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Compare Suitecrm vs Commence

Comparison Summary

For Suitecrm vs Commence comparison, Our AI algorithm looked at 2993 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Suitecrm and Commence to solve their respective business needs.

Pros and cons of Suitecrm and Commence

Suitecrm is more suited to businesses that require Engagement Management and Sales Document Management with Mobile where as Commence is focused towards Generation Of New Leads with E-Mail and Contact List Management .

Both Suitecrm and Commence are CRM software, peers recommend Suitecrm for communication management and sales document management where as Commence is more known for social media analytics and social media management .

logo Suitecrm

Focus area

Suitecrm is better than Commence for

Software Failure Risk

  • medium

logo Commence

Focus area

Commence is better than Suitecrm for

Software Failure Risk

  • low

About

Opensource CRM for businesses

Customer Relationship Management (CRM) Software

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

69

Total Goals
(we found evidences for)

11

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


contact list management


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


relationship management




conversion management


customer feedback management

measuring customer satisfaction


generation of new leads


competitive intelligence



knowledge management


content management

content publishing



training & onboarding


pipeline management


opportunity management


loyalty management

identify target customers


sales call management


conference call management


customer case management


rating and review management


relationship marketing


social media management

social media analytics


helpdesk management




lead qualification


lifetime value management


segmentation and targeting




account management


business development



products & pricelist management


social media marketing




calendar management



personalized marketing



follower management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting