Overview: VCC Live® and vCloud NFV as Contact Center Software Category solutions.

VCC Live®: VCC Live offers customizable cloud contact center software for managing inbound and outbound communication. Multiple channels like voice, SMS, and email are supported.

vCloud NFV: vCloud NFV is a modular, multi-tenant NFV platform for Communications Service Providers. It integrates various functions for network virtualization.

VCC Live® and vCloud NFV: Best activities based on customer satisfaction

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Applying your context and needs changes the comparison

VCC Live® in Action: Unique Use Cases

What makes VCC Live® ideal for Helpdesk Management?

How can VCC Live® optimize your Engagement Management Workflow?

What solutions does VCC Live® provide for Workflow Management?

vCloud NFV in Action: Unique Use Cases

How can vCloud NFV enhance your Training & Onboarding process?

News

Latest VCC Live® news

VCC Live Boosts VCC 360 With Global SIP Trunking Through DIDWW Partnership

VCC Live has partnered with DIDWW to integrate global SIP trunking and virtual phone number services into the VCC 360 cloud contact center platform. This collaboration enables VCC Live to offer expanded international telephony coverage and immediate number provisioning, enhancing service reliability and reach for enterprise customers seeking robust VoIP and contact center solutions.

15/05/2025 - source

Latest vCloud NFV news

Broadcom Boosts VMware Private Cloud Security With vDefend, Avi

Broadcom has enhanced VMware's vDefend and Avi Load Balancer with new security capabilities for private cloud, Kubernetes, and AI workloads. Updates include API protection, AI-assisted operations, and air-gapped security. These improvements aim to address the growing complexity of private cloud environments and the increasing security demands of AI workloads. The updates are available in vDefend SSP 5.2, vDefend 9.1.1, Avi Load Balancer 32.1.4, and vACT 3.0, compatible with VMware Cloud Foundation 9.1.

08/08/2026 - source