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Oracle CX Sales vs SalesNOW: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Oracle CX Sales vs. SalesNOW is based on a specific set of business needs and context. The comparison uses 3280 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Oracle CX Sales and SalesNOW

Oracle CX Sales, SalesNOW, Siebel CRM, SAP Customer Experience, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Oracle CX Sales covers Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.

SalesNOW focuses on Sales Document Management, Campaign Management, Contact List Management with Phone Calls, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Oracle CX Sales

Focus area

Oracle CX Sales is better than SalesNOW for

Software Failure Risk

  • medium

logo SalesNOW

Focus area

Software Failure Risk

  • low

About

Oracle CX Sales | Optimize Sales and Commerce Across All Channels

The Mobile & Online CRM to Know the Customers Inside and Out

Age

1977

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

67

61

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics


relationship management



sales document management

proposal & quote management

contract management



performance management



channel management



contact list management

creating contact list


touchpoint management


opportunity management


sales incentive management


generation of new leads




campaign management

campaign monitoring


workflow management


products & pricelist management


conversion management


helpdesk management


account management



competitive intelligence


communication management

sending & publishing communications

tracking & monitoring communications


lead qualification

lead qualification: demographic

lead qualification: technographic


training & onboarding


loyalty management

customise loyalty program


pipeline management


subscription management




knowledge management



lifetime value management



sales call management

meeting management



sales review & feedback


trade show marketing


customer case management


content management


outbound marketing


follower management


billing and invoice management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • Establish thought leadership

  • Launch new products

  • See 8 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more
  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting