Overview: Velti and Extu as Customer Loyalty Management Category solutions.
Velti and Extu both cater to the Customer Loyalty Management sector yet differ in their strengths. Velti excels in engagement and feedback management, offering robust AI-powered features and continuous support. Extu, on the other hand, focuses on enhancing loyalty programs with strong analytics and custom reporting. Both products support diverse channels and seek to foster customer relationships, but Velti provides a broader set of capabilities, while Extu specializes in loyalty customization.
Velti: Velti specializes in mobile marketing, utilizing AI and data science for brand awareness. Gamified loyalty programs are also offered to enhance customer engagement.
Extu: Incentive Solutions helps businesses exceed sales and marketing goals through customer loyalty, travel, and online incentive programs. Extu boosts sales and maximizes marketing spend with digital marketing and incentive solutions.
Velti and Extu: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Velti shines in engagement management and follows up with capabilities that include customer feedback and content management. read more →
Extu stands out with robust loyalty management and customized loyalty programs; includes incentives and channel marketing. read more →
Business Goals
Velti aims to enhance customer relationships and acquire customers, focusing on increasing lifetime value and brand awareness. read more →
Extu focuses on improving sales and ROI, enhancing customer relationships, and expanding market share. read more →
Core Features
Velti's standout features include AI-powered analytics, custom reports, and seamless data integration. read more →
Extu offers strong capabilities in custom reports and analytics, with integral data import and export features. read more →
Vendor Support
Velti provides comprehensive support including 24/7 service, email, chat, and phone assistance. read more →
Extu offers consistent 24/7 support with additional chat and limited phone and email options. read more →
Segments and Industries
Velti is used across various undefined industries, adapting to multiple customer segments. read more →
Extu finds utilization in undefined sectors, serving equally diverse customer segments. read more →
Operational Alignment
Velti integrates smoothly into workflows through promotions and mobile channels, targeting engagement. read more →
Extu fits well into channel-centric operations, leveraging partners, websites, and user-generated content. read more →
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Velti in Action: Unique Use Cases
What benefits does Velti offer for Engagement Management?
How does Velti address your Customer Feedback Management Challenges?
How does Velti address your Lifetime Value Management Challenges?
Extu in Action: Unique Use Cases
How can Extu enhance your Loyalty Management process?
What solutions does Extu provide for Sales Incentive Management?
How can Extu enhance your Channel Marketing process?
What Are the key features of Extu for Account Management?
Alternatives
News
Latest Velti News
Velti Schedules First Quarter 2013 Earnings Release for May 13, 2013 - AOL
Velti will announce its first-quarter 2013 earnings on May 13, 2013.
Latest Extu News
Extu Achieves SOC 2 Type 2 Compliance for Channel Incentive and Marketing Solutions
Extu.com achieves SOC 2 Type 2 compliance for its channel incentive and marketing solutions.