Inline Manual: Product updates, Customer stories, and Insights | 2026 Cuspera

Inline Manual helped LMC improve feature adoption in their Teamio recruitment software. LMC needed a way to guide users without relying on developers. With Inline Manual, they created in-app experien...ces and walkthroughs quickly and easily. They used segmentation to target new users and boost Inbox feature usage. As a result, 77% of targeted users visited the Inbox and 73% completed the walkthrough. LMC reduced developer costs and increased customer satisfaction.
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Inline Manual helped SAI360 improve the user experience for their BWise risk management software. SAI360 used Inline Manual to give users instant, in-app support and training. This reduced the need f...or traditional training and made it easier for users to get help. SAI360 used features like tooltips, walkthroughs, and segmentation to personalize support. As a result, users learned faster and felt more confident using BWise.
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Inline Manual helped Doccle improve user onboarding and in-app guidance. Doccle used Inline Manual to add tooltips, pop-up modals, and personalized walkthroughs. This reduced support tickets and impr...oved user engagement. Doccle saw 99% of target users adopt the new eBox feature after using Inline Manual’s hotspot and modal tools. The solution allowed Doccle to make changes without needing developer help.
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Inline Manual helped Currie & Brown improve digital adoption for their Unit4 ERP system. Currie & Brown struggled to keep training materials updated and relevant as their company grew. They used Inli...ne Manual to add walkthroughs, tooltips, and guides in multiple languages. This made training easier and reduced the need for quick card guides. Over 2000 users now benefit from the solution, with less time spent on support and training material updates.
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