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Compare SuiteCommerce vs BigCommerce

Comparison Summary

For SuiteCommerce vs BigCommerce comparison, Our AI algorithm looked at 13278 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SuiteCommerce and BigCommerce to solve their respective business needs.

Pros and cons of SuiteCommerce and BigCommerce

SuiteCommerce is more suited to businesses that require Order Management with Offline and Engagement Management where as BigCommerce is focused towards Products & Pricelist Management and Helpdesk Management with Chat .

logo SuiteCommerce

Focus area

Software Failure Risk

  • medium

logo BigCommerce

Focus area

BigCommerce is better than SuiteCommerce for

Software Failure Risk

  • medium

About

B2B & B2C Ecommerce Platform

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

Age

1977

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

62

117

Total Goals
(we found evidences for)

12

20

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


campaign management

campaign analytics

campaign monitoring



products & pricelist management


workflow management


sales document management

proposal & quote management

contract management


content management

content publishing


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding



personalized marketing


generation of new leads


billing and invoice management


payment management


account management


competitive intelligence


touchpoint management


channel management


customer feedback management

measuring customer satisfaction


rating and review management


loyalty management

customise loyalty program

identify target customers


social media management

scheduling post to social media

engaging on social media



contact list management



trade show marketing




category management






knowledge management


sales review & feedback



lead qualification


relationship management


promotion management


discount management


community building


lifetime value management



social media marketing


business development


referral management



conversion management



influencer marketing



segmentation and targeting


international marketing


revenue cycle management



compliance & governance


subscription management


bundling of products



create learning path


courses & assessment

create learning path




relationship marketing





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase average basket value

  • Improve ROI

  • Improve efficiency

  • See 9 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve consistency

  • Manage risk

  • Improve visibility

  • Increase average basket value

  • See 17 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more
  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting