Narvar Overview
This is a summary of the comprehensive capabilities and benefits of Narvar based on over 553 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Narvar, Neto, Kartra, SuiteCommerce, SellerDeck, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Narvar is right for your needs? Our Cuspera AI engine can evaluate how Narvar fits your specific business needs, industry, and context. Get your personalized assessment report today.
Narvar supports business activities such as:
- Engagement Management
- Helpdesk Management
- Communication Management
- Digital Signature
- Products & Pricelist Management
Narvar can help you with many business goals, such as Enhance Customer Relationships, Improve ROI, Increase Sales & Revenue, Acquire Customers, Improve Consistency, etc. It can help manage these activities if you use Website Phone Calls Social Media etc. for these needs. As a solution, Narvar's capabilities include Personalization, Alerts: Popups & Notifications, and Landing Page.
Narvar Retail Vertical is its biggest customer base.
Reviews
"People just expect more transparency and a better experience around delivery. He says not only is it about improving the experience but if we don't do it, we lose customers you have to run that extra mile these days, especially in the digital world. " - Rick Hoving
Cuspera Reviews
65 buyers and buying teams have used Cuspera to assess how well Narvar solved their E-Commerce Platform needs. Cuspera uses 553 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using Narvar.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Communication Management , as the business use cases that they have been most satisfied while using Narvar.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Website |
4.78/5 ★ |
"...We get a lot of really great engagement from the page, says Sheldon...." Case Study Rebecca Minkoff |
| engaging and following up |
4.74/5 ★ |
"...Our loyal customers can continue to engage with GameStop through branded SMS, personalized merchandising and marketing content...." Peer review by Bill Graham, Director of Multichannel Operations, GameStop |
| Helpdesk Management with Phone Calls, Social Media, Facebook and Website |
4.28/5 ★ |
"...The company turned to Narvar to help solve its customer experience (CX) and call center challenges...." Case Study Global Retailer |
| Communication Management with E-Mail, Phone Calls and Website |
4.41/5 ★ |
"...tracking-related emails and customer care conversations Learn about Narvar products they use. ..." Case Study MM.LaFleur |
| tracking & monitoring communications |
4.28/5 ★ |
"...tracking-related emails and customer care conversations Learn about Narvar products they use. ..." Case Study MM.LaFleur |
| sending & publishing communications |
4.07/5 ★ |
"...You should send out emails, you should send out texts, you should have a landing page where customers can go...." Case Study Hibbett Sports |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Website |
4.78/5 ★ |
"...We get a lot of really great engagement from the page, says Sheldon...." Case Study Rebecca Minkoff |
|
| engaging and following up |
4.78/5 ★ |
| Helpdesk Management with Phone Calls, Social Media, Facebook and Website |
4.28/5 ★ |
"...The company turned to Narvar to help solve its customer experience (CX) and call center challenges...." Case Study Global Retailer |
|
| Communication Management with E-Mail, Phone Calls and Website |
4.41/5 ★ |
"...tracking-related emails and customer care conversations Learn about Narvar products they use. ..." Case Study MM.LaFleur |
|
| tracking & monitoring communications |
4.41/5 ★ |
| sending & publishing communications |
4.41/5 ★ |
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 553 insights from peers and experts to help you assess how these Narvar use cases fit your E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
People just expect more transparency and a better experience around delivery. He says not only is it about improving the experience but if we don't do it, we lose customers you have to run that extra mile these days, especially in the digital world. Testimonial By Rick Hoving |
|
|
Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. It’s allowing [customers] to return our products at points they pass everyday. Testimonial By Marc Rosen |
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Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience. Testimonial By Alex Gourlay |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rick Hoving eCommerce manager ASICS EMEA |
People just expect more transparency and a better experience around delivery. He says not only is it about improving the experience but if we don't do it, we lose customers you have to run that extra mile these days, especially in the digital world. Testimonial By Rick Hoving |
|
Marc Rosen President of Direct-to-Consumer Levi’s |
Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. It’s allowing [customers] to return our products at points they pass everyday. Testimonial By Marc Rosen |
|
Alex Gourlay Co-chief operating officer Walgreens Boots Alliance |
Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience. Testimonial By Alex Gourlay |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study DSWRead More |
|
Case Study Department StoreRead More |
|
Case Study Marine DepotRead More |
Frequently Asked Questions(FAQ)
for Narvar
What is Narvar?
What is Narvar used for?
What are the top features of Narvar?
Who uses Narvar?
What are Narvar alternatives?
Where is Narvar located?
Popular Business Setting
for Narvar
Top Industries
- Retail
- Apparel & Fashion
- Food & Beverages
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Peers used Narvar to Enhance customer relationships and Improve ROI
Narvar Alternatives
Peer and Expert Opinion on Features
for Narvar
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (32) |
| Alerts: popups & Notifications | Read Reviews (24) |
| Landing page | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (32) |
| Alerts: popups & Notifications | Read Reviews (24) |
| Landing page | Read Reviews (5) |
IT and Other Capabilities
for Narvar
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (19) |
| Data Export | Read Reviews (6) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (19) |
| Data Export | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (91) |
| Phone Support | Read Reviews (23) |
| Chat Support | Read Reviews (4) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (91) |
| Phone Support | Read Reviews (23) |
| Chat Support | Read Reviews (4) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (56) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (56) |
Software Failure Risk Guidance
?for Narvar
Overall Risk Meter
Top Failure Risks for Narvar
Vendor Profile Details
Company Name
Narvar
Company Website
https://corp.narvar.com/HQ Location
50 Beale Street, 7th Floor San Francisco, CA 94105
Employees
101-250
Social
Financials
SERIES C
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