Amilia Overview

Amilia simplifies the way organizations manage their recreational activities and memberships online. This eCommerce platform supports community engagement by making it straightforward for users to find, register, and pay for activities. With over 6,600 locations leveraging Amilia, the software automates administrative tasks and enhances member experiences. Organizations benefit from streamlined operations and increased participation in their programs. A distinctive feature is the robust support Amilia offers, ensuring smooth integration and satisfaction for even the most demanding IT teams. This makes Amilia a trusted technology partner for over 1,500 organizations looking to improve their community interaction through recreation.

Use Cases

Customers recommend Merchandising, Engaging And Following Up, Membership Management, as the business use cases that they have been most satisfied with while using Amilia.

Other use cases:

  • Coaching
  • Billing And Invoice Management
  • Training & Onboarding
  • Contact List Management
  • Proposal & Quote Management
  • Contract Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Amilia.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Internal Communications
See all business priorities See less business priorities

Amilia Use-Cases and Business Priorities: Customer Satisfaction Data

Amilia works with different mediums / channels such as Website. Offline. Point Of Sale etc.

Amilia's features include Personalization, and Recording. and Amilia support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Amilia analytics capabilities include Custom Reports, and Analytics.

Reviews

"...They are always doing follow-ups with their client. ...." Peer review by Zoé F., Recreation and Tourism Coordinator, Sports

Peer review evidence (same sources as the product rating summary)

"...Wider eCommerce modules include online store management supporting the shopping cart sales of tickets, uniforms or activity merchandising integrating membership and product purchases into a single site...." Peer review
"...They are always doing follow-ups with their client. ...." Peer review by Zoé F., Recreation and Tourism Coordinator, Sports
"...Serving communities all over North America, we re changing the way people do things like online registration, manage their memberships, collect information via forms, streamline their operations and even sell branded merchandise on their website...." Peer review

Amilia, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Amilia is an eCommerce platform for activities and recreation, facilitating easy online registration and payment. Organizations can engage with their community effortlessly using Amilia.

Popular Business Setting

for Amilia

Top Industries

  • Sports
  • Hospitality
  • Education

Popular in

  • Small Business
  • Mid Market

Amilia is popular in Sports, Hospitality, and Education and is widely used by Small Business, and Mid Market,

Amilia Customer wins, Customer success stories, Case studies

How does Amilia address your Merchandising Challenges?

Why is Amilia the best choice for Engaging And Following Up?

What Are the key features of Amilia for Membership Management?

How efficiently Does Amilia manage your Coaching?

What solutions does Amilia provide for Billing And Invoice Management?

11 buyers and buying teams have used Cuspera to assess how well Amilia solved their E-Commerce Software needs. Cuspera uses 314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Westfield Area YMCA - Non Profit Organization Management - Medium

Westfield, USA

Amilia helped Westfield Area YMCA boost online sales by 46%. The YMCA faced frequent registration system crashes, leading to long lines and staff overload. Amilia's platform made registration easy an...d reliable for members. Online membership revenue grew by 90% and program revenue by 33%. Unique active members increased by 14%. Staff saved time and members enjoyed a smoother experience.

 

PTA of PS 154 Brooklyn - Education - Small

Brooklyn, USA

Amilia helped the PTA of PS 154 Brooklyn boost registration efficiency by 70%. The platform automated billing, added a time-protected cart, and enabled multi-child checkout. Manual enrollment correct...ions dropped by 50%. Staff spent less time on admin work and more on family engagement. About 15% of families received better support through improved accessibility.

 

JCC Denver - Non Profit Organization Management - Medium

Denver, USA

Amilia replaced eight disconnected systems at JCC Denver with one unified platform. 83% of transactions now happen via self-service, and 71% of member sign-ups are on mobile. Staff save 5-6 hours per... week during registration cycles. Membership is growing by double digits each month. Members can now buy memberships and fix payment issues online, reducing front desk workload.

 

Sparta-White YMCA - Non Profit Organization Management - Small

Sparta, USA

Amilia and Constant Contact helped Sparta-White YMCA move from paper-based to digital membership management. The YMCA now manages registrations and programs online, saving staff time and making it ea...sier for members to sign up. Their email newsletter reaches over 420 subscribers, with a 40% open rate and a 5% click-through rate. The team uses data and automation to improve communication and engagement. The integration supports growth and keeps the community connected.

 

Homewood-Flossmoor Park District - Government Administration - Small

Homewood, USA

Amilia helped Homewood-Flossmoor Park District grow online revenue by 44% in two years. The district replaced its print brochure with Amilia’s online registration system. This change made program set...up faster and reduced planning time. Staff spent less time on manual updates and more on marketing. Residents found it easier to register for programs online. The district also used Pidj for instant SMS communication, improving community engagement.

Homewood-Flossmoor Park District - Parks & Recreation

Amilia helped Homewood-Flossmoor Park District move away from print brochures and streamline their recreation program management. The district faced challenges with outdated planning cycles, scheduli...ng conflicts, and slow communication. With Amilia, they shortened planning timelines and improved flexibility. Staff saved time and focused more on marketing. Online registration became easier for residents. Gross revenue increased about 20% from 2022 to 2023, and another 20% from 2023 to 2024.

Amilia - Ecommerce For Activities

Video Thumbnail
lightning

Peers used Amilia for merchandising and engaging and following up

Amilia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.50/5

Read Reviews (40)
Analytics

4.13/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.50/5

Read Reviews (40)
Analytics

4.13/5

Read Reviews (5)

Software Failure Risk Guidance

?

for Amilia

Overall Risk Meter

Low Medium High

Top Failure Risks for Amilia

Amilia News

Partnership

Amilia and CampDoc Announce New Integration to Simplify Registration and Health Records for Camps and Youth Programs

Amilia and CampDoc have launched a new integration connecting Amilia's SmartRec platform with CampDoc's EHR system. This integration streamlines registration and health record management for camps and youth programs, enhancing operational efficiency and participant safety. It allows seamless data flow, reducing administrative tasks and improving access to critical health information.

Partnership

Amilia and CampDoc: A New integration for Camps and Youth Programs

Amilia and CampDoc have announced a new integration that connects Amilia's SmartRec with CampDoc's Electronic Health Record system. This partnership aims to streamline operations for camps and youth programs by automating data flow between registration and health records, enhancing participant safety and operational efficiency.

Partnership

Amilia + CampDoc Integration for Camps and Rec

Amilia and CampDoc have integrated their systems to streamline registration and health record management for camps and youth programs. This integration allows for automatic creation of secure health records upon registration, enhancing data accuracy and operational efficiency. The collaboration aims to reduce administrative burdens and improve the experience for both staff and families by aligning registration with health documentation.

Partnership

Amilia + Alaris for seamless Child Watch for nonprofits | Amilia

Amilia has partnered with Alaris to enhance Child Watch programs for nonprofits, such as YMCAs and community centers. This collaboration integrates Amilia SmartRec with Alaris' digital check-in solutions, improving child safety, attendance management, and parent communication. The partnership aims to streamline operations and provide a safer, more efficient experience for organizations and families.

Amilia Profile

Company Name

Amilia

Company Website

https://www.amilia.com/

HQ Location

1751 Richardson St., Suite 3.105, Montreal, QC H3K 1G6, CA

Employees

51-200

Social

Financials

PRIVATE