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Sports Case Studies and Customer Success Stories with Amilia

Coyote Center - Sports Facility

SmartRec helped Coyote Center move 80% of class sign-ups and payments online. Staff now spend more time helping athletes and... less on admin work. The center uses SmartRec for attendance lists, payment tracking, account reporting, automatic discounts, and calendar sync. Before, they tracked payments in Excel and handled registrations in person, which was slow and risky. Now, Coyote Center is the largest cheerleading training center in Quebec with over 500 athletes.

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Flyers All-Starz - Sports Facility

Amilia helped Flyers All-Starz manage rapid growth and reduce paperwork. The gym used Amilia for online registration, payments, and communication.... Coaches saved time and could focus more on training athletes. Parents registered and paid online, making the process easier. Flyers used Amilia’s marketing tools to promote new programs and locations. The software became essential for daily operations and customer service.

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Langley Gymnastics Foundation - Sports Facility

Amilia's SmartRec platform helped Langley Gymnastics Foundation move 80% of their registrations online. The club now handles over 500 simultaneous... online registrations when a session opens. The automatic billing feature saves the team 10 hours per week. Staff no longer need to manually check lists, freeing up time for other projects. The platform is user-friendly and reliable, even during peak times.

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Cheer Sport Sharks - Sports

SmartRec by Amilia helped Cheer Sport Sharks combine three software tools into one. The new system made online registration easier... and increased participation. Staff saved time and effort on enrollments and no longer needed to enter data by hand. Financial reports became accurate and easy to manage. Customers enjoyed a smoother registration process and could pay in installments or buy merchandise online.

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Gloucester Skating Club - Sports Facility

Amilia helped Gloucester Skating Club simplify management and reduce admin work. The club needed an easy system for online registration... and payments. Amilia replaced a complex old system and was chosen after a free trial. Now, 96% of payments are online and staff save time on admin tasks. Volunteers find the platform easy to use and spend less time on chores. The club manages 953 member accounts without extra work hours.

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Sports Montréal - Sports

SmartRec helped Sports Montréal move registrations online in 2009. Before, clients had to register in person. By 2012, 95% of... clients registered online, while competitors had no online option. Sports Montréal uses SmartRec’s open API to run their website and get business insights. The platform handles hundreds of registrations at once, supporting over 15,000 annual users. Sports Montréal and Amilia work together to improve the platform based on real user needs.

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Inspire Sports Victoria - Sports

Amilia helped Inspire Sports Victoria move all registrations online. The gym eliminated long lines and phone calls by using Amilia’s... SmartRec platform. In 2018, they had 628 members. By 2020, membership grew to 3,746, a 6x increase. 100% of registrations are now online. Families love the convenience. Communication tools helped keep members engaged during the pandemic. Amilia supported Inspire Sports Victoria’s rapid growth with responsive service.

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Government Administration Case Studies and Customer Success Stories with Amilia

Homewood-Flossmoor Park District - Government Administration

Amilia helped Homewood-Flossmoor Park District move from print brochures to online registration. The district saw a 44% increase in online... revenue over two years. Staff saved time by reducing brochure prep and managing programs closer to start dates. Residents found registration easier and more accessible. The district now uses Amilia and Pidj to improve communication and operations.

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Grapevine Parks & Recreation - Government Administration

SmartRec helped Grapevine Parks & Recreation fix their hard-to-use registration site. The new system made online registration easy and smooth... for residents. Staff saved time by automating tasks. Online revenue grew by 89% since 2019. Over 225,000 transactions and $10.6 million in revenue were processed in five years.

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City of Brookfield Parks & Recreation - Government Administration

Amilia SmartRec helped the City of Brookfield Parks & Recreation modernize their recreation management. Their old system was slow and... hard to use, causing staff to spend hours on manual tasks. With SmartRec, staff now save time with automated waitlists and easy online self-service. Residents enjoy fast check-ins and quick updates. Staff find the software simple and support is always available. The department saves hours every week on program management.

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Town of Montreal West - Government Administration

SmartRec by Amilia helped the Town of Montreal West cut down on admin work. Staff used to spend hours entering... registration data into multiple systems. With SmartRec, all client information is now centralized and online. Registrations increased by 27%. Revenue grew by over $40,000 in the first year. Payments by credit card went up by 50%. Staff now focus more on program development and customer service.

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City of High Point - Government Administration

Amilia SmartRec helped the City of High Point’s Parks and Recreation Department move to a paperless system. Their old software... was unreliable and lacked good reporting. With SmartRec, staff got real-time data and strong reporting tools. The onboarding was easy for everyone. Staff now use data to make better decisions. Customer service from Amilia was a key benefit.

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Hospitality Case Studies and Customer Success Stories with Amilia

Portage Township YMCA - Hospitality

Amilia helped Portage Township YMCA improve member experiences. The software lets members register for activities from home. Shannon Burhans, CEO,... says Amilia works to fit their needs. The YMCA can now better serve its community. Members have more control over their registration process.

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Anderson Area YMCA - Hospitality

Amilia helped Anderson Area YMCA improve their membership management. The CFO, Kelley Davies, praised the Amilia staff for their support.... Anderson Area YMCA wanted a partner that could adapt and grow with them. Amilia provided a solution that met their changing needs. The testimonial highlights a positive experience with Amilia's team and technology.

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Sparta-White YMCA - Hospitality

SmartRec by Amilia helped Sparta-White YMCA improve operations. Members now have more control and can do things on their own.... Staff spend less time on transactions and more time with members. Parents can sign up in five minutes instead of waiting days. Complaints from members have dropped a lot.

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Education Case Studies and Customer Success Stories with Amilia

Parts and Crafts - Education

Amilia helped Parts and Crafts, a makerspace for kids, manage registrations and payments online. Before Amilia, staff tracked payments in... spreadsheets and worked extra hours. Amilia let them offer flexible payment plans and track payments automatically. Over 90% of payments are now online. Staff saved time and did not need to work extra hours. Financial reports and real-time attendance lists made operations easier.

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Quebec Dance School - Education

SmartRec by Amilia helped Quebec Dance School move class registrations online. Before, staff managed long lines and paper forms, leading... to errors and stress. With Amilia, clients created accounts and registered from anywhere. The school tracked payments and sent reminders easily. From 2017 to 2019, revenue grew by 27% and online checkouts increased by 45%. Staff now focus on training dancers, not paperwork.

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Little Kitchen Academy - Education

Amilia helped Little Kitchen Academy grow 207% year-over-year. LKA needed a registration system that could scale with their plan for... 400+ locations and 4,000 students per year. Manual payment processing wasted staff time. Amilia provided integrated payments, automated email marketing, waitlist management, and easy student info collection. LKA saw 34% of new business from referrals and opened 6 new locations in 2021.

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Entertainment Case Studies and Customer Success Stories with Amilia

Cosmodome - Entertainment

SmartRec by Amilia helped Cosmodome automate camp and event registration. Before, staff managed forms and attendance lists by hand, which... took a lot of time. With SmartRec, Cosmodome switched to online registration, automated reporting, and digital attendance lists. This change saved time and money. Parents now register easily and get instant confirmation. Staff can focus more on helping visitors and less on paperwork.

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City Dance Arts - Entertainment

Amilia's eCommerce platform helped City Dance Arts manage online registrations, payments, and communications. The studio launched during the pandemic with... support from Beyond Dance Consulting. Automated payments saved time and reduced manual work. The platform enabled new revenue streams, like an online store and after-school programs. City Dance Arts grew participants by 64% from the 2020-2021 to 2021-2022 season.

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Events Services Case Studies and Customer Success Stories with Amilia

Camp Funderblast - Events Services

SmartRec helped Camp Funderblast save 5 hours a day on admin work. The camp director, Veronica, used SmartRec to manage... registrations, payments, and client data more easily. She opened 2 more camps and added new programs. The business grew by 66%. SmartRec made it easier to find camper information and improved parent satisfaction. Veronica could focus on important tasks and reach more communities.

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Other Industry Case Studies and Success Stories with Amilia

Homewood-Flossmoor Park District - Parks & Recreation

Amilia helped Homewood-Flossmoor Park District move away from print brochures and streamline their recreation program management. The district faced challenges... with outdated planning cycles, scheduling conflicts, and slow communication. With Amilia, they shortened planning timelines and improved flexibility. Staff saved time and focused more on marketing. Online registration became easier for residents. Gross revenue increased about 20% from 2022 to 2023, and another 20% from 2023 to 2024.

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Rady JCC - Community Centers

Amilia helped Rady JCC grow faster by meeting their unique needs. The platform made it easy for Rady JCC to... track increased revenue across departments. With more revenue, Rady JCC could explore and launch new programs. Zac Minuk from Rady JCC recommends Amilia for other JCCs. The solution supports growth and new opportunities for community centers.

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Miles Nadal JCC - Community Centers

Amilia SmartRec helped Miles Nadal JCC fix problems with old, hard-to-use software. The center had trouble with manual work, confusing... online registration, and no self-service for members. After switching to Amilia, members could register themselves and staff spent less time on data entry. The center saw 78.15% self-service in the last 12 months, with 10,164 active accounts and 19,348 active participants. Staff now focus more on helping the community and less on tedious tasks.

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Desjardins Aquatic Complex of Mascouche - Recreation

SmartRec helped Desjardins Aquatic Complex of Mascouche manage a surge in community demand. The team used SmartRec to quickly increase... program capacity and update registrations in real time. Residents signed up for 700 programs in one day. The complex earned $55,000 in revenue in a single day. The software made registration easy and reliable for the community.

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Park District of Oak Park - Parks & Recreation

SmartRec helped Park District of Oak Park improve online registration for 52,000 residents. Their old system was slow and hard... to use. SmartRec made payments easier, allowed single checkout, and automated billing. During the 2020 summer camp launch, they processed 4,000 registrations in 30 minutes and earned $1.34 million in revenue. Residents now enjoy a fast, mobile-friendly experience with fewer forms and no system crashes.

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