Overview: Zendesk Sell and Ad Orbit as CRM Category solutions.
Zendesk Sell and Ad Orbit cater to distinct CRM needs. Zendesk Sell excels with robust communication and sales tracking, appealing to a wide user base from large enterprises to smaller businesses across various industries like consumer services and goods. Ad Orbit, however, is more tailored to large enterprises focused on media production and publishing, emphasizing communication management and advertisement. Both provide unique feature sets, aligned to their respective user segments, though Zendesk Sell boasts broader integration and customization capabilities, while Ad Orbit focuses on digital presence enhancement.
Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
Ad Orbit: Maghub's platform automates advertising and maximizes campaign success. Ad Orbit's CRM enhances sales efficiency.
Zendesk Sell and Ad Orbit: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zendesk Sell emphasizes communication management and effective tracking of sales activities, supporting user needs through tools like lead tracking and call recording. It's an asset for businesses focusing on client engagement and sales monitoring. read more →
Ad Orbit specializes in communication management and advertising, enabling users to efficiently manage subscriptions and workflows. It is designed for those within media and publishing sectors seeking streamlined communication processes. read more →
Business Goals
Zendesk Sell aids businesses in boosting sales and enhancing customer relationships. Its offerings align with strategic objectives like customer acquisition and efficiency improvements, suitable for a diverse range of strategic goals. read more →
Ad Orbit is aimed at increasing sales and enhancing customer engagement, with a focus on improving digital presence, making it ideal for enterprises prioritizing visibility in the digital landscape. read more →
Core Features
Zendesk Sell stands out with its analytics, customization, and integration features, supporting complex reporting and seamless data migration. These features benefit users looking for deep data insights and integration capabilities. read more →
Ad Orbit offers ease of data management and reporting with features like custom reports and integration, vital for users requiring efficient data handling and streamlined operations. read more →
Vendor Support
Zendesk Sell provides extensive support options including 24/7 availability, ensuring users across all time zones can obtain help promptly, reflecting its commitment to maintaining operational ease. read more →
Ad Orbit offers a range of support services like chat and 24/7 support, reflecting its customer-centered approach but with less emphasis on direct phone or email support compared to Zendesk. read more →
Segments and Industries
Zendesk Sell is predominantly used by large enterprises and mid-market businesses, cutting across sectors such as consumer services and marketing. Its versatility accommodates various scale operations. read more →
Ad Orbit is utilized by large enterprises, primarily within publishing and media production, indicating its niche focus on industries reliant on effective communication and digital presence. read more →
Operational Alignment
Zendesk Sell fits seamlessly into diverse operational workflows from basic sales processes to complex engagement strategies, accommodating varying business environments. read more →
Ad Orbit aligns best with businesses focused on streamlining media and publishing operations, particularly those needing efficient advertisement and subscription management systems. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zendesk Sell in Action: Unique Use Cases
How efficiently Does Zendesk Sell manage your Communication Management?
How can Zendesk Sell optimize your Engagement Management Workflow?
How does Zendesk Sell facilitate Contact List Management?
How can Zendesk Sell enhance your Lead Tracking process?
Ad Orbit in Action: Unique Use Cases
How does Ad Orbit address your Advertisement Challenges?
How does Ad Orbit facilitate Subscription Management?
How does Ad Orbit address your Sales Document Management Challenges?
News
Latest Zendesk Sell News
Geekflare's This Week in Business Tech: Zendesk's New - Inkl
Zendesk introduced a new outcome-based pricing model for AI agents, ensuring businesses pay only when AI agents successfully resolve customer issues. This model was announced during the Zendesk Relate 2025 event by CEO Tom Eggemeier.
