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Compare Optimizely Customized Commerce vs Salesforce B2C Commerce

Failure Risk Guidance Security Report ?

Failure Risk for Optimizely Customized Commerce medium Failure Risk for Salesforce B2C Commerce low
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Comparison Summary

This comparison report of Optimizely Customized Commerce vs. Salesforce B2C Commerce is based on a specific set of business needs and context. The comparison uses 1712 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Optimizely Customized Commerce and Salesforce B2C Commerce

Optimizely Customized Commerce, Salesforce B2C Commerce, SAP Commerce Cloud, Miva eCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo Optimizely Customized Commerce

Focus area

Optimizely Customized Commerce is better than Salesforce B2C Commerce for

Software Failure Risk

  • medium

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

About

The most complete commerce suite for growing companies?

B2C eCommerce - Salesforce.com

Age

1999

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

53

62

Total Goals
(we found evidences for)

12

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (45)

Read Reviews (21)

engaging and following up

Read Reviews (26)

Read Reviews (13)

content management

Read Reviews (38)

Read Reviews (6)

content tracking

Read Reviews (4)

Read Reviews (0)

content publishing

Read Reviews (2)

Read Reviews (1)

content curation

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (26)

Read Reviews (4)

digital marketing

Read Reviews (17)

Read Reviews (3)

channel marketing

Read Reviews (11)

Read Reviews (1)

sales document management

Read Reviews (9)

Read Reviews (8)

proposal & quote management

Read Reviews (8)

Read Reviews (3)

training & onboarding

Read Reviews (9)

Read Reviews (2)

customer feedback management

Read Reviews (5)

Read Reviews (1)

rating and review management

Read Reviews (5)

Read Reviews (2)

international marketing

Read Reviews (3)

Read Reviews (2)

segmentation and targeting

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (3)

Read Reviews (6)

social media analytics

Read Reviews (3)

Read Reviews (6)

helpdesk management

Read Reviews (3)

Read Reviews (8)

communication management

Read Reviews (3)

Read Reviews (14)

sending & publishing communications

Read Reviews (3)

Read Reviews (2)

lifetime value management

Read Reviews (2)

Read Reviews (1)

generation of new leads

Read Reviews (2)

Read Reviews (6)

distribution management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (1)

Read Reviews (2)

loyalty management

Read Reviews (1)

Read Reviews (2)

knowledge management

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (0)

Read Reviews (6)

category management

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (16)

competitive intelligence

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Increase average basket value

  • Establish thought leadership

  • See 9 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more

  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting