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Compare Sprinklr Core vs Khoros Marketing

Comparison Summary

This comparison report of Sprinklr Core vs. Khoros Marketing is based on a specific set of business needs and context. The comparison uses 7847 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sprinklr Core and Khoros Marketing

Sprinklr Core, Khoros Marketing, Sendible, Falcon.io (now Brandwatch Social Media Management), etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sprinklr Core covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Advertisement with Social Media, etc.

Khoros Marketing focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.

"Everyone can log in and work on the same dashboard within Sprinklr, so that has saved us a lot of time…Approval workflows for stakeholders happen within Sprinklr so there is no need for email exchanges. That minimizes the time needed for launching a... campaign. " - Anna Stoiloudi

"We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. " - Mary Devine

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sprinklr Core

Focus area

Sprinklr Core is better than Khoros Marketing for

Software Failure Risk

  • low

logo Khoros Marketing

Focus area

Khoros Marketing is better than Sprinklr Core for

Software Failure Risk

  • medium

About

SMMS: Social Media Marketing & Management Software | Sprinklr

Social Media Marketing Software to organize and measure the performance of social media campaigns

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

90

71

Total Goals
(we found evidences for)

15

12

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications



searching for content


workflow management



social media marketing


helpdesk management


campaign management

campaign monitoring


training & onboarding


competitive intelligence


customer feedback management

measuring customer satisfaction


channel management


touchpoint management




advocacy management


contact list management


knowledge management



conversion management



sales document management

proposal & quote management



calendar management




rating and review management



account management


customer case management




influencer marketing


products & pricelist management


compliance & governance


lead qualification

lead qualification: technographic


sales call management



segmentation and targeting



conference call management


generation of new leads




international marketing



reputation management




loyalty management

identify target customers


performance management


influencer management


Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • Improve internal communications

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Improve visibility

  • Launch new products

  • See 12 more
  • Improve digital and social presence

  • Improve brand engagement

  • Improve ROI

  • Enhance customer relationships

  • Build brand awareness

  • Acquire customers

  • Scale best practices

  • Launch new products

  • Enter new markets internationally or locally

  • Manage risk

  • Improve efficiency

  • Increase sales & revenue

  • See 9 more

Top Channels

Channels Used

  • social media

  • Facebook

  • promotions

  • user generated content

  • Instagram

  • Twitter

  • website

  • mobile

  • blogs

  • mobile app

  • LinkedIn

  • offline

  • e-mail

  • chat

  • on premises

  • video

  • phone calls

  • games

  • trade shows

  • mass media

  • Facebook page

  • point of sale

  • television

  • Pinterest

  • See 21 more
  • social media

  • Facebook

  • promotions

  • user generated content

  • Instagram

  • Twitter

  • website

  • mobile

  • blogs

  • mobile app

  • LinkedIn

  • offline

  • e-mail

  • chat

  • on premises

  • video

  • phone calls

  • games

  • trade shows

  • mass media

  • Facebook page

  • point of sale

  • television

  • Pinterest

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting