AIhelp Overview
This is a summary of the comprehensive capabilities and benefits of AIhelp based on over 303 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
AIhelp, Unbabel, SatisMeter, Sense, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if AIhelp is right for your needs? Our Cuspera AI engine can evaluate how AIhelp fits your specific business needs, industry, and context. Get your personalized assessment report today.
AIhelp supports business activities such as:
- Engagement Management
- Measuring Customer Satisfaction
- Sending & Publishing Communications
- Workflow Management
- Helpdesk Management
AIhelp can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Scale Best Practices, and Improve Brand Engagement. It can help manage these activities if you use Chat Games and Mobile for these needs. As a solution, AIhelp's capabilities include Alerts: Popups & Notifications, Bot, and Personalization.
AIhelp Internet Vertical is its biggest customer base.
Reviews
"...By improving customer service interaction, AIHelp has been working on the well-developed and customizable support solution, using Machine Learning for powerful cloud-based analytics...." We are making Customer Support -Legendary.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well AIhelp solved their Chatbot needs. Cuspera uses 303 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using AIhelp.
Use Cases
Peers recommend Engagement Management , Measuring Customer Satisfaction , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using AIhelp.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.75/5 ★ |
"...By improving customer service interaction, AIHelp has been working on the well-developed and customizable support solution, using Machine Learning for powerful cloud-based analytics...." We are making Customer Support -Legendary. |
| engaging and following up |
4.68/5 ★ |
"...The Live Chat contains smart view and operation that enable you to be engaged with your priceless VIP customers. ..." Chatbot, In-App Messaging & Operations and others |
| Measuring Customer Satisfaction with Chat |
4.88/5 ★ |
"...And here AIHelp coming handy, as you know customer satisfaction is increasing, therefor developers created smart Chatbots, which successfully serve their clients...." We are making Customer Support -Legendary. |
| Sending & Publishing Communications with Games and Mobile |
4.40/5 ★ |
"...A push notification can help publisher to send real-time message to users who are away from the app...." Chatbot, In-App Messaging & Operations and others |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.75/5 ★ |
"...By improving customer service interaction, AIHelp has been working on the well-developed and customizable support solution, using Machine Learning for powerful cloud-based analytics...." We are making Customer Support -Legendary. |
|
| engaging and following up |
4.75/5 ★ |
| Measuring Customer Satisfaction with Chat |
4.88/5 ★ |
"...And here AIHelp coming handy, as you know customer satisfaction is increasing, therefor developers created smart Chatbots, which successfully serve their clients...." We are making Customer Support -Legendary. |
|
| Sending & Publishing Communications with Games and Mobile |
4.40/5 ★ |
"...A push notification can help publisher to send real-time message to users who are away from the app...." Chatbot, In-App Messaging & Operations and others |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 303 insights from peers and experts to help you assess how these AIhelp use cases fit your Chatbot needs.
Popular Business Setting
for AIhelp
Top Industries
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used AIhelp to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for AIhelp
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (17) |
| bot | Read Reviews (13) |
| Personalization | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (17) |
| bot | Read Reviews (13) |
| Personalization | Read Reviews (12) |
IT and Other Capabilities
for AIhelp
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (8) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (8) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (78) |
| Chat Support | Read Reviews (12) |
| Email Support | Read Reviews (6) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (78) |
| Chat Support | Read Reviews (12) |
| Email Support | Read Reviews (6) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (19) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (19) |
Software Failure Risk Guidance
?for AIhelp
Overall Risk Meter
Top Failure Risks for AIhelp
Vendor Profile Details
Company Name
AIHelp
Company Website
https://aihelp.net/HQ Location
UNIT 806, 8/F TOWER II CHEUNG SHA WAN PLAZA 833 CHEUNG SHA WAN RD KLN, 999077, HK
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