Riva: Riva unifies, governs, and distributes customer information, creating a trusted view of relationships. It integrates the revenue and communication stacks seamlessly for organizations.
Thnks: Thanks, the system operates by processing user inputs and generating relevant responses. Queries are analyzed, and appropriate answers are formulated accordingly.
Introducing Riva and Thnks
Riva, RevenueGrid Inbox, Salesforce Engage, etc., belong to a category of solutions that help Sales Enablement, whereas Thnks belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Riva covers Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.
Thnks focuses on Social Media Management, Engagement Management, Communication Management, Customer Feedback Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Riva and Thnks: Best activities based on customer satisfaction
Riva in Action: Unique Activities
How efficiently Does Riva manage your Engagement Management?
"...With Riva, this New York-based Fortune 500 bank has seen a marked increase in meaningful client interactions, Salesforce user adoption, data quality, and productivity all while securing data at scale. ..." Case Study The University of Groningen
How efficiently Does Riva manage your Collaboration?
"...This has increased internal collaboration...." Peer review by Tara O., Construction
What Are the key features of Riva for Helpdesk Management?
"...The support desk is very friendly and knowledgeable to review any issue and provide a solution very fast...." Peer review by Subhabrata N, Technical Leader
How does Riva facilitate Communication Management?
"...If you are trying to track email activity within Sugar CRM, this is a great solution...." Peer review by Bryan F, Director of Marketing, Marketing and Advertising
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Improve internal communications
- See 7 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Build brand awareness
- See 1 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Riva | Thnks | |
|---|---|---|
| Peer score | 4.4 | 4.0 |
| Peer insights | 942 | 104 |
| Top industries |
Banking 30.0%
Financial Services 21.0%
Consumer Services 14.0%
|
|
| SMB and Mid-Market | 62.0% | 0.0% |
| Enterprise | 38.0% | 0.0% |
News
Latest Riva news
Releases: Osaibi-RivaEngine/configuration-manager
Osaibi-RivaEngine released a new version of the configuration-manager tool on GitHub. This update enhances configuration management for software deployments, supporting automation and streamlined workflows. The release targets developers and DevOps teams seeking efficient configuration handling in enterprise environments.