-ups. Staff now spend less time on data entry and more time on community programs. Reporting is faster and more accurate, supporting better decisions. The platform's flexibility lets the team tailor processes to their needs. Member engagement and retention have increased through targeted communications and data insights.
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SmartRec by Amilia helped Sports Montréal move 95% of registrations online by 2012, far ahead of competitors. The platform supports... over 16,000 annual activity registrations and handles hundreds of sign-ups in minutes. Sports Montréal uses SmartRec’s open API to power their website and gain business insights. Their feedback led to new features like drop-in activity registration. The partnership enabled Sports Montréal to focus on making sports accessible and improving customer experience.
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Amilia helped Portage Township YMCA improve member experiences. Members can now register for programs from home. The software lets the... YMCA serve its community better. The CEO says Amilia adapts to their needs. The registration process is easier for everyone. This change supports the YMCA’s mission.
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Amilia helped Sparta-White YMCA improve member autonomy with its CRM and management software. Members now sign up in five minutes,... instead of waiting days for staff. Complaints from parents dropped a lot. The YMCA's operations became smoother and faster. Staff and members both saw big improvements in daily tasks.
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Amilia helped Anderson Area YMCA transform its membership management. The YMCA needed a partner that could adapt and grow with... their needs. Amilia’s team gave them confidence to move forward. The CFO praised Amilia for supporting their organization’s growth. The solution focused on flexible membership management for a changing environment.
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SmartRec by Amilia helped Inspire Sports Victoria grow its gym membership from 628 to 3,746 in just two years. The gym moved... all registrations online, eliminating long lines and manual paperwork. Members appreciated the convenience of registering from anywhere. The platform made communication with participants easier, especially during the pandemic. Amilia supported the gym’s rapid expansion without operational strain.
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Amilia helped Flyers All-Starz reduce paperwork and save coaches time. The cheerleading gym used Amilia for online registration, payments, and... communication. Parents could register and pay from home, making the process easier. Coaches spent less time on admin and more time coaching. Flyers used Amilia’s marketing tools to grow their programs and promote new locations. Flexible payment options made cheerleading more accessible for families.
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SmartRec helped Desjardins Aquatic Complex of Mascouche handle a surge in community demand. When another provider had issues, DACM used... SmartRec to quickly increase program capacity. They enabled real-time registration updates and made sign-ups easy for residents. In one day, they processed 700 program sign-ups and earned $55,000 in revenue. The platform supported community needs and boosted revenue with reliable online tools.
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Amilia helped Langley Gymnastics Foundation move 80% of registrations online. Over 500 families now register simultaneously without system errors. The... SmartRec automatic billing feature saves the team 10 hours each week. Staff use this extra time to improve customer service and launch new revenue streams. Amilia's platform also lets them manage memberships, merchandise, and client data in one place.
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Amilia’s SmartRec helped Cheer Sport Sharks combine three software tools into one. The club used to spend a lot of... time on manual data entry and had trouble with financial reporting. With SmartRec, they now manage private lessons, camps, and their pro-shop in one place. Online registration is easier for families. Staff save time, and customers have a smoother experience. The club can now offer promotions and installment payments, making registration simple and fast.
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SmartRec helped Coyote Center move over 80% of class registrations and payments online. Staff now spend less time on admin... work and more time helping athletes. The center uses features like attendance lists, payment tracking, and synchronized calendars. Before SmartRec, they managed everything in Excel and struggled with paperwork. Now, daily management and registration are much simpler.
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Amilia helped Gloucester Skating Club manage 953 member accounts and process over 9,844 invoices without extra staff hours. The club switched... from a complex system to Amilia for easier online registration and payment. Over 96% of payments are now made online by credit or debit card. Volunteers save time on admin tasks and focus more on community building. The club uses Amilia to simplify financial reporting and automate drop-in registrations.
