Advocately Overview

This is a summary of the comprehensive capabilities and benefits of Advocately based on over 237 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Advocately, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Advocately is right for your needs? Our Cuspera AI engine can evaluate how Advocately fits your specific business needs, industry, and context. Get your personalized assessment report today.

Advocately supports business activities such as:

  • Rating And Review Management
  • Measuring Net Promoter Score
  • Sending & Publishing Communications
  • Engaging And Following Up
  • Advocacy Management

Advocately can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Brand Engagement, Build Brand Awareness, etc. It can help manage these activities if you use Promotions and E-Mail for these needs. As a solution, Advocately's capabilities include Feedback Surveys, and Personalization.

Advocately Computer Software Vertical is its biggest customer base.

Reviews

"...By taking control of the online review process, most companies can comfortably get 10x as many reviews as they do organically...." Peer review from Advocately

Cuspera Reviews

27 buyers and buying teams have used Cuspera to assess how well Advocately solved their Reviews and Reputation needs. Cuspera uses 237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Advocately.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve ROI
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Measuring Net Promoter Score , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Advocately.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management

4.86/5 ★

Read Reviews (19)

"...By taking control of the online review process, most companies can comfortably get 10x as many reviews as they do organically...."
Measuring Net Promoter Score with Promotions

3.63/5 ★

Read Reviews (18)

"...The concept is fairly straightforward - you collect NPS survey data from your users (if your organization offers a SaaS product for example), and Advocately automates the process of asking your users for reviews on your favourite review platform - such as Capterra...."
Sending & Publishing Communications with E-Mail and Promotions

4.55/5 ★

Read Reviews (5)

"...Sending personalised emails via gmail to our "promoter" customer base in the background with little input from us...."
PEER EXPERIENCES
Rating And Review Management

4.86/5 ★

Read Reviews (19)

"...By taking control of the online review process, most companies can comfortably get 10x as many reviews as they do organically...." Peer review from Advocately
Measuring Net Promoter Score with Promotions

3.63/5 ★

Read Reviews (18)

"...The concept is fairly straightforward - you collect NPS survey data from your users (if your organization offers a SaaS product for example), and Advocately automates the process of asking your users for reviews on your favourite review platform - such as Capterra...." Peer review by Garrett G., Marketing Manager - Technology, Computer Software
Sending & Publishing Communications with E-Mail and Promotions

4.55/5 ★

Read Reviews (5)

"...Sending personalised emails via gmail to our "promoter" customer base in the background with little input from us...." Peer review by Jimmy C., Computer Software

15+ more Business Use Cases

Our AI advisor, Wyz, harnessed 237 insights from peers and experts to help you assess how these Advocately use cases fit your Reviews and Reputation needs.

Popular Business Setting

for Advocately

Top Industries

  • Computer Software
  • Internet
  • Accounting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Advocately to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Advocately

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

3.73/5 ★

Read Reviews (8)
Personalization

4.62/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Feedback surveys

3.73/5 ★

Read Reviews (8)
Personalization

4.62/5 ★

Read Reviews (7)

IT and Other Capabilities

for Advocately

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.25/5 ★

Read Reviews (19)
Data Export

2.78/5 ★

Read Reviews (5)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.25/5 ★

Read Reviews (19)
Data Export

2.78/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5 ★

Read Reviews (30)
Email Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.88/5 ★

Read Reviews (2)
Chat Support

3.08/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5 ★

Read Reviews (30)
Email Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.88/5 ★

Read Reviews (2)
Chat Support

3.08/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Analytics

2.80/5 ★

Read Reviews (13)
Custom Reports

2.58/5 ★

Read Reviews (18)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Analytics

2.80/5 ★

Read Reviews (13)
Custom Reports

2.58/5 ★

Read Reviews (18)

Software Failure Risk Guidance

?

for Advocately

Overall Risk Meter

Low Medium High

Top Failure Risks for Advocately

Vendor Profile Details

Company Name

G2

Company Website

https://www.g2.com/

HQ Location

100 S Wacker Dr STE 600 Chicago, IL 60606

Employees

501-1000

Social

Financials

SERIES D