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Salesforce B2C Commerce vs shopVOX: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce B2C Commerce vs. shopVOX is based on a specific set of business needs and context. The comparison uses 1944 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce B2C Commerce and shopVOX

Salesforce B2C Commerce, shopVOX, Salesforce Commerce Cloud, SuiteCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce B2C Commerce covers Engagement Management with Website, Advertisement with Promotions, Contact List Management with E-Mail, Merchandising with Website, etc.

shopVOX focuses on Sales Document Management, Workflow Management, Products & Pricelist Management with E-Mail, Competitive Intelligence with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

logo shopVOX

Focus area

Software Failure Risk

  • medium

About

B2C eCommerce - Salesforce.com

Shop management software for sign shops, printing shops

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

31

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management



communication management

tracking & monitoring communications

sending & publishing communications



helpdesk management


sales document management

proposal & quote management

contract management


workflow management


social media management

social media analytics


content management


generation of new leads


competitive intelligence



products & pricelist management




promotion management


international marketing


loyalty management


knowledge management


rating and review management




training & onboarding


category management



customer feedback management



trade show marketing


sales call management



follower management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more
  • Improve internal communications

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • offline

  • on premises

  • point of sale

  • chat

  • video

  • promotions

  • games

  • phone calls

  • See 6 more
  • e-mail

  • offline

  • on premises

  • point of sale

  • chat

  • video

  • promotions

  • games

  • phone calls

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting