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Compare Optimizely Digital Experience Platform vs Whatfix

Comparison Summary

This comparison report of Optimizely Digital Experience Platform vs. Whatfix is based on a specific set of business needs and context. The comparison uses 6482 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Optimizely Digital Experience Platform and Whatfix

Optimizely Digital Experience Platform, Whatfix, SAP Fiori, Kurtosys, etc., belong to a category of solutions that help Digital Experience Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Optimizely Digital Experience Platform covers Engagement Management with Website, Products & Pricelist Management with Website, Social Media Management with Website, Training & Onboarding with Website, etc.

Whatfix focuses on Enhancing Digital Adoption Via Personalized Onboarding, Reduce Support Calls with Phone Calls, Engagement Management, Workflow Management, etc.

"Optimizely Performance Edge allows us to scale our CRO program without slowing down our site. " - Alex Wald

"Nothing irritates me more than whenever I’m trying to partner with a company and they don’t really receive my feedback or are not willing to test the limits and see what we can do,” Castorina told us. “And the Whatfix team was the opposite. They wen...t above and beyond to make our roadmap within Self Help go from a concept to what it is today. So I was really, really happy with that. " - Eric Castorina

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Optimizely Digital Experience Platform

Focus area

Optimizely Digital Experience Platform is better than Whatfix for

Software Failure Risk

  • medium

logo Whatfix

Focus area

Whatfix is better than Optimizely Digital Experience Platform for

Software Failure Risk

  • medium

About

Digital Experience Platform to unlock digital potential

Digital Adoption platform enabling on-demand learning, automated, intelligent content, in-app training and more.

Financials

SERIES D

SERIES D

Business Need

Total Processes
(we found evidences for)

82

32

Total Goals
(we found evidences for)

19

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


products & pricelist management


training & onboarding


social media management

social media analytics

scheduling post to social media



searching for content


communication management

sending & publishing communications

tracking & monitoring communications



campaign management

campaign analytics



generation of new leads


knowledge management


segmentation and targeting



helpdesk management


sales document management

proposal & quote management

contract management


conversion management


competitive intelligence


workflow management



customer feedback management

measuring customer satisfaction


account management




rating and review management



contact list management


lead qualification

lead qualification: technographic






lifetime value management





business development


courses & assessment


relationship management


customer case management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Improve navigation

  • Improve consistency

  • Increase customer life time value

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Reduce bounce

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Manage risk

  • See 16 more
  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • website

  • video

  • e-mail

  • mobile

  • mobile app

  • promotions

  • games

  • blogs

  • user generated content

  • offline

  • social media

  • events

  • Twitter

  • trade shows

  • on premises

  • See 13 more
  • phone calls

  • website

  • video

  • e-mail

  • mobile

  • mobile app

  • promotions

  • games

  • blogs

  • user generated content

  • offline

  • social media

  • events

  • Twitter

  • trade shows

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting