Comparison Summary
This comparison report of Salesforce Social Studio vs. Khoros Marketing is based on a specific set of business needs and context. The comparison uses 6829 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Social Studio and Khoros Marketing
Salesforce Social Studio, Nimble CRM, Nutshell CRM, etc., belong to a category of solutions that help Social CRM, whereas Khoros Marketing, Eclincher social media management, Talkwalker Analytics, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Social Studio covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.
Khoros Marketing focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Social Studio
Focus area
Salesforce Social Studio is better than Khoros Marketing for
Software Failure Risk
Khoros Marketing
Focus area
Khoros Marketing is better than Salesforce Social Studio for
Software Failure Risk
About
Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data
Social Media Marketing Software to organize and measure the performance of social media campaigns
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
71
Total Goals
(we found evidences for)
13
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Acquire customers
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Build brand awareness
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Improve ROI
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Increase sales & revenue
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Improve brand engagement
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Grow market share
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Improve internal communications
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Establish thought leadership
- See 10 more
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Improve digital and social presence
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Improve brand engagement
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Improve ROI
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Enhance customer relationships
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Build brand awareness
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Acquire customers
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Scale best practices
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Launch new products
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Enter new markets internationally or locally
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Manage risk
-
Improve efficiency
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Increase sales & revenue
- See 9 more
Top Channels
Channels Used
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social media
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Facebook
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promotions
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user generated content
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Instagram
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Twitter
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website
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mobile
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blogs
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mobile app
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LinkedIn
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offline
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e-mail
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chat
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on premises
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video
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phone calls
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games
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trade shows
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mass media
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Facebook page
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point of sale
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television
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Pinterest
- See 21 more
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social media
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Facebook
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promotions
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user generated content
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Instagram
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Twitter
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website
-
mobile
-
blogs
-
mobile app
-
LinkedIn
-
offline
-
e-mail
-
chat
-
on premises
-
video
-
phone calls
-
games
-
trade shows
-
mass media
-
Facebook page
-
point of sale
-
television
-
Pinterest
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High