cuspera logo CUSPERA

Thematic vs SurveyLegend: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Thematic vs. SurveyLegend is based on a specific set of business needs and context. The comparison uses 4180 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Thematic and SurveyLegend

Thematic, SurveyLegend, CustomerSure, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Thematic covers Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

SurveyLegend focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Thematic

Focus area

Thematic is better than SurveyLegend for

Software Failure Risk

  • low

logo SurveyLegend

Focus area

Software Failure Risk

  • medium

About

Feedback Analysis Platform to Unlock the value of product

Survey App to create mobile-friendly surveys with ease

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

39

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


helpdesk management



social media management

social media analytics


rating and review management


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program




lead qualification

lead qualification: technographic


knowledge management


lifetime value management


communication management

sending & publishing communications


training & onboarding


sales document management

proposal & quote management




content management







Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • website

  • e-mail

  • social media

  • offline

  • mobile

  • promotions

  • on premises

  • Facebook

  • Twitter

  • LinkedIn

  • Pinterest

  • point of sale

  • trade shows

  • See 10 more
  • website

  • e-mail

  • social media

  • offline

  • mobile

  • promotions

  • on premises

  • Facebook

  • Twitter

  • LinkedIn

  • Pinterest

  • point of sale

  • trade shows

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

high

{{{rsh_C_1}}}

Business Setting