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Amilia helped the PTA of PS 154 Brooklyn boost registration efficiency by 70%. The platform automated billing, added a time-protected... cart, and enabled multi-child checkout. Manual enrollment corrections dropped by 50%. Staff spent less time on admin work and more on family engagement. About 15% of families received better support through improved accessibility.
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Amilia helped City Dance Arts, a Toronto dance studio, grow registrations by 64% in one year. The studio used Amilia’s... platform to automate payments and manage registrations online. This let the owner focus on teaching instead of admin work. City Dance Arts also used Amilia to sell products and run after-school programs. The platform made it easy to diversify revenue and expand quickly.
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Amilia helped Parts and Crafts, a makerspace for kids in Somerville, take over 90% of payments online. Staff no longer... work extra hours during registration. All member and payment data is now in one place. Amilia supports flexible payment plans and real-time tracking. Parents and staff find registration and payment easy. The organization saves time and money with Amilia.
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Amilia helped Quebec Dance School move class registrations online. The school saw a 27% revenue growth and a 45% increase... in online client checkouts from 2017 to 2019. Staff no longer managed long lines or paper errors. Clients created their own accounts, and payments were tracked easily. Instructors used Amilia to monitor participant progress and skills.
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SmartRec by Amilia helped Camp Funderblast save 5 hours a day by automating camp registration and admin tasks. The owner, Veronica,... used the time saved to open 2 more camps and add new programs. The business grew by 66% after switching from manual spreadsheets to SmartRec. The software made billing, payment tracking, and camper management easier. Veronica now has more time for planning, hiring, and expanding her camp.
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Amilia helped Little Kitchen Academy grow 207% year-over-year. LKA needed a registration system that could scale with their plan for... 400+ locations and 4,000 students per year. Manual payment processing wasted staff time. Amilia provided integrated payments, automated email marketing, waitlist management, and easy student info collection. LKA saw 34% of new business from referrals and opened 6 new locations in 2021.
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Amilia helped Homewood-Flossmoor Park District grow online revenue by 44% in two years. The district replaced its print brochure with... Amilia’s online registration system. This change made program setup faster and reduced planning time. Staff spent less time on manual updates and more on marketing. Residents found it easier to register for programs online. The district also used Pidj for instant SMS communication, improving community engagement.
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Amilia SmartRec helped Brookfield Parks & Recreation modernize their operations. Staff now save hours each week with automated waitlists and... online self-service. Residents enjoy fast, personalized communication and easy check-ins. The team can quickly update program spots and notify participants. Integration with Constant Contact improved targeted messaging. The new system is easy for all ages to use, including seniors.
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SmartRec by Amilia helped Grapevine Parks & Recreation boost monthly online revenue by 89%. The city integrated SmartRec into its... website, making registration easy for residents. Staff saved time by automating repetitive tasks. Over five years, Grapevine processed 225,000 transactions and $10.6 million in revenue. The new system improved community engagement and freed up staff for more valuable work.
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Amilia's SmartRec helped the Town of Montreal West cut data entry and admin work. Staff no longer enter the same... data into multiple systems. Registrations increased by over 27%. Revenue grew by more than $40,000 in the first year. Over 62,000 checkouts were completed through SmartRec. Staff now focus on program development and customer service.
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Amilia SmartRec helped the City of High Point’s parks and recreation department move to a paperless system. The old software... was unreliable and lacked real-time data and reporting. With SmartRec, staff gained access to cloud-based insights and easy financial reporting. Onboarding was simple for all skill levels. The department now uses real-time metrics to make decisions and improve community programs. Staff and residents benefit from better service and reliable technology.
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SmartRec by Amilia helped Park District of Oak Park fix its online registration. The old system was slow and hard... to use. Parents had to check out and fill forms for each activity. With SmartRec, 4,000 registrations happened in 30 minutes, earning $1.34M in revenue. Residents now enjoy single checkout, flexible payments, and no system crashes.
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