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Compare Whatfix vs Aternity

Comparison Summary

For Whatfix vs Aternity comparison, Our AI algorithm looked at 2969 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Whatfix and Aternity to solve their respective business needs.

logo Whatfix

Focus area

  • training & onboarding
  • Helpdesk Management with Phone Calls

Whatfix is better than Aternity for

logo Aternity

Focus area

  • collaboration
  • Helpdesk Management with Phone Calls

Aternity is better than Whatfix for

About

Digital Adoption platform enabling on-demand learning, automated, intelligent content, in-app training and more.

The Digital Experience Management Company

Age

2004

Financials

Business Need

Total Processes
(we found evidences for)

32

34

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction


training & onboarding


helpdesk management


engagement management

engaging and following up


workflow management


content management

searching for content


knowledge management



customer feedback management

measuring customer satisfaction

measuring net promoter score


customer case management



communication management

sending & publishing communications


segmentation and targeting


lifetime value management


campaign management


competitive intelligence


courses & assessment

create learning path

track learning progress


relationship management


trade show marketing



business development


account management



rating and review management


performance management


contract management


sales document management

contract management






sales review & feedback


products & pricelist management


lead qualification: technographic


lead qualification

lead qualification: technographic


customise loyalty program


loyalty management

customise loyalty program



generation of new leads


international marketing



meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Improve ROI

  • See 2 more
  • Improve efficiency

  • Improve digital and social presence

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Acquire customers

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • website

  • chat

  • Skype

  • video

  • offline

  • on premises

  • Slack

  • See 8 more
  • phone calls

  • e-mail

  • mobile

  • mobile app

  • website

  • chat

  • Skype

  • video

  • offline

  • on premises

  • Slack

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting