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WalkMe Digital Adoption Platform vs Glassbox Digital: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of WalkMe Digital Adoption Platform vs. Glassbox Digital is based on a specific set of business needs and context. The comparison uses 4430 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing WalkMe Digital Adoption Platform and Glassbox Digital

WalkMe Digital Adoption Platform, Glassbox Digital, Algolia, Pendo, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

WalkMe Digital Adoption Platform covers Engagement Management, Training & Onboarding, Helpdesk Management, Workflow Management, etc.

Glassbox Digital focuses on Engagement Management with Mobile, Customer Feedback Management, Products & Pricelist Management with Mobile, Campaign Management, etc.

"We want our employees to focus on our core business activities and not multiple HR processes and procedures—and WalkMe helps us do just that. " - Nikolaj Høstmark Petersen

"Glassbox insights are a part of our everyday conversations whether dealing with conversion issues and customer complaints or on a strategic level evaluating business cases and prioritizing efforts. Seeing the customer's perspective has enabled us to... make more effective business decisions and deliver better personalized experiences. " - Nick

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo WalkMe Digital Adoption Platform

Focus area

WalkMe Digital Adoption Platform is better than Glassbox Digital for

Software Failure Risk

  • low

logo Glassbox Digital

Focus area

Software Failure Risk

  • medium

About

WalkMe‚ - Digital Adoption Platform

Glassbox: Innovative Digital Customer Experience Solutions

Age

2011

Financials

SERIES G

SERIES C

Business Need

Total Processes
(we found evidences for)

77

24

Total Goals
(we found evidences for)

17

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


helpdesk management


workflow management



customer feedback management

measuring customer satisfaction

measuring net promoter score



knowledge management

creating knowledge base


generation of new leads


products & pricelist management


communication management

sending & publishing communications


social media management

social media analytics


lifetime value management


content management





sales document management

proposal & quote management

contract management


lead qualification

lead qualification: technographic


conference call management


campaign management

campaign analytics


relationship management




rating and review management



sales call management


category management


performance management





loyalty management

customise loyalty program


account management


competitive intelligence



community building




contact list management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve navigation

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve consistency

  • Increase customer life time value

  • Improve efficiency

  • Improve stakeholder relations

  • See 14 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • mobile

  • website

  • mobile app

  • phone calls

  • offline

  • See 2 more
  • mobile

  • website

  • mobile app

  • phone calls

  • offline

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting