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Compare Suitecrm vs Copper

Comparison Summary

For Suitecrm vs Copper comparison, Our AI algorithm looked at 6204 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Suitecrm and Copper to solve their respective business needs.

Pros and cons of Suitecrm and Copper

Suitecrm is more suited to businesses that require Engagement Management and Sales Document Management with Mobile where as Copper is focused towards Engagement Management with E-Mail and Contact List Management with E-Mail .

Both Suitecrm and Copper are CRM software, peers recommend Suitecrm for campaign management and proposal & quote management where as Copper is more known for business development .

logo Suitecrm

Focus area

Suitecrm is better than Copper for

Software Failure Risk

  • medium

logo Copper

Focus area

Copper is better than Suitecrm for

Software Failure Risk

  • medium

About

Opensource CRM for businesses

Copper | CRM Software Built for Google & G-Suite

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

89

Total Goals
(we found evidences for)

11

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


contact list management


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


relationship management




conversion management


customer feedback management

measuring customer satisfaction


generation of new leads


competitive intelligence



knowledge management


content management

content publishing



training & onboarding


pipeline management


opportunity management


loyalty management


sales call management


conference call management


customer case management


rating and review management


relationship marketing


social media management

social media analytics


helpdesk management




lead qualification

lead qualification: technographic


lifetime value management



segmentation and targeting




account management


business development


products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more
  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting