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SAP Fiori vs Quadient CCM platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SAP Fiori medium Failure Risk for Quadient CCM platform low
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Comparison Summary

This comparison report of SAP Fiori vs. Quadient CCM platform is based on a specific set of business needs and context. The comparison uses 7737 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Fiori and Quadient CCM platform

SAP Fiori, Quadient CCM platform, Optimizely Digital Experience Platform, Ibexa DXP, etc., belong to a category of solutions that help Digital Experience Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Fiori covers Training & Onboarding, Workflow Management, Social Media Management with Website, Sales Document Management, etc.

Quadient CCM platform focuses on Engagement Management, Communication Management with Mobile, Helpdesk Management with Phone Calls, Sales Document Management, etc.

"Thanks to SAP Enterprise Support services and the SAP Early Adopter Careprogram, we rolled out SAP S/4HANA across our enterprise in multiple countries, giving us timely access to data and insights that help us make more-informed decisions. " - Hector Curiel

"Many families are struggling economically during this shutdown, and there are students without access to the internet. If e-learning was the only option, some of our students would be unable to participate, and that’s not acceptable. " - Jim Angelo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Fiori

Focus area

SAP Fiori is better than Quadient CCM platform for

Software Failure Risk

  • medium

logo Quadient CCM platform

Focus area

Quadient CCM platform is better than SAP Fiori for

Software Failure Risk

  • low

About

Design system for all SAP products for easy and delightful experience

Customer experience helping organizations build powerful connections

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

69

32

Total Goals
(we found evidences for)

16

12

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (69)

Read Reviews (8)

training & onboarding

Read Reviews (68)

Read Reviews (4)

social media management

Read Reviews (66)

Read Reviews (0)

social media analytics

Read Reviews (66)

Read Reviews (0)

communication management

Read Reviews (56)

Read Reviews (21)

sending & publishing communications

Read Reviews (24)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (17)

Read Reviews (0)

sales document management

Read Reviews (55)

Read Reviews (12)

proposal & quote management

Read Reviews (27)

Read Reviews (0)

contract management

Read Reviews (25)

Read Reviews (8)

digital signature

Read Reviews (2)

Read Reviews (4)

engagement management

Read Reviews (45)

Read Reviews (28)

engaging and following up

Read Reviews (24)

Read Reviews (17)

content management

Read Reviews (39)

Read Reviews (2)

searching for content

Read Reviews (2)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (38)

Read Reviews (0)

competitive intelligence

Read Reviews (30)

Read Reviews (0)

business development

Read Reviews (12)

Read Reviews (0)

courses & assessment

Read Reviews (10)

Read Reviews (0)

create learning path

Read Reviews (10)

Read Reviews (0)

community building

Read Reviews (10)

Read Reviews (0)

customer feedback management

Read Reviews (9)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (1)

helpdesk management

Read Reviews (9)

Read Reviews (16)

follower management

Read Reviews (8)

Read Reviews (0)

billing and invoice management

Read Reviews (7)

Read Reviews (0)

generation of new leads

Read Reviews (7)

Read Reviews (1)

lifetime value management

Read Reviews (6)

Read Reviews (1)

knowledge management

Read Reviews (5)

Read Reviews (0)

customer case management

Read Reviews (4)

Read Reviews (1)

sales call management

Read Reviews (4)

Read Reviews (0)

promotion management

Read Reviews (3)

Read Reviews (0)

performance management

Read Reviews (3)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

compliance & governance

Read Reviews (2)

Read Reviews (0)

international marketing

Read Reviews (0)

Read Reviews (8)

contact list management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Manage risk

  • Acquire customers

  • Improve efficiency

  • Improve visibility

  • Improve consistency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Build brand awareness

  • Improve navigation

  • Improve internal communications

  • Improve ROI

  • See 13 more

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • Establish thought leadership

  • Acquire customers

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • omnichannel

  • mobile

  • website

  • mobile app

  • promotions

  • e-mail

  • social media

  • out of home

  • brochure

  • See 7 more

  • phone calls

  • omnichannel

  • mobile

  • website

  • mobile app

  • promotions

  • e-mail

  • social media

  • out of home

  • brochure

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting