Advocately Overview

Advocately is an intuitive B2B SaaS platform for managing and mobilizing happy customers to increase sales and ROI. It automates review generation, tracks and responds to reviews, and boosts search engine rankings.

Use Cases

Customers recommend Rating And Review Management, Measuring Net Promoter Score, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Advocately.

Other use cases:

  • Engaging And Following Up
  • Advocacy Management
  • Sales Review & Feedback
  • Content Management
  • Training & Onboarding
  • Campaign Management
  • Proposal & Quote Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Advocately.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve ROI
  • Scale Best Practices
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Advocately Use-Cases and Business Priorities: Customer Satisfaction Data

Advocately works with different mediums / channels such as Promotions, and E-Mail,

Advocately's features include Feedback Surveys, and Personalization.


"...Advocately is a super easy to use tool for generating more reviews or any other customer advocacy you're looking for...." Peer review from Computer Software

Advocately, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Advocately

Top Industries

  • Computer Software
  • Internet
  • Accounting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Advocately is popular in Computer Software, Internet, and Accounting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Advocately Use Cases

How does Advocately facilitate Rating And Review Management?

Advocately streamlines the process of soliciting customer reviews. The platform automates the outreach process and ensures that only satisfied customers are asked to provide feedback. Advocately enables businesses to collect a significant number of positive reviews, ultimately enhancing online visibility and search engine optimization.
"...When you're trying to build reviews online, it's really great to do it through advocately so you can automate the whole process WITHOUT having to check who already wrote a review...." Peer review by Lyla R., Recruitment Marketing, Financial Services

How can Advocately enhance your Measuring Net Promoter Score process?

Advocately enables organizations to measure Net Promoter Score (NPS) by automating the process of collecting NPS survey data and using the results to generate customer reviews on platforms like Capterra and G2 Crowd. It offers insights and best practices to optimize NPS campaigns and achieve a high response rate. A limitation is that the platform lacks predictive analytics to target NPS surveys to users most likely to respond.
"...We used to get those reviews contributing to NPS...." Peer review by Angus G., Information Technology and Services

What benefits does Advocately offer for Engaging And Following Up?

How can Advocately optimize your Advocacy Management Workflow?

15+ more Business Use Cases

27 buyers and buying teams have used Cuspera to assess how well Advocately solved their Reviews and Reputation needs. Cuspera uses 237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.


Peers used Advocately for rating and review management and measuring net promoter score

Advocately Features

  • Low
  • Medium
  • High
AI Powered


Read Reviews (2)


Read Reviews (13)
Custom Reports


Read Reviews (18)
AI Powered


Read Reviews (2)


Read Reviews (13)
Custom Reports


Read Reviews (18)

Software Failure Risk Guidance


for Advocately

Overall Risk Meter

Low Medium High

Top Failure Risks for Advocately

G2 News

ComplyAdvantage Recognized by G2 as a Leader in AML and Governance, Risk & Compliance

Read about ComplyAdvantage's latest ranking as a Leader in two G2 categories: Anti-Money Laundering and Governance Risk & Compliance.

01 Jul 2024 - source

G2 Profile

Company Name


Company Website

HQ Location

100 S Wacker Dr STE 600 Chicago, IL 60606