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SurveyMonkey CX vs YetPulse: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyMonkey CX vs. YetPulse is based on a specific set of business needs and context. The comparison uses 1324 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMonkey CX and YetPulse

SurveyMonkey CX, YetPulse, SatisMeter, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyMonkey CX covers Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.

YetPulse focuses on Customer Feedback Management with E-Mail, Sales Document Management, Communication Management with E-Mail, Sales Review & Feedback, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

logo YetPulse

Focus area

YetPulse is better than SurveyMonkey CX for

Software Failure Risk

  • medium

About

Feedback management tool to build a CX program that adapts to customer needs

blog dedicated to helping you conduct surveys.

Age

1999

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

31

Total Goals
(we found evidences for)

7

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


campaign management


competitive intelligence


helpdesk management


content management



training & onboarding


rating and review management



conference call management



products & pricelist management


workflow management


sales review & feedback


social media management

engaging on social media


communication management

sending & publishing communications



proposal & quote management


sales document management

proposal & quote management




motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • See 4 more
  • Improve efficiency

  • Enhance customer relationships

  • Improve internal communications

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • promotions

  • text SMS

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • chat

  • video

  • Slack

  • See 9 more
  • e-mail

  • website

  • social media

  • promotions

  • text SMS

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • chat

  • video

  • Slack

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting