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SurveyMonkey CX vs SelectSurvey.NET: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyMonkey CX vs. SelectSurvey.NET is based on a specific set of business needs and context. The comparison uses 1474 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMonkey CX and SelectSurvey.NET

SurveyMonkey CX, SelectSurvey.NET, SatisMeter, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyMonkey CX covers Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.

SelectSurvey.NET focuses on Collecting Feedback with Website, White-Labeled Surveys with Video, Competitive Intelligence with Promotions, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyMonkey CX

Focus area

SurveyMonkey CX is better than SelectSurvey.NET for

Software Failure Risk

  • medium

logo SelectSurvey.NET

Focus area

Software Failure Risk

  • medium

About

Feedback management tool to build a CX program that adapts to customer needs

Survey software built using Microsoft's cutting-edge .NET technology

Age

1999

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

22

Total Goals
(we found evidences for)

7

2

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


campaign management


competitive intelligence


helpdesk management


content management



training & onboarding


rating and review management



conference call management



products & pricelist management


workflow management



communication management

sending & publishing communications




sales document management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • See 4 more
  • Build brand awareness

  • Acquire customers

Top Channels

Channels Used

  • e-mail

  • website

  • video

  • promotions

  • coupons

  • offline

  • trade shows

  • user generated content

  • blogs

  • See 6 more
  • e-mail

  • website

  • video

  • promotions

  • coupons

  • offline

  • trade shows

  • user generated content

  • blogs

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting