AIhelp Overview

AIHelp is an AI Customer Support Platform that enhances customer relationships and scales best practices via personalized, instant support. Features include in-app messaging, AI chatbot, push notifications, and web chat.

Use Cases

Customers recommend Engagement Management, Measuring Customer Satisfaction, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using AIhelp.

Other use cases:

  • Workflow Management
  • Helpdesk Management
  • Channel Management
  • Touchpoint Management
  • Promotion Management
  • Lead Management
  • Conversion Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using AIhelp.

Other priorities:

  • Scale Best Practices
  • Improve Brand Engagement
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AIhelp Use-Cases and Business Priorities: Customer Satisfaction Data

AIhelp works with different mediums / channels such as Chat, Games, and Mobile,

AIhelp's features include Alerts: Popups & Notifications, Bot, and Personalization.

Reviews

"...it enables you customize your support and configure any workflow...." Peer review from ShareFun Network

AIhelp, Unbabel, SatisMeter, Sense, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AIhelp

Top Industries

  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

AIhelp is popular in Internet, and Information Technology And Services, and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on AIhelp Use Cases

What makes AIhelp ideal for Engagement Management?

AIHelp Engagement Management enables organizations to interact with customers across multiple channels, including live chat, mobile apps, and social media platforms. This capability helps to improve customer engagement, address concerns, and foster stronger relationships. AIHelp's engagement features also aid in gathering customer feedback and monitoring performance across the entire application ecosystem.
"...As a result, a more enjoyable gaming experience and a spike of customer engagement was achieved. ..." Clash of Kings "AIHelp helped us become more productive

What Are the key features of AIhelp for Measuring Customer Satisfaction?

AIhelp provides in-app customer support and messaging tools, including AI chatbots. These tools enhance user satisfaction through personalized support, automated responses, and efficient problem resolution. This results in improved user engagement, increased retention, and higher rankings.
"...The customer support platform is designed to help businesses enhance customer satisfaction by providing tools for in-app messaging and operations via an AI chat bot, auto-check forms, push notifications, alerts, spotlight, app indexing, and more...." Peer review

How efficiently Does AIhelp manage your Sending & Publishing Communications?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well AIhelp solved their Chatbot needs. Cuspera uses 303 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

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Peers used AIhelp for engagement management and measuring customer satisfaction

AIhelp Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (21)
Custom Reports

4.62/5

Read Reviews (26)
Analytics

4.53/5

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (21)
Custom Reports

4.62/5

Read Reviews (26)
Analytics

4.53/5

Read Reviews (19)

Software Failure Risk Guidance

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for AIhelp

Overall Risk Meter

Low Medium High

Top Failure Risks for AIhelp

AIHelp Profile

Company Name

AIHelp

Company Website

https://aihelp.net/

HQ Location

UNIT 806, 8/F TOWER II CHEUNG SHA WAN PLAZA 833 CHEUNG SHA WAN RD KLN, 999077, HK

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