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Compare Salesforce B2C Commerce vs Narvar

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce B2C Commerce low Failure Risk for Narvar medium
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Comparison Summary

For Salesforce B2C Commerce vs Narvar comparison, Our AI algorithm looked at 1340 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce B2C Commerce and Narvar to solve their respective business needs.

Pros and cons of Salesforce B2C Commerce and Narvar

Salesforce B2C Commerce is more suited to businesses that require Engagement Management with Website and Advertisement with Promotions where as Narvar is focused towards Engagement Management with Website and Helpdesk Management with Phone Calls .

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

logo Narvar

Focus area

Software Failure Risk

  • medium

About

B2C eCommerce - Salesforce.com

The Post-Purchase Platform for eCommerce

Age

1999

Financials

IPO

SERIES C

Business Need

Total Processes
(we found evidences for)

62

38

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (32)

engaging and following up

Read Reviews (13)

Read Reviews (23)

advertisement

Read Reviews (18)

Read Reviews (0)

contact list management

Read Reviews (16)

Read Reviews (4)

contacts history

Read Reviews (2)

Read Reviews (0)

tracking contacts

Read Reviews (2)

Read Reviews (0)

merchandising

Read Reviews (16)

Read Reviews (5)

communication management

Read Reviews (14)

Read Reviews (16)

tracking & monitoring communications

Read Reviews (9)

Read Reviews (10)

sending & publishing communications

Read Reviews (2)

Read Reviews (5)

order management

Read Reviews (12)

Read Reviews (0)

helpdesk management

Read Reviews (8)

Read Reviews (19)

sales document management

Read Reviews (8)

Read Reviews (13)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (6)

Read Reviews (0)

social media management

Read Reviews (6)

Read Reviews (3)

social media analytics

Read Reviews (6)

Read Reviews (0)

content management

Read Reviews (6)

Read Reviews (7)

content sharing

Read Reviews (2)

Read Reviews (1)

generation of new leads

Read Reviews (6)

Read Reviews (0)

competitive intelligence

Read Reviews (5)

Read Reviews (3)

products & pricelist management

Read Reviews (4)

Read Reviews (7)

promotion management

Read Reviews (2)

Read Reviews (0)

international marketing

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (5)

customise loyalty program

Read Reviews (1)

Read Reviews (4)

knowledge management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (4)

training & onboarding

Read Reviews (2)

Read Reviews (4)

category management

Read Reviews (2)

Read Reviews (0)

personalized marketing

Read Reviews (1)

Read Reviews (2)

customer feedback management

Read Reviews (1)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (4)

lifetime value management

Read Reviews (1)

Read Reviews (2)

courses & assessment

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Acquire customers

  • Improve consistency

  • Improve brand engagement

  • Improve visibility

  • Build brand awareness

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • website

  • phone calls

  • e-mail

  • text SMS

  • social media

  • offline

  • Facebook

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • newsletter

  • promotions

  • video

  • point of sale

  • Instagram

  • See 13 more

  • website

  • phone calls

  • e-mail

  • text SMS

  • social media

  • offline

  • Facebook

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • newsletter

  • promotions

  • video

  • point of sale

  • Instagram

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting